WatchObsession Reviews 155

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have been searching for a replacement strap for my 60 year old Rolex Day Date watch. I’ve had some bad experiences - including with a genuine Rolex strap fitted at the last service - so I app... See more

Rated 5 out of 5 stars

I've used Watch Obsession for several purchases, from straps to 2nd hand watches (in this case an Omega Speedmaster). They have always been very honest, efficient and helpful with great communications... See more

Rated 5 out of 5 stars

a delight to use .easy to navigate through their website.. excellent quality products .notification of when your item has been dispatched.prompt delivery too... excellent after sales service too.can't... See more

Rated 5 out of 5 stars

Wow Wow Ordering is very simple online. Ordered a replacement Hirsch watch strap yesterday and it arrived today. Cracking service from Watch Obsession and Royal mail. Only paid the cheapest delive... See more

Company replied

Company details

  1. Watch Store

Written by the company

Experts in the Watch field, founded by watch lovers for the online watch community. WatchObsession boasts a massive inventory of Watch Straps, Tools and Accessories as well as a luxury Watch sourcing service with some watches stocked. Focused on a high level of customer service, WatchObsession will always aim to satisfy their customers every need.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

155 reviews

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Rated 5 out of 5 stars

Good experience

Quality products, secure payment, smooth and reasonable international shipping. The one thing I'd like to see added is the country of manufacture for all products.

August 9, 2018
Unprompted review
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Reply from WatchObsession

Thank you Takeshi for your great review and suggestion, glad to hear that you are happy with your purchase.

Rated 5 out of 5 stars

Amazing People!

If you are thinking about buying a watch from these guys I can not praise them HIGHLY enough! Sourced my Omega incredibly fast and threw in some nice extras too for which I am super grateful! Great customer service and a nice personal touch in the box too :) I used them for straps before and the service is equally great!

Thank you!

August 2, 2018
Unprompted review
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Reply from WatchObsession

Thank you Justin for your kind review and continued support!

Rated 5 out of 5 stars

First class service

Ordered a spare deployment clasp and couldn’t believe how quickly it arrived. Well pleased with its quality. First class service and product. Will definitely use these guys again and would recommend to all.

July 30, 2018
Unprompted review
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Reply from WatchObsession

Thank you Malcolm, glad to hear you are pleased with your purchase.

Rated 5 out of 5 stars

Wow Wow

Wow Wow

Ordering is very simple online. Ordered a replacement Hirsch watch strap yesterday and it arrived today. Cracking service from Watch Obsession and Royal mail. Only paid the cheapest delivery cost was expecting it early next week. The strap looks fantastic better than the online photos. Will purchase any watch related items from Watch Obsession in the future.

July 7, 2018
Unprompted review
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Reply from WatchObsession

Thank you so much for your kind review David, glad to hear your are pleased with your purchase and that it arrived in good time!

Rated 5 out of 5 stars

Superb service

Superb experience!

Ordered a brand new Omega from them which was delivered in under 2 weeks. Great comms, even better price and helpful the whole way along. Will definitely revisit the next time I am in the market!

June 15, 2018
Unprompted review
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Reply from WatchObsession

Thank you for your great Review!

Rated 5 out of 5 stars

Excellent company and communication

Excellent company and communication. My new omega seamaster was everything as described and more . Gary answered all my questions promptly and put my mind at rest . Don’t hesitate and use watch obsession for any purchases you need . Recommended to all my friends .

June 8, 2018
Unprompted review
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Reply from WatchObsession

Thank you for your great review Clive, glad to hear you're pleased with your Seamaster!

Rated 5 out of 5 stars

Excellent in all regards

Excellent in all regards. Previously only bought a strap from the, but fantastic customer service from Gary when buying an Omega. Not often you can say this, but highly recommended in every way.

May 23, 2018
Unprompted review
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Reply from WatchObsession

Thank you for your kind words Rob, pleasure doing business with you.

