We Buy Tek ™ Reviews 

8,019
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 348 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast payment process, noting that money is often transferred directly into bank accounts within twenty-four hours of device arrival. People also truly appreciate receiving the exact amount originally quoted online without any unexpected deductions, making the overall recycling experience remarkably smooth and straightforward. Some reviewers were not happy with revised valuations, mentioning that initial online quotes were reduced after the company physically inspected their devices. A few consumers felt pressured to accept these lower offers because returning the items could feel frustratingly complicated or potentially costly.

What people talk about most

Payment

Consumers find payment to be positive, highlighting fast transactions and full quoted amounts received.... See more

Price

Users describe positive interactions with price, noting they received the exact amount they were initially... See more

Service

People report positive experiences with service, highlighting exceptional efficiency and rapid payments. Many... See more

Product

Customers had ambiguous experiences with product trade-ins. Many consumers praise the best price offers,... See more

User experience

Clients share positive opinions on user_experience, highlighting a quick, simple, and organised process from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Would highly recommend we buy tek to anyone…just sold an iPhone 13 that was smashed on the back but they still gave me what they offered before I sent the phone to them which was more than double what... See more

Company replied

Rated 5 out of 5 stars

This is the second time I’ve used this company and had a great experience both times, paid out exactly what was quoted without trying to knock it down. I’ve sent used phones to other companies that ma... See more

Company replied

Rated 5 out of 5 stars

Never heard of the company until I googled it & to be fair wasnt setting my expectations high. Ime pleased to say they went above & beyond. Package to send the phone was sent promptly, the postage was... See more

Company replied

Rated 5 out of 5 stars

Best price offered for my old iphone, despatched a free delivery box within one day, received and inspected the phone the next and paid the full quoted price the same day. Really can’t fault them and... See more

Company replied


Company details

  1. Cell Phone Recycling and Unlocking Service

Written by the company

-Top Prices Paid. -Free Trackable 24 hour postage. -Next Day Payments.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(8,019)

326 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely fast payment

Extremely fast payment, and great interaction with custom service. Recommended :)

May 1, 2026
We Buy Tek ™ logo

Reply from We Buy Tek ™

Hello Andrew,

Thank you for the awesome review!

“Extremely fast payment” is music to our ears—and we’ll pass your kind words on to our customer service team (they’ll be smiling about this one 😄).

Really glad you had a great experience from start to finish. Thanks for the recommendation, and if you’ve got any more devices to send our way, we’ll be ready!


WeBuyTek Team!

Rated 5 out of 5 stars

Payment the same day that they received…

Payment the same day that they received my device. No haggling either, paid exactly what was agreed

May 1, 2026
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Reply from We Buy Tek ™

Hello John,

Thank you for the brilliant feedback!
Same-day payment and no haggling? That’s how we like to do things—no drama, no surprises, just exactly what was promised (and paid!).
We’re glad everything went smoothly and your device turned into cash without any fuss. If you’ve got another gadget ready for its next adventure, we’ll be here to roll out the red carpet again 😄

WeBuyTek Team!

Rated 5 out of 5 stars

They offered me the highest quote out…

They offered me the highest quote out of all companies. I sent the phone off in the prepaid packaging at 5pm on Thursday and had received confirmation by 3pm the next day I would be receiving the full price quoted with money paid before 5pm - amazing service!

May 1, 2026
Unprompted review
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Reply from We Buy Tek ™

Hello Tilly,

Thank you for the amazing review—we love this almost as much as we love fast turnarounds 😄

Highest quote *and* speedy payment? That’s the kind of combo we aim for every time. Sounds like your phone barely had time to miss you before the money landed!

Really glad everything went smoothly from start to finish. If you’ve got any more devices looking for a quick and profitable exit, you know where we are!

WeBuyTek Team

Rated 5 out of 5 stars

I never write reviews but 5*

I never write reviews but honestly, 5* all the way here. Quickest transaction ever (phone sent one day, money in the bank the next), great comms and paid what they said they would. Faultless, highly recommended.

April 29, 2026
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Reply from We Buy Tek ™

Hello Alastair,

Careful… writing your first review like this sets a dangerously high standard for all future ones 😄

Seriously though, we’re glad we could make it a 5★ debut! Fast, fair, and no funny business—that’s how we like to do things. Appreciate you taking the time (even if you “never do”).

WeBuyTek Team!

Rated 5 out of 5 stars

Great paid out exactly what they said

Great paid out exactly what they said - no quibbling or changing. Highly recommended.

