Watkins Solicitors Reviews 

33
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

Avoid ! Beverly Watkins advised us to accept a non molestation order despite being innocent to save on court fees. I was later falsely accused of breaching the order which has lead to two arrests and... See more

Rated 1 out of 5 stars

Further to my last review my complaint was about your colleague Jo Davis About her professionalism conduct manner attitude and behaviour not about her client So if you read my compl... See more

Rated 5 out of 5 stars

Morgan did a great job dealing with the sell of my father's house in Bristol whereas I line in Cornwall. Her great communication made the distance ne problem at all. Almost everything was done onlin... See more

Company replied

Rated 5 out of 5 stars

Watkins have acted on our behalf twice now and we highly recommend them, especially Morgan who is fantastic (and thank you Sophia for your help too). Great communication, fast responses and a... See more

Company replied

Company details

  1. Legal Services
  2. Conveyancer
  3. Family Law Attorney

Written by the company

Watkins Solicitors is a leading law firm headquartered in the South West of England, renowned for its legal services and deep commitment to social justice. Established in 1998, the firm has grown to a team of over fifty-five professionals operating across five offices located in Bristol, Bath, Hereford, and Evesham. Watkins Solicitors serves clients across England and Wales, offering a comprehensive range of legal services, including family law, residential conveyancing, education law, probate and estate management, powers of attorney, judicial review, and wills. The firm’s family law team is particularly distinguished, providing expert legal support in cases involving domestic abuse, child custody, and financial disputes. Their work in this area has earned numerous accolades, including recognition for their commitment to publicly funded work. Beyond family law, Watkins Solicitors is also a trusted advisor in education law, where they have successfully advocated for the rights of children with special educational needs (SEN). Their expertise in this complex area has made a significant impact on many families, ensuring that children receive the education and support they deserve. Our Residential Property Team is dedicated to providing a seamless and stress-free experience for all our clients. We have established ourselves as a trusted name in conveyancing across England and Wales, ensuring that every client receives personalised service tailored to their unique needs. We pride ourselves on our proactive approach, anticipating potential issues and resolving them swiftly to avoid delays. Choosing Watkins Solicitors means choosing a team that is experienced, capable, and deeply committed to making your legal journey as smooth and straightforward as possible. Whether you’re buying, selling, or managing property, or navigating complex legal challenges, our team is here to guide you every step of the way with professionalism and care. With Watkins Solicitors, you can be confident that your case will be handled with the utmost dedication and expertise. We look forward to working


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2.7

Poor

TrustScore 2.5 out of 5

33 reviews

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2.7

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(33)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

A fantastic experience!

A fantastic experience!

I have used Watkins Solicitors on two different occasions when purchasing/selling property and both times they have been excellent. Most recently working with Cari Evans who I couldn't fault. Efficient communication, thorough in making sure everything was covered and made the whole process seamless. Would highly recommend.

December 4, 2024
Unprompted review
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Reply from Watkins Solicitors

Thank you, Hetty, for your lovely feedback! We’re delighted to hear that both your experiences with Watkins Solicitors were seamless and positive. Cari Evans and the team work hard to ensure everything runs smoothly, and we’re so pleased to know this was your experience. Your recommendation means a lot to us, and we look forward to assisting you again in the future if needed.

Best wishes,
Watkins Solicitors

Rated 5 out of 5 stars

Highly recommend Watkins!

Watkins have acted on our behalf twice now and we highly recommend them, especially Morgan who is fantastic (and thank you Sophia for your help too).

Great communication, fast responses and always happy to go the extra mile to help.

Morgan is also incredibly friendly and a real asset to the company,

Would not go anywhere else!

Thank you.

December 2, 2024
Unprompted review
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Reply from Watkins Solicitors

Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that you were happy with the service provided by Morgan and Sophia—they are indeed invaluable members of our team!

Your comments about our communication and dedication mean a lot to us, as we always strive to go the extra mile for our clients. We're so pleased to have been able to assist you on both occasions and look forward to helping you in the future should you ever need us again.

Thank you for your recommendation!

Kind regards,
The Watkins Solicitors Team

Rated 5 out of 5 stars

Watkins Solicitors

Our advisor Emma, was open and up front of the challenges our case faced. She spent time meeting us online to alleviate any concerns and talked us through the process.

We would recommend Watkins Solicitors for your legal concerns.

November 5, 2024
Unprompted review
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Reply from Watkins Solicitors

Thank you for sharing your feedback and recommendation! We're so pleased to hear that Emma provided the support and transparency you needed to navigate your case.