Rated 5 out of 5 stars

Fantastic service great communication…

Fantastic service great communication just received my pre owned Breitling today. I am very happy with it. Totally as described I would recommend watch obsession to anyone. I have previously bought lots of watch straps from them . Quick service good quality and speedy delivery.

May 16, 2018
Unprompted review
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Reply from WatchObsession

Thank you for your great review and continued custom Ivan!

Rated 5 out of 5 stars

Definition of service

Definition of service!

I recently purchased a Rolex gmt (Batman) from watch obsession. Those who know, know the demand on these. I am based in Australia and a purchase of this calibre can be daunting to a foreign website, however the level of service and care Mathew presented gained my trust within the first phone call. Mathew assisted with several accessories I desired. His product knowledge is second to none which made my decision easy. The timepiece arrived in timely fashion.

Thank you Mathew and Gary your service is OUTSTANDING I look forward to future purchases with watch obsession

April 13, 2018
Unprompted review
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Reply from WatchObsession

Thank you so much for your glowing review Jamie, glad to hear you are happy with your purchases.

Rated 5 out of 5 stars

A M A Z I N G service

A M A Z I N G service. Debbie talked me through all the options. She probably spent twenty minutes on the phone with me to buy a watch strap and deployment clasp. SO HAPPY

April 4, 2018
Unprompted review
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Reply from WatchObsession

Thank you Nigel, glad to hear you are happy with your purchase. Debbie

Rated 5 out of 5 stars

Great service

Great service, even ordered the wrong size by mistake and absolutely no problem or delays in getting the item exchanged. Lovely smooth reliable service.

Have used them before and will use again.

March 4, 2018
Unprompted review
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Reply from WatchObsession

:-) Thank you for your review!

Rated 5 out of 5 stars

A very good service

I have used this company for watch straps a few times and have found them to be fast and efficient With good products.
Would recommend this company highly.

February 3, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service.

I ordered an alligator strap on Friday afternoon in the week between Christmas and New year, fully expecting delivery in about three or four days. It arrived the next morning. Superb service. Oh, and it's a lovely strap as well and my wife is delighted with it.

December 30, 2017
Unprompted review
Rated 5 out of 5 stars

Gary and the guys at Watch Obsession …

Gary and the guys at Watch Obsession are just fantastic to work with, even when buying an Omega watch sight-unseen from a different country. They are consummate professionals and made sure everything was in perfect order when shipping the watch half-way around the world, took care of things right up until it was on my wrist, and all for a price that nobody else could beat. If anybody is thinking about buying anything online, especially big purchases, have no fear...you won't do any better. I'll be back for sure. Oh, and the watch is simply beautiful. Thanks again!

November 29, 2017
Unprompted review
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Reply from WatchObsession

Glowing review, thank you ever so much Bryce

Rated 5 out of 5 stars

Watchobsession first purchase

Just received my first watch strap order through watchobsession and I couldn't be happier with the product. High quality item and exactly as described. I would definitely recommend this company.

October 4, 2017
Unprompted review
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Reply from WatchObsession

😀 Thank you for the kind words Michael

Rated 5 out of 5 stars

Outstanding service from the outset.

Outstanding service from the outset.
Great choice of quality watch straps fairly priced. Excellent communication and first class delivery. Cannot fault in any way. Will absolutely recommend and use again.

August 18, 2017
Unprompted review
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Reply from WatchObsession

Thank you for leaving a review Brady 😀

Rated 5 out of 5 stars

Great Customer Service

Chris B has been extremely helpful - picked up on the comment I left with my order and advised that the strap and clasp I ordered wouldn't work together. Fast forward a few emails (with me being indecisive) and he sorted everything for me, and was patient the whole time.

Nice website and stock, too.

July 25, 2017
Unprompted review
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Reply from WatchObsession

Thanks for the review Matt, glad we could help 😁

Rated 5 out of 5 stars

Brilliant service

Great price, and service better than my Authorised Dealer!

Gary kept me informed at all stages of the purchase, thanks Gary!

June 30, 2017
Unprompted review
WatchObsession logo

Reply from WatchObsession

😀 Thank you for the review!

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