Weather Shop Reviews 

235
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently praise the exceptionally fast delivery and straightforward online ordering process, noting that items arrive promptly, well-packaged, and in pristine condition. Furthermore, people regularly highlight the helpful customer support team, who answer questions politely, guide product choices, and efficiently resolve technical issues. Though some customers experienced occasional issues with faulty devices or unexpected communication errors, a few reviewers felt that support responses were unhelpful. Other consumers also mentioned receiving defective items that stopped working correctly over time, requiring replacement parts or full refunds.

What people talk about most

Product

Customers had positive experiences with product, noting that weather stations are high quality, accurate, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that orders arrive... See more

Customer service

Users describe positive interactions with customer service, often praising the helpful advice and prompt... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the accurate measuring, professional... See more

Order

Reviewers highlight high satisfaction regarding the order process, praising the straightforward website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered a weather station in March and were really happy with it.  Unfortunately it developed a fault between the sensor and the station in November.  We contacted the Weather Shop and got some ver... See more

Company replied

Rated 5 out of 5 stars

This company has a first class attitude to customer service. My order was made after several enquiries from me on the product of my choice. Questions and emails answered promptly and politely, and so... See more

Rated 5 out of 5 stars

I recently wrote a negative review about being unable to download the Weatherlink software from Weatherlink.com, after buying a Davis Windows USB data logger. When I navigated to the relevant Weatherl... See more

Rated 5 out of 5 stars

I have purchased several items from the Weather Shop over the years and there is never a problem. Products are exactly as described and delivery on time. Confirmation emails are clear with clear inst... See more

Company replied


Company details

  1. Electronics Store
  2. also in
  3. Appliance Store

Written by the company

Weather Shop the leading UK retailer for weather stations, barometers, thermometers and all things meteorological.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

235 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(235)

44 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great products, great value, very helpful.

Bought a Bresser 6in1 weather station from these guys during the first lockdown, so around June 2020. Range, pricing, advice and delivery were all excellent and everything arrived promptly, despite all the restrictions in place at the time.

About a year later, the outside weather unit started over-reading temperature by up to 10 degrees. I contacted Weathershop who, after an exchange of emails, agreed to have a look at the unit. Unfortunately I never managed to climb on to the roof and retrieve the damn thing until a couple of months ago. Everything was still in warranty however and a quick email to them re-activated the returns label (which they covered the cost of) and I sent it back for examination. Pretty quickly the reply came that it was indeed faulty and we looked at options. I elected to upgrade to a Bresser 7in1for a very reasonable £50 and the new equipment arrived a few days later. It is now on the roof and working beautifully.

Throughout the whole purchase, return and re-delivery, Weathershop have been prompt, helpful and great value. Highly recommended.

March 28, 2022
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service. I initially ordered the wrong item (my fault) but no problem getting a refund. I ordered the correct item and it came within a few days. Recommended

March 24, 2022
Unprompted review
Rated 5 out of 5 stars

You can not get better service than that

I returned my unit for inspection as it did not seem to be working as I expected. The return process was simple and efficient. The next hing I knew was that a parcel was on it way to me, which turned out to be a brand new fully boxed up replacement. You can not get better service than that

March 10, 2022
Unprompted review
Rated 5 out of 5 stars

They Need To Check emails

Received order very quickly.However at the same time I received another package addressed to me that contained another persons order.I emailed the Weather shop about this on the 5th March requesting instructions re disposal/return etc.I have still not had a reply.

March 9, 2022
Unprompted review
Rated 4 out of 5 stars

Bresser Weather Station

Weathershop very helpful with a couple of pre-purchase quieries. The unit was despatched quickly and efficiently. As yet have not had chance to assess how good/accurate it is hence 4 rather than 5 stars. Certainly recommend weather shop.

March 2, 2022
Unprompted review
Rated 5 out of 5 stars

Vantage Vue Purchase

Very happy with the service from Weathershop.co.uk. Next day delivery happened as offered. Good communication with the shop, as I wasnt quite sure my order had completed on line. Initial satisfaction with the product (Davis Vantage Vue) was about 80% as I experienced some issues setting it up. Now very satisfied & getting lots of good weather data from the product. Well worth persevering with the gadget!

February 27, 2022
Unprompted review
Rated 5 out of 5 stars

Ordering made easy

It was easy to order items on the homepage. Prompt despatch, and I was kept up to date with each stage of the process. I couldn't have asked for better service.

February 25, 2022
Unprompted review
Rated 1 out of 5 stars

Crap Review

Not very well, my weather machine doesn’t work. I have tried to make contact, but nobody has replied. I even tried to use the live assistance, but she said she could not contact the support staff. I tried to ring the support line but they are working remotely and couldn’t help.

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

Stainless Stl Barometer

No problems with delivery, arrived sensibly packaged for transit. Adjusted the Barometer to read local Surface pressure. However, difficult to set during a Stormy spell but got within 2 mbar, close enough until a stable High comes in. The usual light tap, tap, tap required to overcome pointer mechanism stick'ion.
Nice brushed stainless finish, nice sized face/dial, plenty of needle movement over the measurement range etc.

February 21, 2022
Unprompted review

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