Would highly recommend we buy tek to anyone…just sold an iPhone 13 that was smashed on the back but they still gave me what they offered before I sent the phone to them which was more than double what... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is the second time I’ve used this company and had a great experience both times, paid out exactly what was quoted without trying to knock it down. I’ve sent used phones to other companies that ma... See more
Company replied
Never heard of the company until I googled it & to be fair wasnt setting my expectations high. Ime pleased to say they went above & beyond. Package to send the phone was sent promptly, the postage was... See more
Company replied
Best price offered for my old iphone, despatched a free delivery box within one day, received and inspected the phone the next and paid the full quoted price the same day. Really can’t fault them and... See more
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Company details
Written by the company
-Top Prices Paid. -Free Trackable 24 hour postage. -Next Day Payments.
Contact info
Future House, Marshfield Bank, CW2 8UY, Crewe, United Kingdom
- 0330 223 2197
- info@webuytek.co.uk
- www.webuytek.co.uk
4.6
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend!
Highly recommend!
Very easy process… packaging received next day to ensure a quick turnaround. Really pleased with the initial value and payment was received promptly.
April 10, 2026
Reply from We Buy Tek ™
Hello Mrs P,
Thank you so much for your kind review! We're really glad to hear you found the process easy and efficient. It’s great to know the quick delivery, valuation, and prompt payment met your expectations.
We truly appreciate your recommendation and hope to work with you again in the future!
WeBuyTek Team
Quick service
Quick service, money in bank same day as they quoted, no offers just the amount they said.
April 16, 2026
Reply from We Buy Tek ™
Thank you for your feedback! We're glad to hear you had a smooth experience with quick service and same-day payment exactly as quoted. We aim to keep things straightforward and reliable, so it’s great to know that came through. We appreciate you choosing us!
WeBuyTek Team
Would highly recommend we buy tek to…
Would highly recommend we buy tek to anyone…just sold an iPhone 13 that was smashed on the back but they still gave me what they offered before I sent the phone to them which was more than double what any other company was offering! Will definitely be using them again in the future plus everything was so quick and easy and money was in the bank within an hour off them emailing me to say testing was complete! Thanks again We Buy Tek
April 16, 2026
Unprompted review
Reply from We Buy Tek ™
Thank you so much for your amazing review! We’re really glad we could offer you a great price for your iPhone 13, even with the damage, and that everything went smoothly from start to finish.
It’s great to hear the process was quick and easy and that payment reached you so fast — that’s exactly the experience we aim to provide. We really appreciate your recommendation and look forward to helping you again in the future.
Thanks again for choosing We Buy Tek! 😊
Quick and easy
Quick and easy
They send out a pack free of charge. Offered a lower price than initially given but it was fair, given the phone was completely on its last legs. Got the money same day.
April 14, 2026
Unprompted review
Reply from We Buy Tek ™
Hi, Thanks so much for the kind words! We're thrilled to hear you had a great experience with us—it really means a lot. If there's anything we can help with in the future, you know where to find us. 😊 – The WeBuyTek Team
Avoid. Misleading
I used their valuation tool and selected the lowest condition (“faulty”) just to be safe, even though the phone worked perfectly, and had scratches that did not affect screen viewing. They offered £250 online, but after receiving it, dropped it to £150. Misleading—avoid.
April 14, 2026
Unprompted review
Reply from We Buy Tek ™
Hi,
Thank you for your review and sorry to hear that things didn’t go as expected. We completely understand how annoying it can be when your phone is valued lower than anticipated.
Our technicians follow a strict testing process based on our condition guidelines, and any faults—whether cosmetic or functional—can impact the final offer.
We’d love the chance to make this right, so please feel free to get in touch.
– WeBuyTek Support
Waste of my time
Waste of my time. I accepted a quote for a broken (worst option available) iPhone 11, only for them to try and knock me down because it was broken when they assessed it.
April 13, 2026
Unprompted review
Reply from We Buy Tek ™
Hi, Thanks for leaving a review. We appreciate all feedback, and we're pleased to have been able to assist you. If there’s anything we can do to make your next experience even smoother, we’re always happy to help. Feel free to reach out to us at info@webuytek.co.uk if you have any questions. – The WeBuyTek Team
Reported problems that didn't exist but was trapped by return costs
Phone was in great cosmetic condition but had low battery of 61%. I selected the faulty condition to cover for this. I sent the phone in the We Tek supplied packaging. On checking the phone suddenly there were issues that just didn't exist such as cracked camera lens, LCD-Screen Discolouration which categorically are not true. Even if they were true, I selected faulty as the sales condition. Stupidly I forgot to take a picture of the phone before sending so can't dispute this and the cost to decline and return was £10, so I just had to accept the offer for £20 less for some issues that didn't exist when I sent the phone. I felt trapped, especially with the cost to return. Very disappointed and will not use them again. Don't trust them.
April 14, 2026
Unprompted review
Reply from We Buy Tek ™
Hi, Thank you for your review and sorry to hear that things didn’t go as expected. We completely understand how annoying it can be when your phone is valued lower than anticipated. Our technicians follow a strict testing process based on our condition guidelines, and any faults—whether cosmetic or functional—can impact the final offer. We always contact customers with the revised price before moving forward, and of course, you can decline and have the item returned. We’d love the chance to make this right, so please feel free to get in touch. – WeBuyTek Support
Fantastic service, highly recommended
Fantastic service. Greta price honoured and paid upon inspection. Unlike other buyers of phones there was no price chips after viewing the phone. Very pleased.
