I have been searching for a replacement strap for my 60 year old Rolex Day Date watch. I’ve had some bad experiences - including with a genuine Rolex strap fitted at the last service - so I app... See more
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I've used Watch Obsession for several purchases, from straps to 2nd hand watches (in this case an Omega Speedmaster). They have always been very honest, efficient and helpful with great communications... See more
a delight to use .easy to navigate through their website.. excellent quality products .notification of when your item has been dispatched.prompt delivery too... excellent after sales service too.can't... See more
Wow Wow Ordering is very simple online. Ordered a replacement Hirsch watch strap yesterday and it arrived today. Cracking service from Watch Obsession and Royal mail. Only paid the cheapest delive... See more
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Company details
Written by the company
Experts in the Watch field, founded by watch lovers for the online watch community. WatchObsession boasts a massive inventory of Watch Straps, Tools and Accessories as well as a luxury Watch sourcing service with some watches stocked. Focused on a high level of customer service, WatchObsession will always aim to satisfy their customers every need.
Contact info
23 - 25 Pier Street, SY23 2LN, Aberystwyth, United Kingdom
- 01970624266
- info@watchobsession.co.uk
- www.watchobsession.co.uk
Incredible service!
I never do reviews on these websites, but really wanted to highlight Watch Obsession's professional, courteous, fast and very helpful service. I have ordered several straps, clasps, tools, etc. for various types of high-end watch and the standard of product is first class. A strap that costs £30 here looks as good on my watches as an original one costing 10x as much. They also called me within 30 minutes of placing an order to inform me that the clasp I ordered would not fit the strap, and was I sure I wanted that size. They then proceeded to fit the clasp, add an additional free watch tool to the order and all was received one day later! Refunds are seamless, even when it was my mistake ordering the wrong size of screw. All in all, a perfect place to buy any watch accessory, and I will always look here first for all of my watch needs in the future. Thank you Watch Obsession!!
Great Service, Great Watch.
Gary and the team at WatchObsession surpassed all of my expectations. Professional, thorough, great communication and GREAT packaging. A joy to do business with in this day and age where at times 'profit' comes before service. Thanks Gary, will do business again.
Great value and great service from a trusted company
I had been looking to buy a Hublot watch for a number of months, but was put off by so many fake websites. I was going to buy a secondhand watch from a UK supplier as I could at least be sure it was genuine. I then contacted Gary at Watch Obsession and he quoted a price 30% cheaper than the highstreet and 2 week delivery time. He reassured me that the watch was genuine and was brand new etc. So the watch arrived as promised in 2 weeks and is absolultely fabulous. Really well packaged and it has obviously come directly from Hublot. Great communciation, great prices and someone you can trust finally ! Very happy to have my dream watch and save 30% !!!
A quality strap
I've used WatchObession a couple times. They have a massive range of straps and both times I have been impressed by the quality of their products. Their straps are top notch, often better than the one provided with the watch. Delivery is quick and flawless. I have no hesitation in recommending them
Splendid service, fast delivery and product quality as promised
Invested in a genuine alligator Hirsh strap. Very fair price and Gary was very helpful replying the questions I had to product quality, design and shipping. The product was delivered to me in Denmark in only 4 days.
Can only recommend the company even for people outside the UK.
Best regards Uffe.
End to end perfect.
My second acquisition and everything went very smooth and perfect just like my first one.
The site is easy to navigate and the products are very well detailed.
Strongly recommended.
Fantastic value and service!
After lots of research online for the perfect source for a new strap for my Panerai I was directed here.
Gary was very accomodating, polite and very helpful.
A 5 star service all round and I will definitely be coming back again!
Thanks Watchobsession!
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