WatchObsession Reviews 154

Don't often write reviews, but this - as a 5 star service - was a no brainer

Ordered strap Thu. Received Friday, full instructions to fit inside, absolutely perfect and pleasing service. Quality strap, quality service, thanks.

Bought a Beco tech watch set. The case was cracked and one of the hinges was snapped. Maybe not the most expensive watch screwdrivers but I paid enough for a new item to arrive in new condition. Not worth the hassle of returning so in fairness I haven’t made a direct complaint but I’m a bit disappointed so my review reflects that. The set was packaged in a bubble pack and I can’t see how the damage could’ve happened in transit so it’s been sent out broken in my opinion.

Really pleased with my Di Modell Chronissimo strap which goes so well with Smartwatch I have. Service was impeccable and Matthew really helpful

Quality Hirsch strap with deployment clasp,quick delivery, quality product,would definitely recommend and use again

Plenty of choice, delivered what I order in good time, well packaged. No worries. Would shop here again.

I have no complaint with Watch Obsession as a business based in the UK - but, if they are going to sell watch bands etc to far away places like Australia - perhaps they might tell you if you tick Free Royal Mail Shipping it will take 3 weeks or more to get to you - and, the tracking details are almost non-existent.
In fact, even though their prices are very good - you would suffer less Stress by buying local.
DHL charges of $60 or more make any initial purchase non-competitive.

Prompt delivery for my replacement leather sports strap, it was easy to fit. Certainly pleased with the appearance of it.
Since this review I have had an issue with a sports deployment order this was rectified by Watch Obsession. Their approach to dealing with the problem has been First Class. Very Satisfied regarding their customer service.

Ordered 2 straps - I'd was away so didn't have a chance to try them until about 2 months after purchase. One of them fit perfectly but the other was too small, which I exchanged for the 22mm size. The exchange was processed quickly but in the end the larger strap was too large so I had to return it for a refund. The other strap fit perfectly and I'm really happy with it.

It was a shame the second strap didn't fit but the customer service was excellent and I would definitely use them again.

Ordered a strap for my Porsche watch. Came quicker than I thought and is of great quality. Looks really nice and fits beautifully. Not cheap (cheaper than Porsche), but well worth it.

I have bought a few straps here, I need an extra large strap, this is a place I can always find what I need. Latest purchase war for a new watch, that I wanted to change the issued bracelet for a leather strap, having ordered a deployment buckle from the shop I bought the watch. I was confused by the appearance of the buckle, and rang WO for some guidance. Late on a Friday, had some superb help and guidance and ordered the strap I decided on, it arrived the folowing Tuesday. Fantastic service. Many thanks

They helped me out when I was looking for a 15lug leather strap, which is so difficult to find! Special mention to Megan Williams who went above and beyond to help me find a strap that suited my needs.

Fantastic. Finally somewhere to buy new watch straps from. They have a great selection, delivery was very fast and excellent customer service. Will only be buying from here in future.

Bought another Hirsch watch strap. Super fast free delivery and the Hirsch Ranger in brown looks amazing on my Omega Speedmaster. Hirsch straps are fantastic quality and for only £30 this was an absolute bargain. Watch Obsession best place to buy your watch accessories.

Excellent company to deal with. They have a great selection of straps. I chose Royal Mail Tracked 24 before 3pm and received the strap the next day. Unfortunately, I needed to change it for a different model. The returns process was very easy. I highly recommend them for your watch strap needs.

Ordered a watch from here as after looking around, their's was the best price. I was informed straight away that the watch was currently out of stock, when they expected it back and was asked if I was happy to proceed. On receiving the item, I realised that the medium sized strap I'd ordered was too small. They exchanged it and returned to me within a couple of days and were in regular email contact throughout. Overall, I was happy with the product, the price and the service.

First time customer and 5* all the way from telephone enquiry to ordering on intuitive brilliant website. Arrived free delivery within 24 hrs. So refreshing. Excellent customer service in every way. Use with confidence. Rob. Norwich.

Excellent strap…. Never had a bad one yet, Watch obsession is the 1st place I’d ever go for a strap

Gary the owner is a great guy, and has a real passion for watches

I've used Watch Obsession for several purchases, from straps to 2nd hand watches (in this case an Omega Speedmaster). They have always been very honest, efficient and helpful with great communications. Their product range is second to none. It's simple, I used to hunt around for individual items, now I come straight to WO - they never let me down!

Superb service and product quality again. Needed a time sensitive delivery, was despatched within the hour. Have bought numerous pieces, now my default for any accessories I require. You can actually phone up and talk to a human being. What an amazing concept. Recommend 110%

First time I have used this company, professional and helpful,Especially a big thank you to Betty for helping me and keeping me informed