Would highly recommend we buy tek to anyone…just sold an iPhone 13 that was smashed on the back but they still gave me what they offered before I sent the phone to them which was more than double what... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is the second time I’ve used this company and had a great experience both times, paid out exactly what was quoted without trying to knock it down. I’ve sent used phones to other companies that ma... See more
Company replied
Never heard of the company until I googled it & to be fair wasnt setting my expectations high. Ime pleased to say they went above & beyond. Package to send the phone was sent promptly, the postage was... See more
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Best price offered for my old iphone, despatched a free delivery box within one day, received and inspected the phone the next and paid the full quoted price the same day. Really can’t fault them and... See more
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Company details
Written by the company
-Top Prices Paid. -Free Trackable 24 hour postage. -Next Day Payments.
Contact info
Future House, Marshfield Bank, CW2 8UY, Crewe, United Kingdom
- 0330 223 2197
- info@webuytek.co.uk
- www.webuytek.co.uk
4.6
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great service with constant updates
Great service with constant updates, would definitely recommend.
May 15, 2026
Reply from We Buy Tek ™
Hello Arsh,
Thank you for your kind words! We’re delighted to hear you were happy with the service and appreciated the regular updates throughout the process. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to helping you again in the future.
WeBuyTek Team!
Absolutely amazing!!
Absolutely amazing!!
We Buy Tek was recommended to me by my daughter after I had a dreadful experience with another company offering way less than quoted price & trying to haggle. My daughter had such a smooth seamless process with We Buy Tek & I have received the same service. My iPhone arrived with them Friday & the price quoted on screen was the price paid which was automatically paid into my account the very same day! No haggling, no hassle just straight forward process.
I was recommended & now I have recommended to family too. Not worth shopping around or selling privately, sell to these guys who keep the process simple & are true to their word.
Thank you 😊
May 15, 2026
Reply from We Buy Tek ™
Hello Alison,
Thank you so much for this amazing review! We’re incredibly pleased to hear that both you and your daughter had such a smooth and seamless experience with us. Providing a straightforward, hassle-free service and paying the price originally quoted is exactly what we aim for, so it’s wonderful to know that stood out to you after your previous experience elsewhere.
We truly appreciate your recommendations to both your family and others — that means a great deal to us. Thank you again for your trust and support, and we’re always here if you need us in the future 😊
WeBuyTek Team!
Quick turnaround time
Quick turnaround time, no quibbles, payout on day of testing my device
May 15, 2026
Reply from We Buy Tek ™
Hello Stephen,
Thank you for your great feedback! We’re delighted to hear you were happy with the quick turnaround time and smooth process. It’s great to know everything went exactly as expected, with no hassle and same-day payment once your device was tested. We really appreciate your support and hope to help you again in the future!
WeBuyTek Team!
The process was fast and easy
The process was fast and easy. Much better than some other well known companies. Communication was fantastic and paid what was offered. Will definitely be using again.
May 15, 2026
Reply from We Buy Tek ™
Hello Helen,
Thank you for the fantastic review! We’re so pleased to hear that you found the process fast and easy, and that our communication and service stood out compared to other companies. It’s great to know everything went smoothly and that we delivered exactly what was promised. We really appreciate your support and look forward to helping you again in the future!
WeBuyTek Team!
Use alternative trade-in sites instead
I used WeBuyTek to trade in a broken iPhone 11 and initially received a quote of £67 under their faulty category. After sending the phone in, the offer was revised down to £30 due to “Digitizer, Glass Condition, Unable to refurbish LCD”.
What disappointed me was that the original quoted criteria already stated that cracked screens and heavy cosmetic wear were acceptable for faulty devices, so the revaluation felt inconsistent with the original assessment.
I also found the process frustrating because there didn’t appear to be any meaningful way to challenge or discuss the revised valuation. The only alternatives were to accept the reduced offer or pay a £10 fee to have the device returned.
Based on this experience, I would personally use other trade-in services in future, as I have found them to be fairer and more transparent when assessing devices against their quoted grading criteria.
May 15, 2026
Unprompted review
Reply from We Buy Tek ™
Hello John,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet expectations and understand your frustration regarding the revised valuation.
Our faulty device quotes are based on the information provided during the initial assessment, but occasionally devices may have additional faults identified during testing that can affect the final offer. That said, we always want our customers to feel the process is fair and transparent.
We’d really appreciate the opportunity to look into this further for you. Please contact our support team directly at info@webuytek.co.uk with your order details so we can review the assessment and discuss the outcome with you in more detail.
Thank you again for your feedback — it helps us continue improving our service.
WeBuyTek Team!
Phone sent in
Phone sent in. Testing completed rapidly and payment received instantly. Impressed! What an amazing service!
May 15, 2026
Unprompted review
Reply from We Buy Tek ™
Hello Nick,
Thank you for your fantastic feedback! We’re delighted to hear your phone was processed quickly and that payment was received instantly. It’s great to know you were impressed with the service — we really appreciate you taking the time to share your experience and hope to help again in the future!
WeBuyTek Team!
Terrible
Terrible - made up numerous reasons why they halved my valuation despite being honest with them at outset. Avoid!
May 15, 2026
Unprompted review
Reply from We Buy Tek ™
Hello Marisa,
We’re sorry to hear you felt disappointed by your experience. We always aim to provide fair and transparent valuations based on the information available and the inspection process. While we understand your frustration, valuations can sometimes change if additional factors are identified during assessment.