Ensuring our clients feel informed and reassured throughout the process is a top priority for us. If there’s anything further we can assist you with, please don’t hesitate to reach out.

Best wishes,
Watkins Solicitors

Rated 5 out of 5 stars

House move

Morgan did all the legal stuff for our house move. She was brilliant and got it all done with no problems. I would recommend her to everyone.

October 1, 2024
Unprompted review
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Reply from Watkins Solicitors

Thank you, Mr. Wood, for your kind review and recommendation! We’re so pleased to hear that Morgan made your house move smooth and stress-free. Delivering excellent service is what we strive for, and it’s wonderful to see her hard work appreciated. If we can assist with anything else in the future, don’t hesitate to reach out.

Best regards,
Watkins Solicitors

Rated 5 out of 5 stars

Amazing service from Celine

Amazing service from Celine who took over my divorce case from Catherine who had left the firm. Celine responded really quickly to every single email, explained information from the courts that I didn't understand, and really helped with the whole process when I got stuck.

I am dealing with 2 other solicitors for other family matters, and there is no comparison. Trust me, if you are reading these reviews in order to choose a firm who gets things done, and is helpful and friendly, efficient and speedy, then this firm is ten times better than the other ones in the East Bristol area that I've had to deal with!

September 24, 2024
Unprompted review
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Reply from Watkins Solicitors

Thank you so much for your lovely review. We’re really pleased to hear that Celine was able to step in and provide the support you needed during your divorce. We know how stressful the process can be, so it’s great to hear that she helped make things smoother and clearer for you.

It’s also wonderful to know that you’ve found our service to stand out compared to others. We truly strive to offer a friendly, efficient, and supportive experience, so your feedback means a lot to us.

If you ever need anything else in the future, don’t hesitate to reach out. Thanks again for choosing us—we’re grateful to have been able to help.

Best wishes,
The Team at Watkins Solicitors

Rated 5 out of 5 stars

Morgan was a star.

Morgan did a great job dealing with the sell of my father's house in Bristol whereas I line in Cornwall. Her great communication made the distance ne problem at all. Almost everything was done online cutting down on travel for me. My queries were always replied to within a few minutes. I would happily recommend to others based on my experience.

August 30, 2024
Unprompted review
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Reply from Watkins Solicitors

Good afternoon Martin,

Thank you so much for your kind words and for taking the time to leave this wonderful review. We are delighted to hear that Morgan was able to make the process of selling your father’s house as smooth and stress-free as possible, despite the distance. We pride ourselves on our communication and dedication to our clients, and it’s fantastic to know that you were pleased with the service you received.

Your recommendation means a lot to us, and we are grateful for the trust you placed in Watkins Solicitors. If you ever need any further assistance in the future, please don’t hesitate to reach out.

Best wishes,
Watkins Solicitors

Rated 5 out of 5 stars

Great service, highly recommend!

Morgan was very helpful and communicative, answered our questions quickly and helped us keep on track (e.g reminding us when we had documents to return). We spoke to her directly when needed and she made sure we understood everything. She did everything she could to get the house sale and purchase done quickly and was friendly and professional both by email and on the phone. The Watkins solicitors conveyancing app is user-friendly and helped us input all the information we needed to, so that aspect was made easier. Overall I would highly recommend Morgan and the Watkins solicitors conveyancing team.

August 8, 2024
Unprompted review
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Reply from Watkins Solicitors

Good afternoon Freya,

Thank you for your fantastic review and for recommending Morgan and our conveyancing team! We’re so pleased to hear that Morgan provided you with helpful, clear, and timely communication throughout your house sale. Ensuring that our clients feel supported and informed is something we strive for, and it’s wonderful to know that our app also contributed to making the process smoother for you.

Your positive feedback means a lot to us, and we’re thrilled to have been able to assist you in achieving a quick and successful outcome. Should you need any further legal assistance in the future, we would be more than happy to help.

Best regards,
Watkins Solicitors

Rated 1 out of 5 stars

Never for family law!

I’ve approached Watkins Solicitors with a family law enquiry, seeking representation. I’ve never dealt with another law firm that would have ignored me so badly. Even when I submitted a Subject Access Request, they refused to acknowledge that they had any duty.
I regret ever getting in touch with Watkins Solicitors, it’s an absolute waste of time!

