Absolutely gorgeous necklace for wedding and really good price. Quick delivery. Only downside was no order confirmation received so not sure it had gone through until delivered. Delivery quite quick t... See more
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Always a good price for lab doamonds items ordered arrive quickly. Although my last purchase the diamond looked bigger in your pictures. But over all I am happy with my ring the diamond does sparkl... See more
The bracelet is very pretty and well made. However using the Royal Mail for delivery hasn’t been great. My parcel seems to have been on a tour of the country before they finally found Bedfordshire!!
Company replied
Motherwell Store. Monday 13th July 3pm Didn’t catch the assistants name was super helpful on sorting out with a new engagement ring and when couldn’t decide between two wrote info down so I could... See more
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Company details
About Warren James Jewellers
Written by the company
Warren James are the UK's largest independent jeweller with 212 shops nationwide. Established in 1979 and still family owned, we are absolutely passionate about jewellery AND amazing prices...
This passion drives our meticulous attention to detail, ensuring that every item is crafted with precision and care. We are dedicated to sourcing only the finest materials, bringing our customers jewellery that embodies elegance, sophistication, and durability. Our collections cater to all occasions, from engagements and weddings to everyday wear, allowing people to celebrate life’s special moments with pieces you'll treasure forever.
At Warren James we also pride ourselves on offering outstanding value. By cutting out middlemen and using volume to drive down operating costs, we are able to deliver exquisite jewellery at prices that are accessible to all. Don't just take out word for it - compare our prices for yourself!
This combination of quality, affordability, and heartfelt passion for jewellery has earned them the loyalty of countless customers, making Warren James Jewellers a trusted destination for those seeking timeless beauty and unmatched craftsmanship.
We welcome your feedback. We don't always get things right though, but we are real people trying our best. If you ever have an issue - contact us through the website if you ordered online, or one of our shops where over 1000 staff are waiting to assist. We'll do our best to put things right.
This passion drives our meticulous attention to detail, ensuring that every item is crafted with precision and care. We are dedicated to sourcing only the finest materials, bringing our customers jewellery that embodies elegance, sophistication, and durability. Our collections cater to all occasions, from engagements and weddings to everyday wear, allowing people to celebrate life’s special moments with pieces you'll treasure forever.
At Warren James we also pride ourselves on offering outstanding value. By cutting out middlemen and using volume to drive down operating costs, we are able to deliver exquisite jewellery at prices that are accessible to all. Don't just take out word for it - compare our prices for yourself!
This combination of quality, affordability, and heartfelt passion for jewellery has earned them the loyalty of countless customers, making Warren James Jewellers a trusted destination for those seeking timeless beauty and unmatched craftsmanship.
We welcome your feedback. We don't always get things right though, but we are real people trying our best. If you ever have an issue - contact us through the website if you ordered online, or one of our shops where over 1000 staff are waiting to assist. We'll do our best to put things right.
Contact info
Stockport, United Kingdom
- www.warrenjames.co.uk
4.1
Great
18K reviews
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When i ordered my necklace with…
When i ordered my necklace with yourselves on 21st June, told delivery 12 - 15 days. Its now 22nd July and still no sign on the necklace.
I wanted the product for my holidays 🤬
July 22, 2026
Reply from Warren James Jewellers
Hi,
We completely understand the frustration, especially with your holiday coming up. We’ve checked and can confirm your order has now arrived with you.
All the best,
Nicola
Very good product and delivery was on…
Very good product and delivery was on time overall very happy customer.
February 23, 2026
Reply from Warren James Jewellers
Hi,
We ❤️ happy customers! Thanks for the 5⭐
Take care,
Nicola
Reply from Warren James Jewellers
Hi Lisa,
! Thanks for the 5⭐—enjoy your gorgeous ring! 😍💍
All the best,
Nicola
Honestly disappointed
Honestly disappointed. I have had a necklace from here before and it was very pretty and good quality so I had full trust in ordering again. However I purchased the mother of pearl bracelet that came with the free matching necklace and I stupidly assumed it would be Sterling silver. I didn’t know it wasn’t until I checked the description a few weeks later. It turned my neck green and made it look a little grey then the chain proceeded to go rusty and looked almost black. The charm was fine it was just the chain. It was my own fault not for looking but I’m still disappointed as it was quite expensive for a product thags not real Sterling silver. I have added another star purely because it was packaged well and came quite fast.