We appreciate all customer feedback and would welcome the opportunity to discuss your concerns further and review what happened in your case. Please feel free to contact us directly so we can look into this for you.
WeBuyTek Team!
Fabulous
Fabulous! Sent my phone at 4pm on Tuesday and just received full quoted payment at 8:50am on Thursday - Skeptical at first with such a good high trade in price but will be recommending to people👍🏻
May 14, 2026
Unprompted review
Reply from We Buy Tek ™
Hello Sophie,
Thank you so much for the amazing feedback! 😊 We’re really pleased everything went smoothly and that the payment arrived quickly for you. We know sending your phone off can feel a little daunting at first, so it means a lot to hear we exceeded expectations. Thanks again for your recommendation — we truly appreciate your support 👍🏻
WeBuyTek Team!
Quick payment and delivery of parcel…
Quick payment and delivery of parcel for sending phone off, can't complain.
May 13, 2026
Unprompted review
Reply from We Buy Tek ™
Hello Ben,
Thanks so much for your feedback! We’re pleased everything went through without any stress and that you felt looked after throughout the process.
Enjoy the rest of your week, and we’d be happy to help again anytime.
WeBuyTek Team!
Brilliant service highly recommend
Brilliant service. Pack for my phone was received within 2 days. Sent back. Notified when they had received and notified about payment. Received the full quoted price and was straight into my bank account. Highly recommend
May 11, 2026
Reply from We Buy Tek ™
Hello Laura,
Thanks so much for the amazing review! We love making the whole process smooth and hassle-free, so it’s brilliant to hear everything went exactly as it should. Enjoy your extra cash, and thanks again for taking the time to share your experience — recommendations like yours mean a lot to the team!
WeBuyTek Team!
Reply from We Buy Tek ™
Hello Ed,
Thanks for the great feedback! We believe selling your phone should be simple, transparent, and stress-free — so it’s fantastic to hear our team delivered on all three. Really appreciate the recommendation and hope to see you again next time you upgrade!
WeBuyTek Team!
Very quick and easy and a decision was…
Very quick and easy and a decision was made fast. Highly recommend.
May 11, 2026
Reply from We Buy Tek ™
Hello Tim,
Thank you for your kind words! We’re so pleased to hear the process was quick and easy for you, and that you received a fast decision. We really appreciate your recommendation and look forward to helping you again in the future.
WeBuyTek Team!
Do not use
Do not use, waste of time and money. Not honest and disorganised. Do not recommend
May 8, 2026
Unprompted review
Reply from We Buy Tek ™
Hello Mr Border,
We’re sorry to hear you’ve had a disappointing experience. This is certainly not the level of service we aim to provide.
Please contact our support team directly on info@webuytek.co.uk with your Trade ID so we can look into this properly and hopefully find a resolution for you.
WeBuyTek Team!
Fantastic customer service…
Fantastic customer service from Justyna to correct my error.
And they pay the price quoted unlike some other companies.
May 1, 2026
Reply from We Buy Tek ™
Thank you for your kind words! We’re so pleased Justyna was able to help ! :) We really appreciate your feedback and your trust in us!
WeBuyTek Team
fast and efficient highly recommend…
fast and efficient highly recommend payment was within seconds
May 7, 2026
Reply from We Buy Tek ™
Hello Shan,
Thank you so much for your kind review! We’re really pleased to hear you found the service fast and efficient, and that your payment arrived so quickly.
We truly appreciate the recommendation and hope to help you again in the future!
WeBuyTek Team!
Good customer service
I initially left a bad review due to a confusion over my quote, but I will say the customer service at webuytek is really good and human led. I had quick responses over email and my issue was resolved really quickly and reasonably. Thank you to the team.
I’d recommend the service. Just be aware to read all the guidelines before you assume you’ve picked the right price and your device meets all the criteria. If something seems wrong with your quote check in with customer service directly.
May 7, 2026
Unprompted review
Reply from We Buy Tek ™
Hello Anna,
Thank you for taking the time to update your review and share your experience. We really appreciate your understanding and are pleased we were able to resolve the issue quickly for you.
Our team always aims to provide clear, fair, and personal support, so it’s great to hear that this came across during your experience with us. We also appreciate your helpful advice to other customers regarding the grading guidelines and checking with our customer service team if anything seems unclear.
Thank you again for your recommendation and for giving us the opportunity to put things right. We hope to assist you again in the future.
WeBuyTek Team!
Reply from We Buy Tek ™
Really glad you had a great experience, and we’d happily help again anytime!
WeBuyTek Team!
Quick and easy to use
Quick and easy to use. Paid out straight away after device check. Did nt try to pay less than the quote unlike other companies I’ve used. Would recommend
May 1, 2026
Reply from We Buy Tek ™
Hello,
Thank you for the great review!
Quick, easy, and no sneaky price changes—that’s exactly how we think it should be. Your device passed its check, and boom… payment sent, no awkward “actually…” conversations 😄
Really glad you had a smooth experience (and noticed the difference!). Thanks for the recommendation—if you’ve got any more devices ready to cash in, we’ve got you covered!
WeBuyTek Team!
Extremely fast payment
Extremely fast payment, and great interaction with custom service. Recommended :)
May 1, 2026
Reply from We Buy Tek ™
Hello Andrew,
Thank you for the awesome review!
“Extremely fast payment” is music to our ears—and we’ll pass your kind words on to our customer service team (they’ll be smiling about this one 😄).
Really glad you had a great experience from start to finish. Thanks for the recommendation, and if you’ve got any more devices to send our way, we’ll be ready!
WeBuyTek Team!
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