Having bought a bed previously from this website I was thoroughly disappointed with my recent experience. Purchased a bed with next day delivery only to be called on the day it was meant to be deliver... See more
WeAreBeds.com
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See what reviewers are saying
Bought the wooden Stripe king size bed frame and it was exactly as described. Easy to put together, solid on construction and looks great. Fits a standard king size mattress perfectly. Although t... See more
Couldn't ask for more from them. Nice email offering assistance if any delivery problems, which there were not. Nice to be dealing with someone who actually appears to care if there are though, sa... See more
Company replied
Received my mid sleeper bed today for my son! Everything arrived in order and didn't take too long to build though the instructions could be better! But at half the price of other similar beds on diff... See more
Company details
Contact info
Showroom - Unit 15, Enterprise Trading Estate, Hurst Lane, Brierley Hill, DY5 1TX, Dudley, United Kingdom
- 01273 384996
- stephenmills@wearebeds.com
- www.wearebeds.com
outstanding!!
the product and service was amazing! i would definitely recommend this company to everyone!! high standards! Rea
Great quick service
Brilliant service and quick delivery. Very pleased with bed I purchased quality is excellent and was very easy to assemble.
Perfect bed and communication with the stuff but the delivery was late
The website and the e-mails said that the delivery is the next day if it's ordered before noon. My delivery was done after 3 days. Anyway - perfect bed !
Very helpful, very pleased.
The original bed I ordered was out of stock, I was contacted very quickly and was given the choice of an alternative bed or refund. I accepted the alternative which arrived the next day and exceeded my expectations. Was very pleased with the product and the service I received, would order again from them.
awful - don't use this company
My order should have been dispatched in 21 days, I received no notice or communication at all. I c0ntacted them on day 28 to see where my order was, they said they had been very busy in the run up to Christmas but my deliver was due very soon. they contacted me the next week (after I threatened to cancel) and said my order was ready. The delivery cam but was wrong - I ordered a Divan with 2 drawers but they sent one without. i called and complained again and was told they would send out a replacement straightaway. A week went by, no sign - we contacted them again and they told us it would be sent Christmas Eve - it didn't turn up. After calling several times over Christmas we were told a replacement would be sent in January. i toll another day off and waited in, when the delivery arrived the man refused to take the new base upstairs or bring the old one down. I said it was fine to leave the new base downstairs but I couldn't carry the old one down - he refused to leave it, was very rude. I had to arrange another day for the delivery when my father in law could bring the base down. At no time were we able to speak to a manager, there was a customer services guy who was nice but completely ineffective and they refused to deliver evening or weekends when my husband could take delivery. to cap it all the bed is very poor quality and the headboard wouldn't fit the bed - we had to drill more holes to get it to fit - never again!

Reply from WeAreBeds.com
Excellent value for money.
Bed arrived on time.We thought it was only the headboard.The whole bed was in the box for self assembly.Michael was very helpful on the phone.Well recommended.
amazing value for money- just be prepared to not use the instruction manual at all!
So in general the service and the bed itself are excellent. The delivery was fast and free and the bed itself- now assembled- feels steady and matches my decor well. So mostly I am very happy with the service and the item provided.
The one comment to be made is that the manual provided may as well have been for a different bed. In the boxes that arrived there were more pieces, less holes/holes in different places, different types of screw etc etc etc to what was on the paper, in fact the only resemblance between the instructions and the bed itself was the picture of what it was meant to look like completed. So luckily we were able to figure it out.. it just took considerably longer than the 45 minute estimate to put together.
But to reiterate- now that the bed is finished- that is a relatively minor complaint considering the value for money and speed of service. If there hadnt been that one problem this review would be five star not four.
Superb price.
Awesome priced great quality bed with a very fast delivery. Will deffo be buying from them in the future.
great value for money,and fast delivery
this is a good sturdy bed,easy to put together,and the delivery was fast.a perfect bed for my 8 year old.
Nice bed but difficulty putting together
Lovely looking bed but the numbers on the bed wernt matched to what the instructions said so took a very long time to put together as what said it should be number 6 in the instructions was number 3 etc..

Reply from WeAreBeds.com
Waste of time.
Take your monney then after two weeks tell you they can't deliver.

Reply from WeAreBeds.com
value
very impressed with my bedframe for my daughter seems very good value for what i paid
Great price, Great bed !!
I bought the Avalon (Adventure Bed) in pink for my 4yr old Daughter. This bed is fantastic for the price! It took about 2hrs to build on my own which isn't bad for a 5'2" female! It fits great in her box room and she loves the den underneath which I have set out like a little house with a lamp ( child safe ) etc. The only thing I would say is be careful with mattress size as the website states to purchase a single bed size but it's more a small single. Overall I am very happy with my purchase. :)
very good quality good delivery
Thank you for my product it is very good quality and worth the money my 4 year old loves his new bed and the tents a great idea for my little boy to play and store his toys Will shop with you again many thanks.
Worst company I have ever dealt with
Ordered bed frame on next day delivery. Phoned when it didn't arrive only to be told not only was it not dispatched but it wasn't even in stock, despite having taken payment for it. I was offered another frame that had no resemblance whatsoever to the one I purchased. Was told if I wanted one £39 more expensive I would have to pay difference as they were not willing to compensate me in any way. Am now waiting for refund to go back into bank. Definitely would not recommend to anyone. Not to be trusted. Customer service shocking

Reply from WeAreBeds.com
Fantastic Service throughout!!
I can certainly say I would use wearebeds.com again!! After finding having a complete nightmare with another Company, I was extremely nervous of using an online company again, but my faith has been restored. I ordered my bed on Thursday got a call back on Thursday, as I had emailed them!! To double check order had been received and was really coming on Friday!! (As I said I was nervous!!) ordered was confirmed bed arrived the following day!! Excellent pro
Best Price around , Best Customer Service
I shopped around and found the same product much cheaper than the leading retail shops , in We Are Beds. I'm 100% happy and would recommend to everyone.
great service
didnt have stock product i wanted but bent over backwards to sort me out with a replacement and even gave me a discount for my troubles great service well done
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