Heino Cykler Reviews 459

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Kvalitets mærkevarer til en meget god pris. God overskuelig hjemmeside med få klik for at nå det der søges.

Company replied

Rated 5 out of 5 stars

Fast delivery without issues. I'd definitely buy stuff here again

Company replied

Rated 5 out of 5 stars

Quick delivery and great prices. Highly recommend them.

Company replied

Rated 5 out of 5 stars

Fast and accurate delivery, what else can I say :-)

Company replied

Company details

  1. Bicycle Store

Information provided by various external sources

Det er dig, der skal være vinder. Og hvornår er du det? Er det, når du mærker vinden i håret og roen i kroppen? Er det, når du kommer i bedre form, eller når du vinker til kollegaen i bilen, mens du overhaler ham indenom påvej til arbejde? Det er helt op til dig. Det vigtigste for os er, at det ikke er dit grej, der begrænser dine sejre. Vi hjælper dig med at komme først over din personlige målstreg! Vores mål er ikke at sælge dig hvilken som helst cykel, men derimod den cykel der passer til ruten i dit liv. For os er det ogsåde småsejre i hverdagen, der tæller. Vi vil være forrest i feltet, og vi vil have dig med. Du vil derfor mærke, at vores rådgivning har mere bund, mere kant, mere erfaring og mere ærlighed.


Contact info

5.0

Excellent

TrustScore 5 out of 5

459 reviews

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Rated 5 out of 5 stars

Quickly delivery and good service

May 3, 2017
Unprompted review
Heino Cykler logo

Reply from Heino Cykler

Hej Jesper.

Tak for din gode anmeldelse.

Det er vigtigt for os at kunne yde en god service og levere vores varer hurtigst muligt, jeg er derfor glad for at høre, at det er denne oplevelse du har haft.

Husk at vi sidder klar ved telefonen alle hverdage 9-16 til at besvare dine spørgsmål.

Venlig hilsen.

Mads - WeBike.dk

Rated 5 out of 5 stars

No problems

No problems

A nice deal with no problems at all,

May 3, 2017
Unprompted review
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Reply from Heino Cykler

Hej Ingrid.

Tak for din gode anmeldelse.

Jeg er glad for at høre, at du har haft en god oplevelse hos WeBike. Det er altid vigtigt for os at yde en god service, så håndtering og levering af din vare forløber problemfrit.

Husk at vi sidder klar ved telefonen 9-16 i alle hverdage til at besvare dine spørgsmål.

Venlig hilsen.

Mads - WeBike.dk

Rated 5 out of 5 stars

Excellent and fast shipping

Excellent and fast shipping, I buy there sometimes and always good responding and service, no problems

April 26, 2017
Unprompted review
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Reply from Heino Cykler

Dear Ole.

Thanks for your review.
I am glad to hear that our delivery and services suits your expectations. It's very important to us that our costumers have a good experience when they order from our online webshop. We are therefore always ready on the phone and E-mail.

I hope to see you on our online webshop in the future.

Kind regards.

Mads - WeBike.dk

Rated 5 out of 5 stars

Great service

Great service! The original product was sold out, then the crew gave me a call and asked if I would be satisfied with an alternative.
The shipment was VERY fast!
Super

April 23, 2017
Unprompted review
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Reply from Heino Cykler

Dear Sven.

I thank you for your review.
It's a great pleasure to hear that you're satisfied with the service we have provided. We are always ready with an alternative, if we can't deliver the product you're looking for. We know how important a quick delivery is and therefore we always strive for the shortest possible delivery time.

Please don't hesitate contacting us, if you have any questions for us.

Kind regards.

Mads - WeBike.dk

Rated 5 out of 5 stars

super service

March 29, 2017
Unprompted review
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Reply from Heino Cykler

Hej Ole,

Tak for din anmeldelse.

Vi bestræber os altid på at yde en god service og har du brug for hjælp til udstyr til din cykel i fremtiden skal du endelig bare sige til.

Vh

Jonas - WeBike.dk

Rated 4 out of 5 stars

Excellent

Delivery on time

March 25, 2017
Unprompted review
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Reply from Heino Cykler

Hej Martin,

Tak for din gode anmeldelse.

Vi bestræber os altid på at levere til tiden og arbejder lige nu på at kunne levere en lang række produkter endnu hurtigere.


Mvh

Jonas - WeBike.dk

Rated 5 out of 5 stars

Fast delivery. Faster than promissed.

:-) :-) :-) :-) :-) :-) :-) :-)

March 16, 2017
Unprompted review
Heino Cykler logo

Reply from Heino Cykler

Hej Jeppe,

Jeg tillader mig at svare på dansk.

