Stay away from Wazamba! I asked them to close my account due to gambling addiction, and they reopened it without my consent. This caused a relapse and financial harm. Completely irresponsible and u... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I need to change my review of this casino. I received a €40 free bet, wagered it, and made a €70 withdrawal. Since the payout took 7 days, I canceled it and kept playing. I increased the balance to €... See more
Company replied
Estolio Limited runs many different casino sites. (Include Alf casino) I had always problems to withdraw large amount when i have won as they changed my vip level dramaticly to be able to withraw... See more
Company replied
Another update on my previous 2 reviews- today marks the 10 days and no withdrawal. I get the same templated excuses please be patient, sometimes there are delays or there is a issue with the payment... See more
Company replied
2.6
Poor
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Decent site overall
Decent site overall, tbh. Games are fun, slots are nice, bt ran into lags & bugs on live casino more than once on my phone. Kinda killed the vibe. Still playable, but needs work to be good. Wouldd be great if they fix that.
May 23, 2025
Unprompted review
Reply from Wazamba
Dear Alfie,
Thank you for taking the time to share your feedback. We’re glad to hear you enjoy our games and slots overall.
We sincerely apologize for the technical issues you’ve experienced on the live casino via mobile. We understand how disruptions can affect the enjoyment and are actively working on improvements to enhance stability and performance across all devices.
Your input is valuable to us, and we appreciate your patience as we continue to refine the experience. We hope to deliver a smoother and more enjoyable session for you soon.
The Wazamba Team
Casino can take money no problems but…
Casino can take money no problems but when it comes to paying it out when u win they keep making u wait 3 days every bit of hiccup u have to the point u just give up.
If you like money don't play this casino
May 23, 2025
Unprompted review
Reply from Wazamba
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The wazamba.com team.
This is definitely a reliable casino
This is definitely a reliable casino, good games, looks nice, and no problems with payments. But I wouldn’t say it’s anything amazing. It works well, I had fun, but nothing really stood out. Still worth checking out though if you’re into online casinos.
May 22, 2025
Unprompted review
Reply from Wazamba
Dear Callum,
Thank you for taking the time to share your honest feedback.
We’re pleased to hear that you found our platform reliable, with smooth payments and a quality game selection.
While we understand that certain aspects may not have stood out for you, we’re glad your overall experience was enjoyable. Your insights help us continue to refine and enhance what we offer, and we truly appreciate your recommendation.
We hope to welcome you back soon and continue earning your trust.
The Wazamba Team
Rly like how the site looks
Rly like how the site looks! The layout is super clean, colours are nice without being too much, and the searching tool makes life so much easier. It’s all easy to figure out, even when using it on mobile. Everything loads quick and the games are fun. Been having a great time so far!
May 14, 2025
Unprompted review
Reply from Wazamba
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The wazamba.com team.
SCAM ALERT!!
SCAM ALERT!!! Don't deposit. You can play for fun but not for real money. They just don't withdraw money. Only excuses. Withdraw option is broken, need to wait more time and so on. Scam 100%
May 11, 2025
Unprompted review
Reply from Wazamba
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The Wazamba.com Team
excellent sports betting and casino…
excellent sports betting and casino site I have been playing for several months and 0 problems 100% reliable go there ☺️
April 27, 2025
Unprompted review
Reply from Wazamba
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The wazamba.com team
This company are fraudsters
This company are fraudsters
They process payments from other casinos under the same umbrella which is not authorised
they bypass gambling blocks using incorrect MCC codes and they fail to provide GDPR information when requested !
November 7, 2024
Unprompted review
Reply from Wazamba
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The Wazamba.com team
They don't pay you out and if you look…
They don't pay you out and if you look closely they do not add winnings sometimes to your account
April 1, 2025
Unprompted review
Reply from Wazamba
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The Wazamba.com team
I love that casino site
I love that casino site. Support is great, Withdrawals and deposits are fast. They have nice bonuses to use and so many more great things
April 1, 2025
Unprompted review
Reply from Wazamba
Dear Customer,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
The wazamba.com team
Once you register
Once you register, can not get rid of them, non stop spamming… after writing them about it, does not take any action or respond…
April 1, 2025
Unprompted review
Reply from Wazamba
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
The wazamba.com team
-10* if possible!!!
-10* if possible!!!!
This company is a big fat scam. Accepts deposits very efficiently and quickly, but the moment you try to withdraw it all goes wrong.
I won around $1200 AUD, and tried to withdraw $800 due to their limitations on withdrawal amounts. I received an email confirming my withdrawal request instantly and they advised it would be processed shortly after. Hours later the same day I tried to login to my acc to check on the status of my withdrawal request (considering Wazamba actually states on their website bank transfer withdrawal takes 2-3 days) but I could not log in to my acc. Wazamba had blocked my login. I instantly jumped on the live chat to query what had happened, and they told me that “administration had decided to close my account without the possibility to reopen”. This was without any explanation, and no further mention of my withdrawal request. I was furious, and when I tried to question the live chat person pretty much just disregarded me. This was the 21/03 and it is now the 31/03, I have not received any update, I have emailed them multiple times, and have also raised a complaint with the gaming license authority. I have also reached out to mediation sites.
