WED4LESS OUTLETS Reviews 

My daughter and I visited the Burton store in September 2023. The staff were very nice there, but my daughter really liked one of the dresses that was on a mannequin and had to be ordered, not the dresses that were available to take away on the day. Lo and behold we were told that if we paid an extra £50 they would be able to get the dress into the store mid-December. My daughter's wedding was on 23 December so we thought this would be OK and booked the seamstress for that date. We never heard anything so mid-December my daughter started phoning them. No-one seemed to know where the dress was. One minute it was in the country, then it wasn't, then it had been sent to Newcastle, but they weren't sure if it was in Newcastle and they couldn't guarantee that it would ever get to us. Anyway the day was getting nearer so we went back to the shop and tried the dress on again that was on the mannequin. Unfortunately it had some pulls in the material so it was unsuitable. We ended up buying a dress that was the same style but 2 sizes too big. We took it to one of the seamstresses that Wed4Less had recommended and after having to go back again as she hadn't done everything she said she would, we eventually got the dress 2 days before the wedding.

Although Wed4Less refunded us some of the money and gave us a present (wow) the stress that this caused us before the wedding was ridiculous.

I would never recommend the shop in Burton to anyone who is looking for a wedding dress. It just isn't worth it.

I went to the West Bromwich store today and was seen by Kayla. Wow! I honestly have no words. I was so nervous being the bigger person that I could barely walk through the door, but Kayla encouraged me in and from that second she was nothing short of amazing! Kayla did everything she could to make me feel comfortable, even right down to letting me keep my clothes on! (A bit unorthodox I know, but they weren't coming off) .... I loved how she was honest with me but in such a gentle way and she beamed me up with LOADS of compliments and encouragement. I believe everything happens for a reason and I needed someone like Kayla today and she didn't let me down! She even held my hands at the end when I said yes to the dress! I never thought that my day would come let alone be that amazing and relaxed! I just want to say thank you Kayla for making my dreams come true and for making my day possible! You are a special lady and wed4less are lucky to have you! 💜💜

I turned up on Wednesday at 4pm to the Stockport branch, Google shows they shut at 5, as does their website. I was told it was too late for them to dress me but I could look around, there was no other brides in at all. I kept being told by the manager (Debbie) that they shut at half 4.

I decided to go back today (Saturday) and turned up at 3pm, I was advised again by Debbie they were too busy and couldn't guarantee being able to dress me as its their busiest day. She advised me to try a different day, I told her it was the second time that I had been there this week. I asked to book an appointment so I didn't keep getting turned away, she told me they don't work on appointments.

Debbie was incredibly rude on both occasions, she couldn't have given less of a crap, didn't suggest anything helpful in terms of best times to turn up.

I won't be going back, the service is non existent.

Brides to be, just go with the expectation that you won't get the treatment you deserve!

I visited Wed4Less West Bromwich today with my future daughter-in-law and my sister. We had a lovely experience with the staff being so friendly and helpful. The bride-to-be tried on 5 beautiful dresses and was able to FaceTime her mum in India so that she could be a part of the day. The assistant was so lovely too and helped to show her the dresses in great detail. Unfortunately, due to cultural differences, she didn’t end up saying yes to a dress. She said she felt like a princess in all of them but none felt quite right. She did find a fabulous tiara though and we bought that. She had previously tried on my wedding dress and loved it but we wanted her to be sure it was the right choice and so although she didn’t choose one on the day, it answered the question for her and we can’t thank the girls at Wed4Less enough for being so understanding and for making our time there so special.

I walked into Wed4less in Rotherham feeling so sick and nervous! First wedding shop we had been to. I honestly didn’t know what to expect, we was greeted by Beth who was so lovely, me and my friend got given 4 tags to hook on some dresses that I quite liked the style of. I was kind of expecting to have to find the dress myself but Beth was in and out of the changing rooms with different dresses for me, she listened to what I liked and disliked about each dress. Beth made me feel so comfortable and we chatted about all sorts. Eventually we came to a dress that I really liked but didn’t love, there was just something about it I didn’t like on the bottom and I didn’t know what. Beth & the manager Jayne knew the problem and decided on customising the dress by using part of another dress…and that was it! I said yes to the dress! One of the best experiences of my life and it’s all thanks to Wed4less in Rotherham, the drive from Hull was so worth it and I would recommend any bride to be to visit!

I want to show HUGE appreciation to Angie from Wed4less Newcastle. I actually told her that fairy godmothers exist and that she was mine!! I get married April this year and had really been struggling to find a dress I felt comfortable in as I have a large chest area. Having tried so many dresses on previously and not being able to say yes to the dress I was unable to order one and I put off trying dresses on because I felt so deflated thinking I’d never find the right dress. I was so anxious and I explained how I was feeling about my shape etc, from the start Angie reassured me she would look after me and find the dress for me. I was completely amazed because the very first dress she gave me to try on was the perfect dress for me she just knew instantly what was right for me. We still tried a few others on but we both knew the very first dress was for me. Considering she only had a limited selection because I had to get an off the peg dress she did it and I am still completely amazed and will never forget her or the amazing help she gave me. She made me feel very welcome and comfortable. She told me it was like that dress was actually made for me because it was a perfect fit and I felt that way myself! She was absolutely perfect in every single way and I want her to know how much I appreciate her help she has taken so much anxiety and worry away from me and made me super happy knowing I’ve got a beautiful dress that I love and actually feel comfortable in.

Most amazing consultants at Newcastle

I went for my wedding dress this weekend and I was terrified..I'm a big girl and also almost 43 so was sure I wouldn't suit anything or find anything, I was quite emotional when looking thru the hundreds of dresses thinking I'm going home empty handed here...