March 1, 2024
Unprompted review
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Reply from Watkins Solicitors

Thank you for your feedback A S. We take all concerns seriously and strive to provide the best service possible. If you’d like to discuss this further, please contact us directly, and we’ll do our best to assist you.

Rated 1 out of 5 stars

Worst solicitor firm you put a lot of…

Worst solicitor firm you put a lot of trust in these people when they defend you AVOID! For you own sake. the stress my partner has faced due to never being able to get in touch with her solicitor and left abandoned through so many hard situations is unrepairable.

February 1, 2024
Unprompted review
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Reply from Watkins Solicitors

Good afternoon Scott,

We are truly sorry to hear about your partner’s experience. At Watkins Solicitors, we take client concerns very seriously, and we strive to provide the highest level of service.

We would appreciate the opportunity to discuss this matter further. Please reach out to us directly at info@watkinssolicitors.co.uk.

Best regards,
Watkins Solicitors

Rated 1 out of 5 stars

For the love of god go somewhere else!

For the love of god go somewhere else!! Don’t know about all the staff that work there but the two from the Bristol office that “delt” with our case give incompetence a whole new meaning, especially if your dealing with a SEN case, no clue what so ever, everything left to the last minute then rushed through getting dates and simple facts just plain wrong, what they cost us emotionally never mind financially - I can’t even describe, official complaint in against them with the solicitors ombudsman, but no response from them personally of course - but nothing new there!Got used to numerous unanswered emails and phone calls. This resulted in continuously contacting (or trying to) and either (what felt like) “anonymously emailing” them continuously advising and reminding THEM on what needs doing next or by when OR as we had to - you end up doing it yourself the day before the deadline. No legal advice given at any stage as you would expect from a solicitor when fighting a LA, just plain incompetence or avoidance. Then she goes and hands my case over to an outside independent party literally a few days before my tribunal as she had another case unexpectedly continue which “unfortunately happened to be on the same day as mine” it was too late for me to do anything except go through everything in as much detail as humanly possible with the new representative in that short time, and as it turns out he wasn’t even a qualified solicitor! As a result we ended up (surprise surprise) losing our case and was ultimately forced into selling our house and moving to another LA, all this on what should have been (or so I was told) a straightforward easy win case. Ok the Special educational tribunal for wales judge I had was a biased LA loving nodding dog, accepting any flippant vague answer from the LA but demanding detailed specific answers from anyone on my side it was genuinely beyond ridiculous how far up the LA ass this “judge” was, we stood no chance even with the clear mountain of evidence we had. However at this point it was far too late to do anything except pray she’s pull the appeal outta the bag!! but no of course not, after days of trying to contact her regarding my concerns over the tribunal and what I wanted mentioned in the appeal as so many things in the judge’s decision were either factually wrong or just plain taken outta context, she eventually contacts me half hour before my hearing to “run through” a few details, it was shocking I was so angry I could barely speak to her. She then had trouble logging in and left everyone sitting there for 20 minutes, then stuttered her way through her recently gathered notes repeating herself and apologizing profusely- an absolute shambles.
I honestly feel we would have been better off going it alone at least it would have been far less stressful! Who knew there are solicitors as bad as this out there, I certainly didn’t, so instruct at your own peril - you’ve been warned !!!!

September 30, 2021
Unprompted review
Rated 2 out of 5 stars

Odious and ignorant from the top down.

I have just endured the most dreadful and unnecessarily protracted House Conveyancing after instructing this grossly inefficient, ineffective and unprofessional Office full of clowns. Everything started off extremely well, I received a very acceptable letter of introduction, a competitive quote and I even spoke by telephone with my allotted Solicitor. She left me reassured and confident that I would be well served. Unfortunately and tragically that lady at first contracted Covid and then had a family bereavement. My matters then fell off a cliff and I went from an apparent priority to total irrelevance in the blink of an eye and the whole Firm appeared to collapse. I had to resort to contacting the buyers solicitor directly, calling and paying the Fees to Leaseholders and doing all the chasing. It was a good job that I have experience of these matters as I did all the work on behalf of Watkins, their Office did nothing apart from very annoyingly keep mislaying my documents.
I called, wrote and visited Watkins Offices, spoke with their Office Manager and the Senior Partner to complain. I was met with blank stares, blunt ignorance and offensive comments but never a reply. The ignorance started at the top and the staff merely mirrored their employers crass attitude.
The most odious Firm I have ever had the misfortune to ever instruct, they made incompetence an art form and caused me massive financial losses.
AVOID AT ALL COSTS.

April 28, 2021
Unprompted review

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