Webbs Motor Caravans Reviews 

85
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated sales team for being exceptionally helpful, knowledgeable, and maintaining a completely relaxed environment without ever applying pressure to purchase. People also deeply appreciate the spotless condition of the motorhomes upon arrival, alongside a seamless, transparent, and wonderfully well-organized handover process from start to finish. However, a few people mentioned experiencing minor equipment hiccups or needing quick accessory adjustments shortly after taking their new vehicles away. Fortunately, the responsive service department stepped in to resolve these small hurdles promptly, ensuring that visitors felt completely looked after throughout.

What people talk about most

Staff

Customers report deeply satisfying experiences with staff, highlighting helpful, friendly, and professional... See more

Service

Users describe positive interactions with service, highlighting smooth transactions and excellent... See more

Website

Customers consistently note positive experiences with website browsing, noting that motorhomes were available... See more

Product

Clients share positive opinions on product quality and selection, noting that motorhomes are meticulously... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb, professional company. We visited Webbs to look at all the various designs of Motorhome, Steven showed us around and explained in layman’s terms what you got for the money. This was our fi... See more

Rated 5 out of 5 stars

Our purchase was very straightforward. We really appreciated that we were not hassled to buy anything; the sales team let us know that they were around if we had any questions, but gave us all the tim... See more

Rated 5 out of 5 stars

We have just bought our first motorhome from Webbs and I can safely say it was a great experience. We were left to look at the vehicles ourselves without any pressure sales approach which was perfect.... See more

Rated 5 out of 5 stars

This was our first motorhome purchase . Steve our sales advisor was very informative without pressure selling . We were allowed plenty of time to view the motorhome , we had arranged to see. He po... See more


Company details

Written by the company

With over 30 years’ experience, Webbs is one of the South’s largest and most trusted dealers of high-quality motorhomes, caravans and van conversions. We also buy pre-owed Motorhomes and offer national collection.


Contact info

4.9

Excellent

TrustScore 5 out of 5

85 reviews

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4.9

All reviews

(85)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent experience purchasing used motorhome.

We purchased a used motorhome from Webbs, the sales team and other staff we met were very friendly and helpful during the process .
The videos they produced of the van were very helpful for giving an overview of the various functions and equipment locations.
The motorhome was fully prepared and delivered on time in excellent condition. Would highly recommend Webbs.

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service resulting in purchase of our first Motorhome.

We were originally recommended Webbs from a friend and they did not disappoint!!

We visited their Reading showroom which had plenty of stock (both new and used Motorhomes and Campers). On our visit we were left to view all stock without feeling pressurised by our sales person (Steven Archer).

We found the Motorhome of our dreams and decided to purchase. Steven handled the entire process with professionalism and a great level of service. He is very knowledgeable and efficient, just what you need from a sales person.

Since collecting our Motorhome we have had a minor issue within the shower area, Webbs have dealt with this in an exceptional manner and we could not ask for more.

Overall the service from start to finish has been incredible and would definitely recommend.

Thank you Steven and all the Webbs team!

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Webbs were professional from start to…

Webbs were professional from start to finish Guy came and and looked at our old van and gave me a very fair price Steven made the whole process so easy nothing was to much trouble we are really pleased with our auto explore rl top quality highly recommend webbs

June 7, 2024
Unprompted review
Rated 5 out of 5 stars

Webbs well recommended

Webbs have proven to be an easy company to deal with from start to finish, and there was no pressure throughout the process from our first enquiry, valuation for our PX, viewing and the purchase of the replacement motorhome. All questions we had were explained at the time or in reply to any calls and emails, we will recommend them to anyone, and should we look for a motorhome in the future we would be checking out their website first. Thanks for the assistance, Steven you were a great help.

May 13, 2024
Unprompted review
Rated 5 out of 5 stars

Part exchanged our campervan for a…

Part exchanged our campervan for a motorhome and the transaction went like clockwork. A user video was supplied for us to refer to explaining all the equipment on the new vehicle which is a very useful reference. A few issues that cropped up initially were sorted out very quickly and I must commend the team for a very pleasant transaction.
Special thanks to Steve and Danny.

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Webbs Motor Caravans runs its business very tidily to attract customers!

We were directed there by staff at Caravanning & Camping Club site in Hudsons Field today. Staff member, Steven served us. He was very helpful, friendly and courteous advising us on the range of accessories suitable for our motor home: food grade blue hose to fill up with water, a brilliant gas barbecue, connectors, stand etc etc. All were very competitively priced. He carried the heavy items into the motor home despite being quite busy with other customers! A credit to the Company! Enjoying our retirement in West Wales, we are new to Salisbury in Wiltshire touring. No hesitation recommending for all your camping needs!