July 22, 2026
Unprompted review
Quick and easy to use great service!
July 18, 2026
Reply from Warren James Jewellers
Hi Sandra,
Thanks a million for the 5⭐! Love to hear you found our service great.
Take care,
Nicola
Gorgeous necklace
Absolutely gorgeous necklace for wedding and really good price. Quick delivery. Only downside was no order confirmation received so not sure it had gone through until delivered. Delivery quite quick though
July 21, 2026
Look very cheap and disappointed to…
Look very cheap and disappointed to find out they didn’t even come with boxes, you have to pay extra for the boxes you’d expect jewellery to come in!
July 19, 2026
Reply from Warren James Jewellers
Hi,
Oh no, we’re sorry your jewellery didn’t make the grand entrance you were hoping for! ✨ We appreciate your feedback and will keep it in mind!
All the best,
Nicola
Prompt service & good value
July 17, 2026
Reply from Warren James Jewellers
Hi Claire,
Thanks for the 5⭐!
All the best,
Nicola
Great item, let down by packaging
The item is lovely and I was very happy with it.
Packaging was the issue. The bracelet was package in a regular jiffy envelope but it was ripped. Luckily the item was inside still but it could easily have fallen out.
July 17, 2026
Reply from Warren James Jewellers
Hi Edward,
Yay! 🎉 Thanks for the 5⭐!
All the best,
Nicola
What an awful company to purchase…
What an awful company to purchase jewellery from. After 1 day of use the bracelet broke. Thinking that Warren James was a reputable company I went back to the shop without the receipt but proof of purchase through my bank account statement. I was told that my wife should not of worn it in bed, great product then? If I knew it was that poorly made I would never of brought it. Bear in mind she wore it for 1 day and sat on the bed and it fell off. No refund , ok I understand that but what I find completely sicking they will only credit me the money at the lowest price it was on sale for. Absolutely awful , they should be protecting their customers and making their own records of sale accessible. You want to buy over price tat and without any support or customer assistance buy at Warren James
July 21, 2026
Unprompted review
Excellent product love the bracelet…
Excellent product love the bracelet good gift packaging. Arrived in 2 days.
July 18, 2026
Reply from Warren James Jewellers
Hi Kashmalah,
Five stars? We’ll take that! 🌟
Take care,
Nicola
Great service great quality great price
July 20, 2026
Reply from Warren James Jewellers
Hi Trevor,
Thanks a million for the 5 stars! We’re smiling way too hard right now 😄
Take care,
Nicola
It was easy to order online and the…
It was easy to order online and the delivery was prompt, took 2 days. I am very happy with my purchase
July 21, 2026
Reply from Warren James Jewellers
Hi Tracey,
Love to hear your very happy with your purchase 🥰 Thanks for the ⭐⭐⭐⭐⭐!
Take care,
Nicola
Very helpful and polite,
July 17, 2026
Reply from Warren James Jewellers
Hi,
Thanks for the 5 stars — we appreciate you!
Take care,
Nicola
Absolutely gorgeous
Absolutely gorgeous, I'm sure they will love it too, it's a leaving present. Box , bag, everything looks brilliant .
July 21, 2026
Reply from Warren James Jewellers
Hi Victoria,
A leaving gift with a little extra sparkle! ✨🎁 We’re so glad everything looks perfect and ready to impress. We hope they love it as much as you do 💎😊
Take care,
Nicola
Reply from Warren James Jewellers
Hi Draco,
Thanks for the 5 stars — we appreciate you!
All the best,
Nicola
Very efficient online purchase.Ring is…
Very efficient online purchase.Ring is stunning.
Delivery took only two days arrived on a Sunday
Excellent
July 21, 2026
Reply from Warren James Jewellers
Hi Michael,
Thanks for the 5⭐—enjoy your gorgeous ring!
All the best,
Nicola
First time ordering via Warren James…
First time ordering via Warren James online and it was a simple and easy process right up to the delivery.
My daughter loves her ring.
July 20, 2026
Reply from Warren James Jewellers
Hi Glenroy,
So glad you had a great experience. Thanks for the ⭐⭐⭐⭐⭐!
All the best,
Nicola
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