Started off ok but since I placed the order, they have been difficult to contact. The confirmation of order and other emails have been 'no reply'. Order No 11640164 They have still not informed me... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Arrived well packaged and perfectly on time. I p3aid the extra for the gift wrapping and wasn't disappointed.. The only real issue was that I ordered two gift wrapped items and there was nothing to i... See more
Company replied
Nice-looking watch, delivered (eventually) when they promised. I was surprised, buying from a ".co.uk" address, that it was shipped from Holland and took a full ten days to arrive. I should have don... See more
Company replied
I have purchased from watch.co.uk in the past and have always found them to be of the highest standard. Hence the reason for purchasing from them again. Initially, the item I required was not in... See more
Company replied
Company details
Written by the company
Order your watches quickly and securely at Watch.co.uk. Everything on stock, fast delivery throughout The United Kingdom. Official dealer of all offered brands.
Contact info
Willebrordusstraat 16, 3037 TR, Rotterdam, Netherlands
- https://www.watch.co.uk/contact/contact-form/
- www.watch.co.uk
4.2
Great
361 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Vast range of original watch straps…
They have a vast range of original watch straps from which I was able to purchase an original for my 12yr old Citizen Echo-Drive watch.
Not the cheapest but excellent quality and delivered without any problems.
May 4, 2026
Unprompted review
Reply from watch.co.uk
Thank you for taking the time to share your experience. We’re really pleased that we could help you find the right strap for your 12-year-old Citizen Eco-Drive watch. It is lovely when a watch that has been worn for so long can be given more years of use with a suitable new strap. We’re glad the quality met your expectations and that the delivery went smoothly. We hope you enjoy wearing your watch again. Please feel free to reach out if we can help you with anything in the future.
Best regards,
Team Watch.co.uk.
Good experience
Good experience. Needed a replacement strap and had been struggling to find one through other sources. They sorted me out with genuine product at a reasonable price.
April 24, 2026
Unprompted review
Reply from watch.co.uk
Thank you for sharing your experience. We’re really pleased that we could help you find the replacement strap you needed, especially after you had struggled to find it elsewhere. It is great that the strap was available at a reasonable price and that we could help you complete your watch again. We hope you enjoy using it. Please feel free to reach out if we can help you with anything in the future.
Best regards,
Team Watch.co.uk.
I ordered a stainless steel hugo boss…
I ordered a stainless steel hugo boss strap. Very fast delivery, great communication. Will definitely order from again.
April 15, 2026
Unprompted review
Reply from watch.co.uk
Thank you for your review. It’s great to hear that you’re happy with the stainless steel Hugo Boss strap and that everything from communication to delivery went so smoothly! That makes the whole experience a lot more enjoyable. We wish you lots of enjoyment with your purchase. If we can help with anything again in the future, please feel free to reach out.
Best Regards, Team Watch.co.uk.
Apart from a little wait for delivery…ace
Apart from a little wait for delivery I’m absolutely chuffed with the quality of the strap as it absolutely changes the look and feel of the watch I also have a Rolex submariner and think I actually prefer wearing the Hamilton now with the stainless bracelet.
April 26, 2026
Unprompted review
Reply from watch.co.uk
Thank you for your review. It’s wonderful to hear that, even with a short wait for delivery, you’re so happy with the quality of the strap and the way it has completely changed the look and feel of your watch. What a compliment that your Hamilton is now getting even more wrist time, especially next to a Rolex Submariner. We wish you lots of enjoyment with your upgraded watch. If we can help with anything again in the future, please feel free to reach out.
Best Regards, Team Watch.co.uk.
Awesome strap at a great price
Very good experience overall, quick dispatch, great price.
Strap itself is way ahead of the generic rubber straps sold today. It's very high quality, comfy and integrates perfectly with the watch case. Great details too - perfect stitching for added colour pop and cool buckle.
April 21, 2026
Unprompted review
Reply from watch.co.uk
Thank you for your great review!
We’re really happy to hear you’re pleased with the strap and that it meets your expectations in terms of quality, comfort, and design. It’s also great to know the delivery and overall experience were smooth.
Enjoy your watch strap, and if you ever need anything else, we’re here to help!
