Waterlogic Australia Reviews 

146
•
TrustScore 1.5 out of 5

1.4

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Rated 1 out of 5 stars

disgusting water, allowing restaurants to charge for tap water. Sparkling barely has any bubbles anywhere you go and all just tastes awful

Rated 1 out of 5 stars

Stay away from this company. They claim my 5 year contract was auto-renewed for 1 year because I did not inform them of my decision to not renew. However, don't fall for it! Under Australian cons... See more

Rated 1 out of 5 stars

We have been using Waterlogic for several years, they have really dropped the ball. Our coolers have stopped working twice in the last 12 months and it has taken over 2 months to get them fixed. No... See more

Company replied

Rated 1 out of 5 stars

BEWARE of this terrible company. Sales rep is a con. Promise whatever you want him to promise, deliver nothing afterward. Look at their contract carefully - they have fine print of automatical... See more

Company details

  1. Water Cooler Supplier

About Waterlogic Australia

Written by the company

Waterlogic is an innovative designer, manufacturer, distributor and service provider of drinking water dispensers designed for environments such as offices, factories, hospitals, restaurants, hotels, schools and public spaces. From freestanding, countertop and integrated dispensers to bottle filling stations, fountains and boilers, every solution focuses on delivering the best quality water in the safest and most sustainable way. Founded in 1992, Waterlogic was one of the first companies to introduce mains-fed dispensers to customers worldwide, and has been at the forefront of the market promoting product design and water quality, the application of proprietary technologies, sustainability and world-class sales and service.  

Waterlogic has its own subsidiaries in 23 countries and an extensive independent global distribution network in over 50 countries. Its far-reaching market coverage means Waterlogic is the only water dispenser provider able to cover the full geographical needs of global customers under one roof. This supports our mission is to provide access globally to the best drinking water solutions to all organisations in a safe and environmentally-sustainable way.

Contact info

1.4

Bad

TrustScore 1.5 out of 5

146 reviews

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No recent history of asking for reviews

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1.4

All reviews

(146)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Rip off

Over priced service, unfortunately stuck in a 24 month contract

September 30, 2016
Unprompted review
Waterlogic Australia logo

Reply from Waterlogic Australia

Hi Henry,

Thank you for your response and we have heard your comment. We are interested to find out more to improve this situation moving forward. I have personally passed this matter on to our Customer Service Manager Jaime who will be in touch in the next 48 hours.

Regards,
Michelle
Waterlogic Australia

Rated 5 out of 5 stars

Waterlogic Review

We have 4 units within our store and are very happy with the service.

September 30, 2016
Unprompted review
Waterlogic Australia logo

Reply from Waterlogic Australia

Hi Harvey Norman!

Good to hear you're enjoying your 4 units.

We wanted to say thank you very much for the positive feedback and we hope to continue the same service to you for years to come.

Have a great day.

Regards,
Michelle
Waterlogic Australia

Rated 4 out of 5 stars

Good service and friendly

September 30, 2016
Unprompted review
Waterlogic Australia logo

Reply from Waterlogic Australia

Hi Austral Precast!

Thank you very much for the positive feedback and we hope to continue the same friendly service to you for years to come.

Have a great day.

Regards,
Michelle
Waterlogic Australia

Rated 5 out of 5 stars

Excellent

Never have to worry about anything. They do continual checks. we have been with Waterlogic for over 8yrs maybe longer. Excellent company.

September 30, 2016
Unprompted review
Waterlogic Australia logo

Reply from Waterlogic Australia

Hi Flexiforce!

Thank you very much for the positive feedback and we hope to continue the same service to you for years to come.

Have a great day.

Regards,
Michelle
Waterlogic Australia

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