They sent me packaging to put phone in and I returned it on Thursday. Money in our account the next day lunch time. Outstanding and highly recommended
April 8, 2026
Reply from We Buy Tek ™
Thank you so much for your fantastic review!
We’re really pleased to hear that you had such a smooth and positive experience with us. Honouring our quoted price and providing a hassle-free process is something we take great pride in, so it’s great to know that stood out to you.
We’re also glad the packaging and quick payment made things easy from start to finish. Your recommendation means a lot to us!
Thanks again for choosing us 😊
WeBuyTek Team
Still haven’t heard back about my…
Still haven’t heard back about my device yet
April 10, 2026
Unprompted review
Reply from We Buy Tek ™
Hi
Could you please reach out to us via email to info@webuytek.co.uk we would be happy to resolve your query.
WeBuyTek Team
Excellent site
Excellent site! So officiant, and fast payment. The highest payment on the market too!! Really happy. I would highly recommend! 😃😊😊
March 27, 2026
Reply from We Buy Tek ™
Thank you for your fantastic feedback! We’re delighted to hear you found the process efficient and were happy with the payment. It’s great to know you’d recommend us—your support means a lot! 😃
WeBuyTek Team
Reply from We Buy Tek ™
Simple and to the point—just how we like it! 😊 We’re glad we could deliver on our promise and offer you a great price. Thanks for your feedback!
WeBuyTek
Original price considerably reduced
I was given an offer of £57 by We Buy Tek through a comparison website for a broken phone. My phone met the definition of a broken phone, and that was the most damaged that could be recorded. It was easy to return the phone. I then had an email offering £11.40 because the phone didn't switch on - only when I challenged did I then get an offer of £26 when they charged the phone. The amount I received was then £11.40 despite accepting the new offer on the link. I have complained and I am quite sure that they will redress this, but it isn't very good.
March 23, 2026
Unprompted review
Reply from We Buy Tek ™
Thank you for your feedback.
We’re sorry to hear about your experience and appreciate you bringing this to our attention. Based on your description, it’s understandable that the revised offers and final payment caused confusion and frustration—especially after you accepted a higher updated quote. This has been resolved straight away!
Your feedback is valuable in helping highlight where processes may need improvement.
WeBuyTek Team
Thank you again for sharing your experience.
Amazing!!
Amazing!!! Sold my iPhone 12 Pro Max within 24 hours of me posting it I had the full quoted payment in my account!!!
April 2, 2026
Reply from We Buy Tek ™
We're thrilled to hear your iPhone 12 Pro Max sold so quickly and that the full payment reached your account within 24 hours. That’s exactly the kind of fast, hassle-free experience we aim to deliver. Really appreciate you sharing your experience!
WeBuyTek
Fair play
Fair play, the quoted price for my faulty iPhone 13 Pro was really high and was worried they wouldn’t pay it. Nonetheless speedy payment in full I was really skeptical honestly!
April 2, 2026
Unprompted review
Reply from We Buy Tek ™
Thank you for your honest feedback! We completely understand the initial skepticism—especially when the quoted price seems high for a faulty device. We're really glad to hear the process was smooth and that you received the full payment quickly. Your trust means a lot to us, and we appreciate you giving us the chance to prove it!
WeBuyTek Team
Outstanding company
If I could give 100 stars I would. Sent item on Friday , received on Monday paid at 4.30pm Monday the price promised .
Far better price than any other company for my iPhone 16 pro max
Thank you so much wouldn’t hesitate to use you again
March 30, 2026
Unprompted review
Reply from We Buy Tek ™
Thank you so much for your amazing feedback! 😊 We’re absolutely delighted to hear everything went smoothly and that you were happy with both the speed and the price.We really appreciate your kind words and look forward to helping you again in the future!
WeBuyTek Team
Great service all done in three days…
Great service all done in three days ... and good price paid for the phone.
March 27, 2026
Reply from We Buy Tek ™
Thank you for your kind words! We're really pleased to hear you were happy with the service and that everything was completed so quickly. Getting you a great price for your phone is exactly what we aim for—hope to help you again in the future!
WeBuyTek
Fantastic company
Fantastic company - best trade in price even though I marked the phone as 'faulty', it worked perfectly but has deep scratches to the screen. Trade in pack received within 2 days, and payment received within 24 hours of phone being sent.
March 23, 2026
Unprompted review
Reply from We Buy Tek ™
Thank you for the fantastic feedback! We're really pleased you received a great trade-in price, even with the condition noted, and that everything—from the trade-in pack to payment—was handled so quickly. We truly appreciate your support and hope to help you again in the future!
WeBuyTek
Good service paid quick would recommend…
Good service paid quick would recommend using them will be using them again
March 27, 2026
Reply from We Buy Tek ™
Thank you for your kind feedback! We're glad to hear you were happy with the quick payment and overall service. We really appreciate your recommendation and look forward to helping you again in the future!
WeBuyTek
Brilliant service
Brilliant service! Sent my device yesterday and just been given the full quote! Would definitely use again!
March 27, 2026
Reply from We Buy Tek ™
Thank you for the fantastic feedback! We're delighted to hear how quickly everything moved and that you received the full quote so fast. It’s great to know you’d use us again—really appreciate your support!
WeBuyTek Team
Really great service
Really great service, quick and easy. Pay out was received same day as the phone was received and tested and good price given. Definitely would use We Buy Tek again.
March 27, 2026
Reply from We Buy Tek ™
Thank you for your great feedback! We're really pleased to hear you found the process quick and easy, and that your payment was received the same day your phone was tested. It’s fantastic to know you were happy with the price too. We truly appreciate your support and look forward to helping you again in the future!
WeBuyTek
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