Kind Regards, Team Watch.co.uk
Good service
Despite my watch no longer available I was able to find the correct strap, I was delivered as expected from the company
April 13, 2026
Unprompted review
Reply from watch.co.uk
Thank you for sharing your experience. It’s great to hear that you were still able to find the right strap for your watch, even though the original model is no longer available. That kind of match can sometimes take a bit of searching, so we’re glad it worked out well for you. Also nice to know that everything around the delivery went as expected and gave you confidence in the process. If you ever need help finding another part or have any questions, we’re always happy to assist.
Best regards,
Team Watch.co.uk.
A bit disappointed
Ordered a replacement black Maserati watch strap. It was two days later than the promised delivery date (therefore over a week). When it arrived it had no Maserati buckle, spring fitting connecting the buckle and 'prong' to fit in the strap holes. I paid a total of £55 then £7.50 at Timpsons!!
April 17, 2026
Unprompted review
Reply from watch.co.uk
Dear Keir,
Thank you for taking the time to share your feedback.
We are very sorry to hear about your disappointment and the inconvenience caused.
The strap you ordered should indeed have been supplied with the buckle, so this does not appear to be correct. Unfortunately, we have not been able to find any previous contact from you regarding this matter.
If you could please send us an email through our contact form, including your order number and a few photos of what you received, we will gladly investigate what may have happened and, of course, work to resolve the situation for you as quickly as possible.
We sincerely apologise again and appreciate the opportunity to make this right.
Kind regards,
Team Watch.co.uk
Watch.co.uk has always provided a…
Watch.co.uk has always provided a fantastic service with fast delivery considering the strap for my watch comes from outside the UK and it always has great prices.
March 30, 2026
Unprompted review
Reply from watch.co.uk
Thank you so much for your kind words! We're thrilled to hear you’re happy with our service, fast delivery, and pricing. We really appreciate your support and hope you continue enjoying your watch accessories!
- Kind regards Watch.co.uk team
item as described received watch in…
item as described received watch in 10days no issue with that.went with watch.co.uk even though it was more expensive then other sites.main reason i went with this company was the reviews regarding customer service.sometimes i will pay a little extra for this and having a phone number i can call if i need too.
March 17, 2026
Unprompted review
Reply from watch.co.uk
Thank you very much for your detailed review!
We’re really glad to hear that everything arrived as described and that you had a smooth experience. It means a lot to us that you chose Watch.co.uk for our customer service—we truly value that trust.
If you ever need any assistance, we’re always here to help. We hope to see you again in the future!
Kind regards,
Team Watch.co.uk
Great choice
Great choice, the product that arrived matched the picture perfectly. Just what we needed. Thank you.
March 2, 2026
Unprompted review
Reply from watch.co.uk
Thank you so much for your kind review! 😊
We’re delighted to hear that the product matched your expectations perfectly and was just what you needed. We truly appreciate your feedback and hope to see you again soon at Watch.co.uk!
Kind regards,
Team Watch.co.uk
Reply from watch.co.uk
Dear Peter,
Thank you very much for your kind review 😊
We’re delighted to hear that you are happy with the prompt delivery and your new watch — that’s exactly the experience we aim to provide.
We truly appreciate you taking the time to share your feedback.
Wishing you a wonderful day,
Customer Service Watch.co.uk
Excellent service
⭐️⭐️⭐️⭐️⭐️ Ordered Thursday received by Monday.
Excellent company.The watch is in demand due to its simplicity in style and design.but was competitively priced and additional discount given as first time customer.very satisfied customer will be returning thank you watch.co.uk.
March 12, 2026
Unprompted review
Reply from watch.co.uk
Thank you for your kind words and for taking the time to share your experience with us!
We’re delighted to hear that you are happy with your new watch and that your order arrived quickly. It’s great to know you appreciated both the design and the value, as well as the first-time customer discount.
Your satisfaction means a lot to us, and we truly look forward to welcoming you back again in the future.
Reply from watch.co.uk
Hi Grahame,
Thank you very much for your review.
We’re delighted to hear that you found our website easy to use.
Thank you for your trust, and we hope to welcome you back again soon at Watch.co.uk.
Kind regards,
The Watch.co.uk Team
Great time piece.
