Weatherguard Windows UK Reviews 

159
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Really happy with the way the whole process went from the survey, delivery , fitting and the helpful reassurance of the happy Hugo who more or less talked me through the whole process over the phone.... See more

Company replied

Rated 5 out of 5 stars

Right from the outset dealing with Weatherguard has been a pleasant experience. Their salesman wasn’t pushy, he explained options to us. They always answered our calls promptly and were cooperativ... See more

Company replied

Rated 5 out of 5 stars

Firstly excellent windows and fitting. The fitters were friendly and cleaned up everywhere after. The windows look AMAZING. Only issue was lack of communication as delayed due to covid, this wasn't an... See more

Rated 5 out of 5 stars

Needed to replace all my windows and doors but didn't want to borrow so planned to do them in three phases. Weatherguard quoted me for phase 1, contracted with them. Fantastic installation guys were g... See more

Company details

  1. Window Installation Service
  2. Double Glazing Installer
  3. Window Supplier

Written by the company

Weatherguard Windows UK only offering the finest energy efficient, elegant designs and most secure double glazed, windows, doors and conservatories in the market. With over a decade of experience installing windows, doors and conservatories we know exactly what is required to make your home secure, energy efficient and stylish, that’s why we work with our customers to create bespoke windows, doors and conservatories because we understand every customers home is unique. Here at Weatherguard Windows UK we provide for all your glazing needs whether it be to enhance the appearance of your home or you wanting to improve the energy efficiency and reduce those soaring energy bills or may be the security element of your existing windows and doors that is concerning you and your wanting state of the art high security multipoint locks to keep out the intruders. All our products are designed and manufactured in Britain using the latest technology and the highest quality craftsmanship to make sure our customers home is not only given a new breath of life but is equally secure and energy efficient making living in your home that much more comfortable. Our business is built on reputation, we are accredited installers and all our windows & doors come with a 10 year guarantee to give you further peace of mind. We understand it takes years to put your personal stamp on your home and make it a place you and your family can enjoy for years to come that’s why we work to the highest standards and detail to give your home the perfect finish. Our windows and doors are tested to withstand the most severe weather conditions. We make it as simple as possible when it comes to doing business with us, so once our design consultants have provided you with a bespoke design and quotation, we instruct our surveyor to take the final measurements and to reconfirm your choice of design which is usually within a week of you placing your order and once this is done we start manufacturing and arrange a fit date which is convenient for you the whole process from start to finish can take a few weeks, however we understand all our customers have different needs therefore we work with you to either install sooner if needed or whenever it suits you better.


Contact info

4.8

Excellent

TrustScore 5 out of 5

159 reviews

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4.8

All reviews

(159)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

New kichen window

From the onset the sales man explained all the windows on offer and their different styles and price range, I was then left to make my own choices no pressure sales.
I could choose my own installation date, which was a Friday as I work a 4 day week mon/Fri so did not loose money taking time off work.
The installation was done by polite staff, who did a professional job and cleaned up after themselves.
I got a couple of quotes and these do competetive prices.
I would use them again

January 5, 2024
Unprompted review
Weatherguard Windows UK logo

Reply from Weatherguard Windows UK

Thank you for the valuable feedback we are glad you are pleased with the products and service and we appreciate your feedback once again thank you for your repeat business

Rated 5 out of 5 stars

had some A rated windows fitted and…

had some A rated windows fitted and absolutely love them and my house feels much warmer, sales staff where excellent and fitters were extremely tidy will definitely recommend. Professional service throughout.

February 14, 2024
Unprompted review
Weatherguard Windows UK logo

Reply from Weatherguard Windows UK

Thank you for the positive feedback we are pleased you found our products and service excellent and professional, once again thank you for choosing Weatherguard Windows UK

Rated 5 out of 5 stars

Professional and relatable to my…installation of windows and 2 doors

Professional and relatable to my circumstances. Perfect service from start to finish.
I’m surprised at how much warmer my house is now, also my gas bill has gone down (not by a lot it’s better than up).
Highly recommend. Thankyou for providing a 5star service.