How wrong was I ??
Firstly Michela made me feel so at ease, hugged me sat me down and talked me through what I wanted and how she could help, she was amazing and made me realise I could do this. Then Julie gave me amazing encouragement while trying in dresses and made me feel like a million dollars..if it wasn't for these ladies I would never have found a dress..

But I said yes to the dress and I actually cried in it , I never felt more stunning in my life

Absolutely gutted now tho as I have my perfect dress I can't go and do it all again haha.

Can't wait til it's ready to collect now

Thank you so much for making my day unimaginable and my dreams come true Michela and Julie xxx

4/2/24 Got there for when opened on a Sunday was shocked that there was already people waiting. Was enlisted with Nicky to help find a prom dress for our granddaughter. She was so helpful and knew what she was doing even thou she said it's her 4th day. Stunning dresses to choose from and so many colours. She tried on 5 dresses altogether one was in green but she had set her heart on red and this could be done. Beautiful dresses was ordered with no hassle. Well done Nicky for your time and helpfulness.

From walking in to coming out on all 3 visits i had here i was made to feel special! The ladies that work at this store are wonderful i walked in not knowing what i wanted and ended up with the most beautiful princess dress thanks to the wonderful rachel beth and jayne that never once got annoyed or frustrated with me when i must have had what felt like a million dresses on 😂 highly recommend this store

Been here today for a wedding dress, the ladies there were very welcoming and helpful. I picked 4 dresses to try on and the first one I tryed I fell in love with (its so true that the dress picks you)
I would highly recommend here to get a dress. Thank you

So I went to the Stockport store on 27th December a little apprehensive because as a bigger bride it is sometimes more difficult to get the dress that you want. I was looked after by Sam & Debbie who I can honestly say were amazing as were the rest of her colleagues. I felt at ease straight away and although I went in with an idea of what I wanted I also had an open mind. Needless to say I got a totally different dress than I imagined with no worries on any of them fitting me. I was even shocked that I need to do no alterations and that I even needed 2 sizes less which truly amazed me. I came out feeling amazing that i had a beautiful dress and the knowledge of the team and helping me decide truly made the experience one of the best. I would say to any bigger ladies please visit this store you will get the best treatment and an amazing dress at a great price x

If I could give 6 stars I would.
We were greeted straightaway with a warm and welcoming manner by Jayne & Beth. We were given x4 pegs to go round and pick some dresses. Jayne saw to us and was wonderful. She was kind, reassuring & nothing was too much for her. She had brilliant knowledge of the dresses. It was a relaxed atmosphere, and as MOH I felt really involved which was nice. Couldn’t thank these ladies enough, and we will definitely be recommending these lovely lot to other future brides.

My experience at burton upon Trent here was super. So so held and family. I went for a dress that I need for Jan 2024 we went to look in October and found a dress there was two the same and with the super customer service they found away that I could take away with me on the same day. Very very helpful If anyone ask where should they go for a dress I will recommend this place

I turned up last Friday during opening hours. I pressed the buzzer 3 times and then called the store all with no response. I went onto yell who confirmed they should be open and used the yell assistant to speak to them which they ignored. I then asked on their Facebook page what had happened and they removed my comment.
I drove over an hour and used £15 of petrol to be entirely disappointed. I wouldn’t even mind so much if someone had responded and apologised because of whatever emergency had arised but I feel like they’d rather deny anything happened and prevent me from telling anyone else that this could happen to them.

I recently visited the Burton on Trent store and had a wonderful experience. I was greeted right away, and everything explained. I.e. how it would work, your given tokens to go through and earmark a few dresses you like the style of to try on first and then the staff assist you from there. It was great! Katie was a massive help, and after discussing what i was looking for she picked out the dress i said YES to.
I couldn't recommend the store and team enough, they were so helpful. Thank you.

Honestly amazing! Was so happy with how everything went. I was very overwhelmed to begin with but after talking my ideas through with Lindsey she knew instantly what dresses I needed to try on. After trying on the 2nd dress we knew it was the one. Lindley let me try on a few more dresses just to be sure but we both just knew the 2nd dress was the one. From start to finish it was just such a warm and friendly atmosphere and the dress was simply perfect.

Said yes to the dress at Rotherham store along with all my bridesmaids. Nothing was to hard for these ladies and so so nice. Had a great time so helpful. Laura who helped was brilliant.

Went to the West Bromwich store today. The weather was awful and we traveled from Gloucestershire so we’re caught up with traffic. We arrived and waited 50 minutes ontop of a near two hour journey. My bridesmaid at this point was desperate for the loo. I asked if she could quickly use the toilet. To which we were told there were no public facilities. I did mention we had already waited 50 minutes but we were offered a ticket to leave the store so we wouldn’t lose our place in tge que. I as the bride needed to go before trying on dresses but a quick trip to asda and a follow on wait didn’t appeal. So I would say make sure you go to the loo before starting to que. A wasted 4 hour round trip for us and a loss I’d a wedding dress plus two bridesmaid dresses for them. P.s. they had a staff toilet

Visited the Stockport location today and cannot speak highly enough of the staff who were so friendly, welcoming and made you feel at ease whilst looking for my dress. Carole in particular was fantastic. The dresses were high quality but not a big price tag like some other boutiques. Very happy with the dress I purchased today.

We recently visited the Newcastle branch and was allocated a lady called Machaela. This lady went above and beyond to make us feel welcome and find my grandaughter the perfect dress.Nothing was a trouble to this lady she is an absolute asset to your store so much so that we delivered some chocolates and flowers for her for making our experience special .This lady deserves all the praise you can give the service she gave us is hard to find. Thankyou. Kim Davidson