April 29, 2026
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Reply from We Buy Tek ™

Hello Greigs,

We love sticking to our promise. 😉 No quibbling, no last-minute surprises, just straight-up fair deals. Glad it hit the mark, and really appreciate the recommendation!

WeBuyTek Team!

Rated 5 out of 5 stars

Simple instructions for sending my…

Simple instructions for sending my phone, scanned QR code at post office. And money received the following day.

April 28, 2026
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Reply from We Buy Tek ™

Thanks for sharing your experience! We’re glad the process was simple to follow and that the QR code made sending your phone easy.

Great to hear your payment arrived so quickly too—exactly the service we aim to provide. Appreciate you choosing us!

Rated 5 out of 5 stars

Perfect service from the beginning

Perfect service from the beginning, sent out a postal pack which came very quickly. Posted my phone and arrived the next day in the queue to be checked, checked and payment same day! Exact same price as quoted too, will definitely use webuytek again!

April 28, 2026
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Reply from We Buy Tek ™

Thank you for the great feedback! We’re really pleased to hear everything matched your expectations—from the quote to the speed of payment.

It’s especially good to know our guidance on phone categories made things clear and straightforward for you. We appreciate you choosing us!

WeBuyTek

Rated 5 out of 5 stars

Excellent service

Excellent service, paid as per quote, extremely quick payment. Clear guidance on phone categories for payment

April 28, 2026
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Reply from We Buy Tek ™

Thank you for the great feedback! We’re really pleased to hear everything matched your expectations—from the quote to the speed of payment.

It’s especially good to know our guidance on phone categories made things clear and straightforward for you. We appreciate you choosing us!
WeBuyTek

Rated 5 out of 5 stars

Easy peasy and so fast with top prices…

Easy peasy and so fast with top prices paid.
I will use this company again as my go to place

April 28, 2026
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Reply from We Buy Tek ™

Easy peasy and so fast—just how we like it! ⚡
We’re really pleased you were happy with the price and the speed of everything.

Thanks for choosing us, and we’ll be ready whenever you need us again!
WeBuyTek

Rated 5 out of 5 stars

Very fast and helpful

I sent my phone off on the Friday afternoon and have had the money through on the Tuesday afternoon. No issues money was sent very quickly. Very helpful

April 28, 2026
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Reply from We Buy Tek ™

Thanks so much for your feedback! We’re really glad to hear everything went smoothly and that your payment reached you quickly. It’s great to know you found the process easy and our team helpful—exactly what we aim for. We appreciate you taking the time to share your experience!
WeBuyTek Team

Rated 5 out of 5 stars

I can’t rate this company highly…

I can’t rate this company highly enough.

After searching through loads of phone selling companies to sell my old cracked phone. After reading the reviews on trust pilot for other companies it appears they give a lot lower than the agreed quote. However this company quoted me the exact amount I received which I was super happy with.

Really easy to sign up and they sent the package which I send my phone in really quickly with post office label with it. I received an email a few days later and received the money in my bank account the same day.

Will be recommending this company to everyone.

April 27, 2026
Unprompted review
We Buy Tek ™ logo

Reply from We Buy Tek ™

Hello,

Thank you so much for such an amazing review—we really appreciate you taking the time to share your experience!

We know how frustrating it can be seeing quotes drop elsewhere, so we’re especially glad (and a little proud!) that we delivered exactly what we promised. No last-minute surprises—just the price you were expecting and a smooth process from start to finish.

Great to hear everything went quickly too, from the postage pack to same-day payment—that’s exactly how it should be. And recommending us to others? That’s the highest compliment we could ask for.

Thanks again, and we’ll be here whenever your next phone is ready for a new home! 📱

WeBuyTek Team!

Rated 5 out of 5 stars

So happy with the service

So happy with the service. Payment same day and got what i was quoted . Thanks you

April 27, 2026
Unprompted review
We Buy Tek ™ logo

Reply from We Buy Tek ™

Hello Leon,

Thanks so much for the kind words! 😊 We like to think we’re pretty good at sticking to our word—same price, same-day payment, no funny business (well… maybe just this reply).

Really glad you had a great experience, and we’d happily help again anytime!

WeBuyTek Team!

Rated 5 out of 5 stars

What an amazing experience

What an amazing experience, they quoted a price, received the phone and paid the money the same day, everything they said they would do. This was not the experience I had with another company who tried to drop the price by a significant amount of money.

April 27, 2026
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Reply from We Buy Tek ™

Hello Amanda,

Thank you so much for your kind words! We’re really pleased to hear that you had such a smooth and positive experience with us. Transparency and sticking to our quoted prices are incredibly important to us, so it’s great to know that came through.