January 16, 2024
Unprompted review
Weatherguard Windows UK logo

Reply from Weatherguard Windows UK

Thank you for your kind feedback we are glad we could help with your Windows and Doors, thank you from all the Weatherguard team for your business

Rated 5 out of 5 stars

A pleasant experience throughout

Right from the outset dealing with Weatherguard has been a pleasant experience. Their salesman wasn’t pushy, he explained options to us.
They always answered our calls promptly and were cooperative regarding the start date etc. (They had to work around other work on the house) The fitting team were great guys, , skilled and respectful of our property. They did not leave any mess.
The stable style back door and fittings appear to be of excellent quality and really enhance the look of our house
We have no hesitation recommending Weatherguard Windows.

January 9, 2024
Unprompted review
Weatherguard Windows UK logo

Reply from Weatherguard Windows UK

Thank you for the valuable feedback, its nice to know you are happy with the products and service we have provided once again thank you for your business

Rated 5 out of 5 stars

Excellent

Excellent service from start to finish. Would highly recommend.

February 14, 2024
Unprompted review
Weatherguard Windows UK logo

Reply from Weatherguard Windows UK

Thank you so much for your valuable business and feedback

Rated 5 out of 5 stars

The door lock mechanism went faulty and…

The door lock mechanism went faulty and the team was responsive and got it sorted for me within 3 weeks, thank you.

February 1, 2024
Unprompted review
Weatherguard Windows UK logo

Reply from Weatherguard Windows UK

Thank you for the positive feedback we are glad we could help :-)

Rated 5 out of 5 stars

Would highly recommend

Recently had a living room window replaced by weather guard windows uk, great experience from start to finish, needed repairing urgently, work was carried out promptly and efficiently, fitters were polite and helpful and also tidy, would definitely use again.

February 1, 2024
Unprompted review
Weatherguard Windows UK logo

Reply from Weatherguard Windows UK

Thank you for your kind words and the positive feedback we are glad to hear you are pleased with your New window, If there is anything else we can help you with in the future please feel free to contact us :-)

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Read the reviews and was skeptical but glad I ignored them.
Great customer service and great product. Workmen were spot on. Sales team spot on. No issues with the windows. Will be recommending to family and friends for sure. Thank you

February 1, 2024
Unprompted review
Weatherguard Windows UK logo

Reply from Weatherguard Windows UK

Thank you for your positive feedback we are glad you are pleased with the workmanship and quality of the windows.

Rated 1 out of 5 stars

Awful company

Awful company! If they call at your house saying they’ve done work for your neighbours I’d advise anybody to ask the neighbours their experience with these lot. We paid £3000 for a composite door. The lock failed numerous times in 3 months. The latest time we couldn’t open the door from the inside so we were locked in the house. I’ll just add we only have 1 door as we live in a bungalow so a fire hazard! I managed to speak to somebody who is supposedly the manager and he’s nothing but rude and arrogant. I wish I’d read these reviews earlier to you live and learn. To anybody reading these reviews AVOID AVOID AVOID

October 1, 2022
Unprompted review
Weatherguard Windows UK logo

Reply from Weatherguard Windows UK

Thank you for the feedback we are surprised and shocked with the review after further investigation we have found that our engineers visited the property and found you had removed a existing porch/conservatory where the door was installed and you had removed the lead work and did not point it back up to make it weather proof which was causing rain water to come in and cause damp all around the walls and water was dripping on to the inside of the door which then caused rust on the thumb turn lock which then caused a pin to snap, this was not covered under your guarantee as you have failed to maintain the door and protect it from damage. We have notes and images and a signed customer satisfaction note that our Engineers discussed this with your partner and he was in agreement with the findings and it was a neglect on your side to not adequately protect your property from water damage. As a gesture of good will we replaced the Thumb turn lock and advised you need get the external wall pointing done so that it stops any further water damage to your property and the thumb turn lock. He was happy with the engineers and our company and appreciated the advice given and the fact we replaced the lock free of charge. we feel this is a unfair review and is not a true reflection of the quality of our products or service.
If you have any further queries please feel free to contact our offices and we will be happy to assist you further.

Rated 1 out of 5 stars

They are so rude peoples and not listen…

They are so rude peoples and not listen u properly. They keep calling u and force so give us free quote and when u tell them u deal with some one elas they pess off and do bad behaviour.. I’m not recommending u guys in future ..

June 27, 2023
Unprompted review
Weatherguard Windows UK logo

Reply from Weatherguard Windows UK

Thank you for the Review we are sorry you feel let down on this occasion, after having listened to the calls I can see you booked appointments on several occasions but kept rearranging and today when we called to confirm the appointment you advised you had the windows installed yet we spoke late last week and you told us you was still in the market, So Darren thanked you for wasting his time and not allowing other customers who are genuinely looking for quotes to book on those dates and times you agreed.