The watch is lovely, I am so happy with it. It looks stylish but can be worn daily, whatever the occasion. They had removed a couple of links to make it to my size, of 15cm, unfortunately it is still loose for me but that is not their fault, I have extremely small wrists.
March 14, 2026
Unprompted review
Reply from watch.co.uk
Hi Fiona,
Thank you very much for your lovely feedback!
We’re delighted to hear that you’re so happy with your watch and that it combines style with everyday wearability. It’s also great to know that the sizing adjustment helped, even if your wrists are especially small.
If needed, most local watchmakers can usually remove an additional link to achieve a perfect fit.
We hope you continue to enjoy your watch and look forward to welcoming you again on Watch.co.uk.
Kind regards,
The Watch.co.uk Team ⌚
I highly recommend this company.
Excellent service.
Replacement of original Seiko Premier leather watch strap sourced from this company at a very reasonable price.
The website was easy to negotiate and the check out procedure was straightforward.
Delivery from Holland to UK was an astounding 3 days!
I highly recommend this company.
March 10, 2026
Unprompted review
Reply from watch.co.uk
Thank you so much for your wonderful feedback! We’re delighted to hear that you had a smooth experience with your Seiko Premier leather watch strap and that delivery was so fast.
Your recommendation means a lot to us, and we’re thrilled that you’re happy with our service.
We look forward to assisting you again in the future!
Kind regards, Team Watch.co.uk
Easy to order and very efficient…
Easy to order and very efficient service, delivered on time with no issues.
March 2, 2026
Unprompted review
Reply from watch.co.uk
Thank you for your kind review! We’re delighted to hear that you found the ordering process easy and our service efficient. We look forward to serving you again soon! Kind Regards, Team Watch.co.uk
Lovely watch bought in the sale
Lovely watch bought in the sale, delivery to UK within acceptable time frame, had to chase with customer service who were super friendly and helpful, would definitely purchase from this site again
March 4, 2026
Unprompted review
Reply from watch.co.uk
Thank you very much for your lovely review, Cheryl!
We’re delighted to hear that you’re happy with your watch and that you found a great deal in our sale. It’s also wonderful to know that our customer service team was able to assist you in a friendly and helpful way.
We truly appreciate your kind words and your trust in Watch.co.uk. We hope you enjoy your watch and look forward to welcoming you again in the future! ✨
The Watch.co.uk Service Team
Beautiful watch
The watch is beautiful and just what I wanted.
Easy to order and good communication on delivery
February 28, 2026
Unprompted review
Reply from watch.co.uk
Dear Elaine,
Thank you so much for your 5-star review! 😊 We’re really happy to hear that you love the watch and that the ordering process and communication met your expectations. We truly appreciate your support and hope you enjoy wearing your watch!
Kind regards,
Team Watch.co.uk
So easy to order and the parts were…
So easy to order and the parts were exactly as requested and a good quality.
February 28, 2026
Unprompted review
Reply from watch.co.uk
Thank you very much for your wonderful 5-star review!
We’re delighted to hear that the ordering process was easy and that the parts arrived exactly as requested and met your expectations for quality. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience.
We look forward to assisting you again in the future!
The seller asked me to send the product…
The seller asked me to send the product back to them (sent Tuesday am) and they would refund me.
I have emailed 3 times and to ensure they’ve received it and ask about my refund and had no response whatsoever. They had my money since 17th Febuary.
March 1, 2026
Unprompted review
Reply from watch.co.uk
Hi Victoria,
Thank you very much for your review.
We’re very sorry to hear about your experience and completely understand your frustration. Unfortunately, we’re unable to identify your order based on the information provided. If you could please contact us directly with your order number, we’ll be happy to investigate this immediately.
As a general guideline, returns sent using our prepaid return label usually take 12–14 working days to arrive and be registered at our central warehouse in the Netherlands. Once received and processed, refunds are issued within 1–3 working days.
Please also note that our customer service team does not operate during weekends, which may explain any delay in response. However, this does not mean your emails are being ignored — they are handled as soon as the team is back in the office.
We sincerely apologise for any inconvenience caused and would very much like to resolve this for you quickly. Please get in touch with your order number so we can assist further.
Kind regards,
Watch.co.uk Service Team
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