Tak for din gode anmeldelse og jeg er glad for, at vi kunne levere hurtigere en lovet.
Vi arbejder pt. på at nedbringe leveringstiden på en lang række produkter, således du kan få dine varer endnu hurtigere.

Rigtig god weekend.

Venlig hilsen

Jonas - WeBike.dk

Rated 5 out of 5 stars

Easy and quick service

March 15, 2017
Unprompted review
Heino Cykler logo

Reply from Heino Cykler

Hej Lone,

Tak for din anmeldelse. Vi forsøger altid at være hurtige og leve op til vores leveringstider.

Jeg håber at se dig på werbike.dk igen i fremtiden. Husk at du altid kan kontakte os hvis du har spørgsmål eller brug for hjælp.

Venlig hilsen

Jonas - WeBike.dk

Rated 4 out of 5 stars

Right price, right products - but delivery time is sloooow!

Good Webshop and the logistic Works with no mistakes - but the delivery time is as informed very slow. The competitors - like "Cykelpartner" works much faster. So don't by if you need your products here and now, but if You can wait 5 - 6 days - it is perfect.

February 8, 2017
Unprompted review
Heino Cykler logo

Reply from Heino Cykler

Hej Claus

Tak for din anmeldelse. Jeg tillader mig, at svare på dansk, da jeg kan se, at du er dansktalende. Håber det er okay.
Jeg læser din anmeldelse som positiv og at vi har performet som forventet. Det er jeg glad for.
Som du selv gør opmærksom på, har vi adviseret dig en leveringstid på 5 hverdage. Det skyldes at du bestilte en vare som befinder sig i Holland og først skal hjem omkring vores lager i dk.
Vi arbejder med 10-12 forskellige lager for at kunne udbyde det størst mulige udvalg af varer. Omkring 80% af disse vare er på vores lokale lager i Aarhus og har 1 dags leverestid. Andre har alt imellem 2-5 dage. Dette fremgår altid på den enkelte vare og vi afsender altid ordre når alle varer er klar til afsendes.

Jeg skal dertil sige, at vi arbejder på højtryk for at få endnu flere varer med 1 dags levering og nedbringe resten til korte tid, da vi bestemt, ligesom dig, har dette som prioritet.

Du er altid velkommen til at give os input og jeg håber du vil handle hos os igen og at vi gang kan tilfredsstille dig med en vare med kort leveringstid.

Med venlig hilsen

Mikael - WeBike.dk

Rated 5 out of 5 stars

Super god service

February 7, 2017
Unprompted review
Heino Cykler logo

Reply from Heino Cykler

Hej Ivan

Tak for din anmeldelse.
Altid dejligt at hører at vi gør et tilfredstillende arbejde.

Ser frem til at hjælpe dig igen en anden gang

Mvh Mikael - WeBike.dk

Rated 5 out of 5 stars

Tak for hjælpen..,

Super service...

November 1, 2016
Unprompted review
Heino Cykler logo

Reply from Heino Cykler

Hej Gitte,

Tak for din fine anmeldelse og dine kommentarer.

Jeg er glad for, at du synes vores service har været som den skulle og hjælp er du altid velkommen til at få hos os.

Sig til, hvis vi kan hjælpe med noget i fremtiden også.

Mvh.
Dennis

Rated 5 out of 5 stars

Super good service- Brønshøj

We've tried many bikes and bought some at different shops these years and Webike Brønshøj offered the best service. Especially Klaus. He REALLY knows the brands and the bikes they carry (company's development every year, changes in the bike, their characteristics, differences in like geometry, sizing, material etc.) and more importantly he's very patient and willing to take the time to explain everything to customers, in contrary to some others that can't really offer any info about the bikes but just try to make the sale as fast as possible. After the purchase Klaus and his colleges even helped us with the tax refund, which I believe is not part of their job description, but they were as helpful and patient as before.

I recommend this shop 100%. The point of running a local bike shop is to offer the service/knowledge/help that can set them apart from a online store, and they, at Webike Brønshøj, get the point.

October 19, 2015
Unprompted review
Heino Cykler logo

Reply from Heino Cykler

Hi Yan

Thank you so much for all your kind words.
We hope your dad will have many good rides on his bike back home.

You and your family are most welcome at any time.

Best regards
Klaus
WeBike Brønshøj

Rated 5 out of 5 stars

Webike web butik, utrolig god service

Det kan kun anbefales at handle i webike web shop

September 1, 2015
Unprompted review
Heino Cykler logo

Reply from Heino Cykler

Hej Jan

Tak for din anmeldelse og din handel. Meget værdsat og vi ser frem til at servicere dig i fremtiden.

Ha en god dag

Mvh Mikael - WeBike.dk

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