Webbs Motor Caravans Reviews 

85
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated sales team for being exceptionally helpful, knowledgeable, and maintaining a completely relaxed environment without ever applying pressure to purchase. People also deeply appreciate the spotless condition of the motorhomes upon arrival, alongside a seamless, transparent, and wonderfully well-organized handover process from start to finish. However, a few people mentioned experiencing minor equipment hiccups or needing quick accessory adjustments shortly after taking their new vehicles away. Fortunately, the responsive service department stepped in to resolve these small hurdles promptly, ensuring that visitors felt completely looked after throughout.

What people talk about most

Staff

Customers report deeply satisfying experiences with staff, highlighting helpful, friendly, and professional... See more

Service

Users describe positive interactions with service, highlighting smooth transactions and excellent... See more

Website

Customers consistently note positive experiences with website browsing, noting that motorhomes were available... See more

Product

Clients share positive opinions on product quality and selection, noting that motorhomes are meticulously... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb, professional company. We visited Webbs to look at all the various designs of Motorhome, Steven showed us around and explained in layman’s terms what you got for the money. This was our fi... See more

Rated 5 out of 5 stars

Our purchase was very straightforward. We really appreciated that we were not hassled to buy anything; the sales team let us know that they were around if we had any questions, but gave us all the tim... See more

Rated 5 out of 5 stars

We have just bought our first motorhome from Webbs and I can safely say it was a great experience. We were left to look at the vehicles ourselves without any pressure sales approach which was perfect.... See more

Rated 5 out of 5 stars

This was our first motorhome purchase . Steve our sales advisor was very informative without pressure selling . We were allowed plenty of time to view the motorhome , we had arranged to see. He po... See more


Company details

Written by the company

With over 30 years’ experience, Webbs is one of the South’s largest and most trusted dealers of high-quality motorhomes, caravans and van conversions. We also buy pre-owed Motorhomes and offer national collection.


Contact info

4.9

Excellent

TrustScore 5 out of 5

85 reviews

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No recent history of asking for reviews

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4.9

All reviews

(85)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service with nothing too much trouble.
Very helpful and friendly staff.
Good communication throughout process. Would recommend.

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

This is the second caravan we have…

This is the second caravan we have purchased from Webbs in Salisbury and on both occasions with have had a very good service.Any problem we have had has been dealt with quickly.Alex(sales)is very professional and answered all our questions in an honest manner.Barry (servicing) has dealt with any problems we have had,they have been minor wear and tear but always sorted.Will definitely purchase our next van from Webbs🙂
Cliff.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Good knowledge and Steven has been brilliant with purchasing our motorhome and with the after sales care provided. All staff friendly and helpful. No hesitation in recommending to buy from Webbs.

March 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

All questions we had were answered quickly and correctly.
Process for purchasing was quick and simple to understand.
Coordination with finance company was also seamless.

January 3, 2025
Unprompted review
Rated 5 out of 5 stars

This is my third purchase from Webbs…

This is my third purchase from Webbs and I have to say how helpful everybody in the company was from my first chat with Steven to the handover video everything was handled very curtiously and no pressure when asking questions . I can recommend them to anybody who is thinking of purchasing a campervan of any description for the profesional way everything is handled. Thank you Webbs.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

New campervan

Recently bought my new campervan from Webbs. Steve & Josh were extremely helpful and made the whole experience a pleasure. The explanatory handover videos they took were very helpful and informative. The whole experience was professional and customer-orientated. Thank you Webbs.

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, professional company from start to finish, Steven was extremely patient with us, it was our first motorhome purchase. There was no hard sell, very relaxed. It took longer than expected for me to sort out getting the money from my pension company, but this was never an issue as far as Webbs were concerned.
I would happily recommend them and would definitely go back should we wish to purchase another motorhome.

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

Great Company

Great company to do business with, from start to finish Steven was brilliant!.
No hard sell, any questions answered, (and there were quite a few)
Right up to our comprehensive hand over video and making sure we were happy with everything before we drove off.
Recommend Webbs for first class service!

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely the best

Absolutely the best, my third Motorhome from them . Steven is brilliant and his team especially molly ( oops ollie ) never putting you under any pressure given lots of info and very professional without being pushy, would always go to them for more info or another Motorhome.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

I don't normally leave reviews but when…

I don't normally leave reviews but when a company is either exceptionally good or exceptionally bad its good to share. Fortunately, this Company (Webbs Motorcaravans) falls into the former category. Can't recommend highly enough. We bought a motorhome at the beginning of November from them at an extremely reasonable price. EVERYTHING we had asked them to give attention to before pick up was meticulously completed and a "hand-over" video was provided showing everything had been done. After a few days of having the vehicle we realised the ladder to the dropdown bed was missing. We telephoned to inform them and immediately wheels were put into motion to rectify this. A ladder arrived a day later, but unfortunately didn't fit the fixings already there, so again after just a phone call, another ladder arrived the following day which was the correct one, however, a chance search under one of the benches to the rear of the van revealed that we had had a ladder all along. No fuss was made when we called to inform them that our original ladder had been found meaning we now had two brand new ladders surplus to requirements. A shipping label was issued to us via email (it was our mistake so we were happy to pay postage for return but they wouldn't hear of it ) so the ladders are ready to be returned to Webbs for stock. What amazing customer service. I wouldn't hesitate to do business with this company again but we are so thrilled with our motor home that its likely to not be for a very long time.THANK YOU DANNY, THANK YOU STEVE.

November 5, 2024
Unprompted review
Rated 5 out of 5 stars

My new motorhome from Webbs Motor Caravans

I picked up my new motorhome today from Webbs Motor Caravans and I found the overall experience very professional and well run. Their senior sales executive Steven Archer and all the team did a great job. Thanks guys for making it all run so smoothly. Jim

October 16, 2024
Unprompted review
Rated 5 out of 5 stars

Had a very easy & pleasant experience…

Had a very easy & pleasant experience buying our van from Steve @ Webbs. No pressure selling, which made a change, we were given plenty of time to have a look round by ourselves without anyone hovering around us. Upon handover of our old van and purchase of our new one the whole process was very quick, we had an hour to spare before our insurance kicked in so Steve told us where we could buy lunch, so we sat in our van to eat it. We would use this company again.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

We went to look at motorhomes and looked at the vast amount on offer. Steven was brilliant talking us through all the different styles and models, in no way where we pressurised to purchase. We ended up but a lovely van. Again Steven took the time to explain the process and went out of his way to ensure everything went smoothly. Communication from time of choosing van right through to collection was excellent. Collection day came and Steven was on the ball again. Great company, great salesman. Thank you all so very much.

September 18, 2024
Unprompted review
Rated 5 out of 5 stars

Steve made our experience really…

Steve made our experience really straightforward and very easy, the service was great from start to finish and everything he said was presented to us when we collected our motorhome. The only comment was maybe a small gift of something to help us with our camping experience would have been nice. Otherwise great company.

September 9, 2024
Unprompted review
Rated 5 out of 5 stars

Simples

Steven at Webbs made what for us was a major purchase a straight forward process. From the viewing, part exchange and handover we were given time, information and support that made the experience enjoyable rather than daunting.

August 10, 2024
Unprompted review
Rated 5 out of 5 stars

A thoroughly pleasant experience

A thoroughly pleasant experience, the staff were very friendly & helpful, all questions I had were promptly dealt with, all jobs that were asked for were done. Thank you Steven Archer and Webbs.

August 6, 2024
Unprompted review

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