Initially good, and then started to remove features for no reason - suddenly it was harder to change addresses for each delivery, and then the final nail in the coffin was that they were removing repe... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service from the first order (just done my third). I had ordered mounjaro from another pharmacy who supplied me with just 4 needles and no sterile wipes. After receiving my first order with... See more
Such a great company. When I'd collect prescriptions from my local pharmacy I'd end up waiting between 30 mins to an hour each time. With phlo it comes straight to my door without any wait. They are d... See more
I signed up for Mounjaro treatment via Morrisons and the Phlo clinic side was great. I was quite anxious about this new experience and the helpline people were fantastic, l got prompt, polite and help... See more
Company details
About Phlo
Written by the company
Phlo Digital Pharmacy streamlines medication management with a user-friendly app, offering same-day delivery in London and Birmingham, and next-day delivery across England.
Phlo Clinic provides expert clinical-led care, offering on-demand prescription treatment options that ensure timely, safe and effective healthcare solutions tailored to your needs.
Phlo Connect transforms healthcare infrastructure with seamless integration for clinicians and patients, digitising prescriptions and offering hassle-free delivery.
From medication to comprehensive healthcare solutions, Phlo is dedicated to excellence. Join us in shaping the future of healthcare, where accessibility, innovation and patient-centric care come first.
Phlo
Written by the company

- Where innovation and expertise converge to revolutionise your healthcare experience.
- Phlo delivers NHS and private prescriptions to your door, hassle-free, at the click of a button.
Looking for a new kind of pharmacy?
Phlo - Digital Pharmacy has been built for you.

Contact info
Unit 12-14, Containerville, 35 Corbridge Crescent , E2 9EZ, London, United Kingdom
- +44 (0) 20 8191 9444
- hello@wearephlo.com
- www.wearephlo.com
Replied to 69% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I can put an order in on a Sunday…
I can put an order in on a Sunday night, then I get a message on Monday afternoon saying my order is scheduled. My meds are delivered a couple of days later. No mess, no stress
The service is perfect…
I have been enjoying the perfect service. I feel very comfortable and confident that my medication will be delivered at the expected date and time
as usual
as usual, as always, when i was in my former temporary address and now at the address i am at living now in hopefully always home; your Phlo work and efforts were very good, and i really appreciate this, though, some problems emerged, i am on universal credit and less able to get back in the workplace; and i got free prescriptions and i asked for free deliver 2- 4 days, yet, the prescription came sooner in time, and no note that delivery is complete on email app using Phlo portal - and charging me for second delivery using fast-track ydg i had never asked for this, so - so protect my nhs login which i hope i have, unable to use new mobile phone at this time for mobile with another number not working, i hope to go into my Phlo account using my older account with you, and being free of what some old stuff i want to be able to go to nhs login yet unable to get new code which is on old mobile, such a nuisance, not your fautl and otherwise you have been very good
Everything worked out.
No more queuing for me
Excellent service so much better than waiting an eternity in a queue at the pharmacy.
All perfect.
Reliable and Trustworthy
Once again a reliable and trustworthy company. The delivery was well before my medicines ran out, so there was no stress!
Always in time!
Fast service with 24hrs on my doorstep…
Fast service with 24hrs on my doorstep medication delivered..very happy with the service thankyou phlo..highly recommend
The medication arrived as advised
It was fine .
Always great communications either vis…
Always great communications either vis chat or phone quick to sort any issues, and delivery is seem-less great service all round
Again another speedy service
Again another speedy service! Love using them! Totally reliable, takes the stress away
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








