WatchObsession Reviews 155

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have been searching for a replacement strap for my 60 year old Rolex Day Date watch. I’ve had some bad experiences - including with a genuine Rolex strap fitted at the last service - so I app... See more

Rated 5 out of 5 stars

I've used Watch Obsession for several purchases, from straps to 2nd hand watches (in this case an Omega Speedmaster). They have always been very honest, efficient and helpful with great communications... See more

Rated 5 out of 5 stars

a delight to use .easy to navigate through their website.. excellent quality products .notification of when your item has been dispatched.prompt delivery too... excellent after sales service too.can't... See more

Rated 5 out of 5 stars

Wow Wow Ordering is very simple online. Ordered a replacement Hirsch watch strap yesterday and it arrived today. Cracking service from Watch Obsession and Royal mail. Only paid the cheapest delive... See more

Company replied

Company details

  1. Watch Store

Written by the company

Experts in the Watch field, founded by watch lovers for the online watch community. WatchObsession boasts a massive inventory of Watch Straps, Tools and Accessories as well as a luxury Watch sourcing service with some watches stocked. Focused on a high level of customer service, WatchObsession will always aim to satisfy their customers every need.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

155 reviews

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Rated 5 out of 5 stars

Excellent Service

Excellent service and follow-up. Super fast hassle free delivery from UK to Turkey via UPS Express. Ordered on the Thursday and received the strap the next day.Highly recommend dealing with this company.
Thanks.
Andre de Munnink

March 13, 2017
Unprompted review
WatchObsession logo

Reply from WatchObsession

Thank you for the review Andre 😀

Rated 5 out of 5 stars

Great Company

My order was processed promptly and received the following day. The one query I had was answered professionally by a very friendly and helpful member of the Watch Obsession team.

February 16, 2017
Unprompted review
WatchObsession logo

Reply from WatchObsession

Thank you for your kind review, we are always happy to help!

kind regards
Debbie

Rated 5 out of 5 stars

Great service

I needed a new strap for my old Avia watch. The website was easy to navigate and there was a great choice of straps - with plenty of detail to identify the one I needed. The delivery was swift and the product well packaged.

February 14, 2017
Unprompted review
Rated 5 out of 5 stars

excellent all round sevice

a delight to use .easy to navigate through their website.. excellent quality products .notification of when your item has been dispatched.prompt delivery too... excellent after sales service too.can't be more helpful to assist you in any way .. I ordered the wrong size isofrane. no problem whatsoever .I've even bought another today. brilliant

January 26, 2017
Unprompted review
Rated 5 out of 5 stars

JPM Straps

Great selection of JPM Straps w/ competitive pricing & great selection. Just what I was looking for, shipping took a little while more than expected but it's here & the craftsmanship is top notch, fits perfect & the color & texture is spot on.I'm a Strap Hoarder so I know a little something about straps.If your sitting on the fence about a JPM straps jump on down & order 1 you wont be disappointed.
Thanks WO. I will be back for more.

Cheers
William

January 13, 2017
Unprompted review
Rated 5 out of 5 stars

Great Experience

Bought an Omega Speedmaster from Watch Obsession.
Great to deal with Mathew and Gary. Always replying to my emails and keeping me updated.
They managed to get my watch to me before Christmas on a short time frame.
Very happy with my experience, I would recommend watchobsessions to anyone !

December 28, 2016
Unprompted review
Rated 5 out of 5 stars

Superlative

Finding the site was my first stroke of luck, the website and selection is incredible , I had to limit myself to buying 7 items 😬, considering the time of year I expected to receive my goods after Christmas but deliver was faster than a 'Rat up a drainpipe ' !
I would have rated 6 stars had there been that option , well done watchobsession 👌👍

December 20, 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic service!!!

Absolutely Fantastic customer service and free next day shipping on UK orders over £100 placed before 3pm :)

This is the way online buying should be like!!!!!!
Highly Recommended!!!

Sincerely Appreciated :)
David

November 28, 2016
Unprompted review
Rated 5 out of 5 stars

Very good

My second time shopping with Watch Obsession and I highly recommend. Great website, quality products and exceptional service. Very nice to shop from a company that really makes you feel that they care about you and their products.

November 14, 2016
Unprompted review
Rated 5 out of 5 stars

Great service & price

I have just finished unpacking the watch of my dreams, an Omega Seamaster. From the day I emailed the company for delivery information and price I have found nothing but praise for this company. They maybe a small team but are truly dedicated to the love of watches and ensuring the customer needs are well looked after. I am absolutely delighted with the watch and would highly recommend WatchObseession to anybody seeking to buy a quality watch with excellent service at a competitive price.

October 21, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent choice of straps, quick delivery

Ordered a replacement divers strap after browsing the extensive selection on Watch Obsession site, couldn't decide between a Hirsch or ISOfrane, went with ISOfrane in the end and it arrived the next day - very pleased with quality, would recommend.

October 5, 2016
Unprompted review
WatchObsession logo

Reply from WatchObsession

Thanks Adam :-)

Rated 5 out of 5 stars

Very good all round

Large range of very good quality products and very well dispatched and timely. Like a hard to find shop, this is a simply excellent online shop for watch things.

September 28, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and product knowledge

Needed another strap for my watch having ordered from Watch Obsession several years ago. Unable to find the same strap but customer service was excellent as they guided me through very similar straps as I had previously ordered. Arrived next day, fitted and looks as good as the original one brought many years ago , happy to recommend as use again, thsnks

August 30, 2016
Unprompted review
Rated 5 out of 5 stars

Another great transaction

Watch Obsession have again come up trumps - they stock the Hirsch deployments I like and I have just bought another one, they're so good. Watch Obsession are quick, communicative and on my last purchase, when I over-extended the clasp and it became faulty, they replaced it immediately without questions. I've also bought a few straps from them. They are on my short list of favourite watch accessory providers, try them.

August 27, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent.

Always excellent service, delivery,and products.
Would not hesitate to go to them for all my watch accessories.

August 17, 2016
Unprompted review
Rated 5 out of 5 stars

JPM Straps

Great selection of straps, including the excellent JPM straps at good prices. Fast shipping and an easy to use website.

August 11, 2016
Unprompted review
WatchObsession logo

Reply from WatchObsession

Thank you Simon

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