May 4, 2024
Unprompted review
Rated 5 out of 5 stars

Just purchased our second motorhome…

Just purchased our second motorhome from Steven in Reading, service and advice was excellent. On both occasions they took our existing caravan / motorhome in part exchange and we feel we got a fair price. New van was prepared to a high standard and areas that needed attention were addressed without question.
Would have no hesitation in doing business with Steven in the future or in recommending Webbs.

April 17, 2024
Unprompted review
Rated 5 out of 5 stars

fantastic service

We received a fantastic service, with no pressure to buy. We spent a lot of time deliberating about our purchase and Steven was at hand answering all our questions. We’d definitely use Webbs again and recommend their services.

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service, as always from Webbs. We purchased the MH from them a good number of years ago and subsequently returned it to them, so they could sell it on our behalf. Fantastic service from all the team throughout. Webbs will always be our first choice for anything associated with Motorhomes.

April 6, 2024
Unprompted review
Rated 5 out of 5 stars

Great friendly dealership

Great friendly dealership. Found the van we wanted and Steven made the part exchange process very easy. Handover videos clear and concise. Extremely happy with our purchase.

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Purchasing a used Motorhome from Webbs in Reading

We Just bought a Swift Bolero motor home from Webbs in Reading.
When we went and had a look at what they in stock there was no pressure we were able to wander round at are own leisure and look all vehicles open so able to look without having to ask.
When we did decide we were interested in the Bolero we were dealt with by Steven Archer who was very helpful and professional from start to finish highly recommend

February 19, 2024
Unprompted review
Rated 5 out of 5 stars

First Motorhome 1st class after sales

We very recently purchased our first Motorhome from Webbs, the purchasing process was very good, we were given time but the sales man Steven was attentive when required,
On our first tip out we found a couple of issues, a loose knob on the oven, faulty awning light, faulty black out blind, these issues were mentioned on Monday and we had replacement parts delivered on Wednesday, first class service, we would recommend..

February 12, 2024
Unprompted review
Rated 4 out of 5 stars

Webbs motorhome purchase

We had many dealings with Webbs of Salisbury as we are caravan owners and they have treated us like family. So when we decided to buy a motorhome we started to watch the website at Reading. It's a bit of a trek from Salisbury but we have made a few visits over the last 18 month and been treated very well each time we visited trying to find the right one for us, finally we found it and the motorhome is sat on the drive. Stephen could not do enough for us, the experience was first class through out. The handover videos are a great idea as you can refer to them again and again, but could be a bit more indepth this was the only minor down side. We are extremely happy with our purchase so far

February 10, 2024
Unprompted review
Rated 5 out of 5 stars

Webb's makes dreams come true

We've been going to Webb's and checking their website for the last 2 years looking for "The One" , and on the 8th January I bought "The One" it's our first motorhome and she's amazing, the service has been amazing Steven has been an absolute saint putting up with all my stupid questions, along with Gregg and many others the whole team at Webb's are amazing welcoming and making just feel nothing you ask is too much, I can't fault any off them absolutely awesome company customer care amazing. A big big thank you to Webb's for making my dream come true, I can't praise you all enough.

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish.

From initial contact to delivery of our new camper van Steven and the team at Webbs gave a first class service. We were given plenty of time to look at and think about our new purchase and on the day we collected our new camper it was a simple and smooth handover. We are very pleased with our new purchase.

December 14, 2023
Unprompted review
Rated 5 out of 5 stars

Professional and easy

I wanted to sell my Motorhome and was not in a position to put up with time wasters and tyre kickers so decided to contact dealers to judge interest.
I contacted SMC ( this is where I originally bought from), West Country Motorhomes and Webbs. Neither SMC or West Country Motorhomes bothered to even respond - which shows what customer service levels they offer.
Webbs contacted me, I sent photos and details. They immediately came back with an agreeable price (subject to inspection) and arranged to visit the following day.
Inspection went well, money transferred and they left with the Motorhome.
A really good and professional transaction and I will absolutely use them before others in the future.

November 7, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely first class customer service…

Absolutely first class customer service / from my initial conversation with Guy to handing over my motorhome, was such a smooth, efficient service. Would totally recommend contacting Webb’s if you are thinking of selling or buying a motorhome as they are superb thank you

November 7, 2023
Unprompted review

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