We also appreciate you highlighting the difference compared to your previous experience—it means a lot that you chose us and trusted us with your phone. If you ever need our services again, we’d be more than happy to help!

WeBuyTek Team!

Rated 5 out of 5 stars

Great Experience

Great comms, quick assessment and paid the quoted price quickly. Great all round.

April 24, 2026
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Reply from We Buy Tek ™

Hello Mr. Gareth,

Thank you for the kind words! We’re really glad you had a smooth experience from start to finish. Clear communication and fair, prompt payment are exactly what we aim for, so it’s great to hear that came through.

We appreciate your support and hope to work with you again in the future!

WeBuyTek Team

Rated 5 out of 5 stars

Really quick process

Really quick process , applied online on Saturday. Freepost envelope and packaging arrived on Tuesday , sent Tuesday afternoon , they received the phone on Wednesday checked it and sent payment which was what they had quoted online by the end of the day .

April 22, 2026
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Reply from We Buy Tek ™

Hello Alan,

Thanks for sharing your experience! We’re really pleased to hear how smooth and fast the whole process was for you—from applying online to receiving payment the same day your phone was checked. It’s great to know everything arrived quickly and that you received the full quoted amount.

We appreciate your feedback and hope to help again in the future!

WeBuyTek Team

Rated 1 out of 5 stars

They promise a price for a broken…

They promise a price for a broken handset then mark down a working one because it has a beta OS and cracked back glass (which was in the criteria for the broken handset price) there is no raising a dispute in this either take it or leave it. They estimate a much higher price than they will ever offer due to the fact I had a working device and I put it in the broken category due to the damage on the back. The apple beta OS doesn’t change the value of the device either.

April 22, 2026
Unprompted review
We Buy Tek ™ logo

Reply from We Buy Tek ™

Hello Jason,

Thank you for your feedback—we’re sorry to hear you were disappointed with your experience.

We aim to provide accurate quotes based on the condition selected, and our testing process is there to ensure each device is assessed fairly against those criteria. Factors like software status (including beta versions) and overall condition can affect the final valuation, even if a device is submitted under a specific category.

We understand your frustration around the lack of a dispute option, and that’s something we’re actively reviewing as part of improving our service. If you haven’t already, please reach out to our support team so we can take a closer look at your case and explain the assessment in more detail.

We appreciate you taking the time to share this—your feedback helps us improve.

WeBuyTek Team

Rated 5 out of 5 stars

Amazing service, fast payment

Amazing service. Sent a phone with a faulty charging port, was quoted the best rate from all the others that I compared.

Posted Tuesday, arrived Wednesday, tested in the afternoon and paid within an hour of check complete. Got the full amount. Well worth using.

April 22, 2026
Unprompted review
We Buy Tek ™ logo

Reply from We Buy Tek ™

Hello Jonny,

Thank you for such a detailed and positive review! We're really glad to hear everything went smoothly—from posting your phone to receiving full payment so quickly. It’s great to know our pricing and turnaround stood out compared to others.

We appreciate your trust and hope to help you again in the future!

WeBuyTek Team

Rated 5 out of 5 stars

Amazing

Amazing
Super fast payment

April 22, 2026
Unprompted review
We Buy Tek ™ logo

Reply from We Buy Tek ™

Hello Olivia,

Thank you for the amazing feedback! We’re really glad you were happy with the speed of the payment—looking forward to working with you again 😊

WeBuyTek Team

Rated 5 out of 5 stars

Wow!

Wow! I have just received payment for an old mobile phone. From my initial request to payment I have been kept fully informed and updated with what is happening. The whole process took less than a week. Very impressed!! Will definitely recommend, for now I’m turning out cupboards to see what else I can send off.

April 20, 2026
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Reply from We Buy Tek ™

Hello Mrs Kim,

Wow—thank you for such an amazing review! We're delighted to hear you were kept informed every step of the way and that everything was completed so quickly. That’s exactly the experience we aim to deliver!

We really appreciate your recommendation, and we’ll be ready whenever you uncover more hidden gems in those cupboards 😊

WeBuyTek Team

Rated 5 out of 5 stars

We Buy Tek did exactly as they said…

We Buy Tek did exactly as they said they would and paid out full price. Great service. Great company.

April 20, 2026
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Reply from We Buy Tek ™

Hello Lawsie,

Thank you for the fantastic feedback! We're really glad everything went smoothly and that you were happy with the service and payout. It means a lot to us—hope to work with you again in the future!

WeBuyTek Team

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