Warwick Estates Reviews 3,303

Had a email from the company saying my outstanding balance was due.
No notice of this from the company was given, but I paid the balance.
2 days later I received a 'notice to an outstanding balance'

I called to ask if the payment had been received as no email was sent to confirm it.

I spoke to Therese Armitage.
Who kindly informed me the payment was recived and that I was up to date with my balance.
Therese was so helpful, very pleasant and explained it all, and the 5 stars are for HER and her service and NOT to the administration who, not only didn't confirm payment, but sent a payment notice letter 2 days later out!!!
Confirm that you have received your payment, is good customer service not harassment with another letter!!
Thank you again
Therese

Rita was helpful polite and everything was completed fast.

Live chat service was really helpful. Very quick response and wait time and issue was rectified quickly :)

Dylan has helped in no time.

Phone was picked up straightaway without waiting and the lady Emma was very helpful and supportive.

Immediate response to telephone query (no waiting for long periods for an operator to take the call as there is with many call centres); good knowledge of the processes involved (Rita was able to tell me exactly what to do for both of my requests without having to look anything up or transfer to a specialist team). The only disappointment (hence a four star rather than five star rating) was that Rita was not able to update my correspondence address over the phone, even though I had successfully cleared security.

Therese Armitage answered my query in the online chat very promptly and even set herself a reminder for next week to follow things up with me. Very happy with that customer service.

The team member Rita was exceptionally good and helpful .

Therese was super helpful with my query and replied within 1 minute. Great customer service!

Theresa Armitage was very helpful and has promised to progress our problem as soon as possible

My encounter with Warwick Estate Management was made easier with the help of Tracy, who immediately understood my issue and quickly resolved it.

You understand and practise great customer service!

Rita was very helpful and efficient, thank you

Great help from Dylan, who sorted out my problem accessing my account. With his help it turned out much simpler than i thought it would be.

Rita was very helpful and solved my problem really quickly.

Emma Fleming helped me on the chat by letting me know my outstanding balance. Emma made it. an easy process so thank you for that

Thank you to Claire Lawrence for going the extra mile to help me today with my query!

Claire Lawrence was helpful and courteous and professional

Claire Lawrence helped me to understand the process of sending the management pack.

I contacted Warwick Estates to report a light not working. I was looked after by Claire Lawrence, she was very helpful and responded to my questions very quickly and politely through out our chat.