Rated 1 out of 5 stars

Extremely poor standard of work and don’t seem to care

Workmen were untidy and a left huge mess. Repeatedly slandered the company and their bosses.
Kept poor hours, arriving late and leaving early, ultimately not finishing the work.
Work was rushed and left to a VERY poor standard with whole job looking messy alongside leaking windows and holes/gaps/cracks in rendering. The rendering around the windows is crumbling and coming away from the windows. You can see down the sides of the window frames in places!
Plaster inside the windows has been damaged, with large holes roughly filled with white poly filler and cracks/loose plaster left untouched.
Company has been contacted on several occasions regarding the issues but nobody wants to discuss the matter, stating that someone will call me back. Nobody calls back.
Now launching a formal complaint as they have signed off the work as complete and are seeking payment.
It’s a shame I can’t add pictures because you would not believe how bad they are!

February 1, 2023
Unprompted review
Rated 1 out of 5 stars

I've had 2 sets of windows over the…

I've had 2 sets of windows over the last 3years from weatherguard (I was replacing them in stages) the first time they broke the wooden windowsill, split it down the middle. They promised they would fix it when they came to do the 2nd lot and I trusted them. They didn't it's been over a year now and they've been out to assess it a few times and not made any attempt to fix it. It's got worse as it's now lifting. Also another window now won't open. Accidents happen. But i gave them lots of opportunities to fix this before leaving a review so sorry but it's 1 star. I'll have to get a different company to fix it

June 10, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Dale was an absolute star! Felt like we were friends at the end. The door is stunning. The fitters were great and so tidy. It squeaked a bit after fitting, the guys popped round and sorted it with no issues at all. Lovely firm to deal with. When I can get my front window done I will get getting a in touch

May 19, 2023
Unprompted review
Rated 5 out of 5 stars

amazing windows

love our windows and it is like they are soundproof as you can not hardly here any noise from outside had a couple of little issues but the two blokes who came out were amazing and sorted all out cant thank you enough shame we cant put pictures up just love them

January 4, 2023
Unprompted review
Weatherguard Windows UK logo

Reply from Weatherguard Windows UK

Thank you for taking the time out to write a review Tracy we appreciate your positive feedback and we are glad you are now another happy customer 😊

Rated 5 out of 5 stars

No pushy selling

No pushy selling. Excellent sales rep who didn’t try to get me to replace all full windows instead of just glass replacement for some. Two full windows replaced and six double glazed glass windows glass only. Installers were excellent and efficient. Cleaned up everything including the driveway. Will use them again.

April 17, 2023
Unprompted review
Weatherguard Windows UK logo

Reply from Weatherguard Windows UK

Thank you for your feedback we are glad we could help with your new windows.

Rated 1 out of 5 stars

We ordered kitchen door 🚪

We ordered kitchen door 🚪
More than 10 time's contact with them but unfortunately not results..."send someone to check"😞 4 months waiting for someone
The door 🚪 is not currently fitted...
I'm not recommended
Sorry.,.

November 22, 2022
Unprompted review
Rated 1 out of 5 stars

Buyer Beware. Stay Away From This Awful Company!!!

Absolutely appalling customer services. In fact it’s non existent. Shoddy workmanship, leaky windows and doors. Not cheap especially for what you get and the doors DO NOT meet the requirements for household insurance standards because they are not fit well. They leak, let draughts in and use plastic frames that are not fit for doors. I have contacted the company MANY MANY times and they just fob you off and tell you they will get back to you and then they never do. I can’t give this company less than 1 star unfortunately but they do not deserve even 1 star. The people who I have spoke to from this company are rude, patronising and don’t care about their customers at. I wish there was a way for me to get my money back and have the awful windows and doors this company put in completely removed from my home because every time I struggle trying to lock / unlock my door, every time someone comes to my door, every time it rains and water comes in both the door and windows I am reminded about this cowboy company and how much money they exploited out of me. This company lie and deceive and prey on vulnerable people. Buyer beware! Stay clear of this place.

February 24, 2023
Unprompted review
Weatherguard Windows UK logo

Reply from Weatherguard Windows UK

This is not a Authentic Review
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