I am disgusted by their behaviour, there is a fair gaming policy that that are not adhering to in the slightest, I had done nothing wrong
and as soon as I tried to withdraw funds they blocked me from accessing.
AVOID AVOID AVOID AVOID!!!!!!
This company is making money purely from keeping people’s winnings. Should be banned from the internet if you ask me.
Also, WAZAMBA if you are reading this which I know you are, I would like you to respond to my email immediately and process my withdrawal!!!!!!!!
March 21, 2025
Unprompted review
SCAM
SCAM! Don't even start playing on this casino; it's impossible to close your account. Support keep telling you it will be done soon but have no intention to do so
Stay away from this casino!!!
March 23, 2025
Unprompted review
DO NOT PLAY THIS CASINO,I ASKED FOR MY…
DO NOT PLAY THIS CASINO,I ASKED FOR MY ACCOUNT TO BE CLOSED MULTIPLE TIMES AND THEY ARE REFUSING TO DO SO,NOW THEY JUST IGNORE MY EMAILS,IVE BEEN PLAYING CASINO ONLINE FOR MANY YEARS AND THIS BY FAR THE WORST WITH TERRIBLE CUSTOMER SERVICE,I HAVE REPORTED WAZAMBA TO THE GAMBLING AUTHORITIES 😡😡😡......DO NOT MISTAKE THEIR REPLIES TO COMMENT'S ON TRUST PILOT AS BEING CONCERNED AND HELPFUL ITS ALL A LIE.
February 16, 2025
Unprompted review
Reply from Wazamba
Dear Aljaž,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
Help Support great
Help Support great , one guy with name Cruz help me a lot , good casino choises and sports too, fast deposit system , but a little bit slow withdrawl system! Recommended!
February 5, 2025
Unprompted review
Reply from Wazamba
Αγαπητέ πελάτη,
Σας ευχαριστούμε πολύ για την αξιολόγηση και για τον χρόνο που διαθέσατε. Το Καζίνο μας εκτιμά πραγματικά τα σχόλιά σας και δεσμεύεται να παρέχει την καλύτερη δυνατή εμπειρία για τους πελάτες του καθημερινά!
Σας ευχαριστούμε, και καλή διασκέδαση στην ιστοσελίδα μας!
Η ομάδα του Wazamba
The customer support
January 31, 2025
Unprompted review
Reply from Wazamba
Dear Ελενη,
Thank you very much for the review you have provided . Our Casino truly appreciates your feedback and is committed to providing the best possible experience for its customers!
Thanks again for taking the time and for the esteem you have shown us!
Very slow and low limit on withdrawal
Even you are a high roller and you play with high stakes, they do not process withdrawal faster. Takes at least 3 days to withdraw any funds and there are very low limits on VIP levels also.
They are saying they have so many withdrawals to process, but its a lie , they want that you lose your winning.
Go for other legal casino site.
January 28, 2025
Unprompted review
I'm affraid about this Wazamba Casino…
I'm affraid about this Wazamba Casino and others from the same group. I'm trying to withdraw my money has more then a week by now. Is sad that they don't play a fair game, super faster to deposit money and to withdraw nothing happen, no money, just waste time talking to a chatbot.
Today 11/02/2025, payment stay in the same status.
January 20, 2025
Unprompted review
Very slow withdrawals
I iniciate a withdraw on 18/1 and today we have 28/1 and the withdraw is still pending review and on the chats they only know to apologize. If you cannot act according your Terms and Conditions that ‘promised’ fast withdrawals, then change them.
January 18, 2025
Unprompted review
Reply from Wazamba
Dear Customer,
Thank you for taking the time to share your experience. We truly appreciate you bringing your concerns to our attention through your review.
In the event that you believe that you need further assistance regarding your report, we kindly invite you to contact our Support Service via Live Chat (active 24/7) and to provide any details that you believe may be useful regarding the problem encountered in order to be able to assist you in the best possible way.
We appreciate your patience and understanding, and we take this opportunity to extend our best regards.
Don't use this site
I won $3000 and they never took the chance to look at the request and review it. Other casinos I've played at take no time at all to withdraw, you'll be waiting a while before seeing any cash from these guys. DO NOT USE. Use a crypto casino like shuffle or a regulated site in your area. I also won 30k on here a year back and the same shenanigans occured.
January 14, 2025
Unprompted review
Reply from Wazamba
Hi Cameron,
We're so sorry for the inconvenience caused by your withdrawal issues in the middle of January. We have checked your account and see that several withdrawals have been processed since.
If any issues persist, don't hesitate to reach out to our Customer Support team via Email or Live Chat.
Thank you for your continued support at Wazamba.
Kind Regards,
The Wazamba Team
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