Wehustle Reviews 

130
•
TrustScore 3 out of 5

2.8

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Rated 5 out of 5 stars

Incredibly fast and kind service! One of the employees took the time out to help me find something and I appreciate the kind gesture. Definitely will buy there in the future!

Rated 4 out of 5 stars

I've ordered twice from hustle, goods received days within days of purchase and items as described. I wanted to ask something about the product before purchase and they replied quite promptly. I will... See more

Rated 1 out of 5 stars

Order turns up late, terrible quality items, seemingly knock-offs. The t-shirts are clearly printed on generic garments, just like the ones you get when you print your own t-shirt online. They... See more

Rated 1 out of 5 stars

When I ordered my hoodie ( xxl) it said it would be delivered in 3-5days. After exchanging multiple emails with Natasha ( customer service) I finally received my hoodie after 5weeks only realising the... See more


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2.8

Average

TrustScore 3 out of 5

130 reviews

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2.8

All reviews

(130)

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Rated 5 out of 5 stars

Top customer service

Top customer service!
I live in Belgium and had some trouble with the delivery of my parcel. But Natasha from the customer service stayed very friendly and helped me out. Thank you, Natasha, for your help!

April 18, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I live overseas, and my initial order seem to have gotten lost in the mail. I contacted customer service, and they sent me the same item, which I received within a week.

April 10, 2018
Unprompted review
Rated 1 out of 5 stars

Messyyyy

never dealt with such a messy company!!! Ordered over two weeks ago (nearly three) and my order has only just arrived. No dispatch notice- no tracking number. They told me this morning it is so late due to the snow? (which we have been experiencing since for a few days at the time of writing) girl it wasn’t snowing two weeks ago!! Plus when I finally bothered them enough to get a tracking number- the Hermes page said ‘we are waiting to receive your order’ so they clearly didn’t send it out until I started calling up. Caught in a lie!! First time I emailed it took them over a week to respond- until I started getting more pushy. I’ve ordered real merch from America that has turned up quicker than this! They need new management! If you want to order it’s at your own risk- I really don’t think I would have received my order if I didn’t push for it.

February 28, 2018
Unprompted review
Wehustle logo

Reply from Wehustle

Hello Nathalie,
You ordered on 12th February, paid for a standard delivery and the parcel was sent a couple of days after. You contacted us on MONDAY 26th February, stating you didn't receive it We have to take your word for it, so we sent another one tracked yesterday. If this was a regular occurance, how is it we know your account?

Rated 5 out of 5 stars

Delivery

I ordered a hoodie from their site and i accidently forgot to enter my house number. I send an email to the customer service and i got a quick reply saying that they would help me and send a new one (wich only took 2 days even tho it was International shipping). The customer service was very polite and i am very happy with my hoodie now.

February 7, 2018
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, very nice communication. To be honest, I can`t understand all these reviews.

Bought twice at Wehustle, always perfect service, no problems, customer service ( natasha) always very polite and looking for a perfect solution!

January 15, 2018
Unprompted review
Rated 5 out of 5 stars

Awesome customer service

Ordered a sweatshirt for Christmas and although it didn’t make it under the tree; it certainly did arrive and is awesome. It left UK December 5th!!!!
Upon contact to the company rep (Natasha) I received only positive and immediate communication. They were willing to refund my purchase and then Canada Post delivered! Date sent was as per my initial order! Canada Post was soooooo slow!
I will order from this company again due to their efforts to resolve my angst.

January 15, 2018
Unprompted review
Rated 1 out of 5 stars

I honestly thought that they deserved a …

I honestly thought that they deserved a chance after the 50/50 reviews I had seen based on the clothing app. I ve talked to "Natasha" twice to inquire about my item ( the ironic thing is this is not uncommon for most people who have left a review). I asked for evidence of a tracking number to which I was given a PayPal transaction from her company to British Royal Mail .... the funny thing was the tracking number lead to no avail . She assured me it was lost in the mail and would arrive shortly (again not uncommon) and then afterwards after inquiring weekly no package has arrived ... the matter is now in the hands of visa merchant services ....BUYER BEWARE

October 23, 2017
Unprompted review
Rated 5 out of 5 stars

I order my product came very quickly

I order my product came very quickly, unfortunately it fitted a little small so I sent back for exchange for a bigger size and within the same week of the original order I had my bigger product, quick great service

April 8, 2017
Unprompted review
Rated 5 out of 5 stars

Amazing

I only had a good experience with this company. Quick responding and answered all my questions and send me a tracking code that works.

March 21, 2017
Unprompted review
Rated 1 out of 5 stars

Recieved wrong item, no response from customer service.

I ordered a beanie cap, which was described & pictured to be black & orange. I then waited almost 3 weeks for it to arrive, although it was specified that it would take a maximum of 7-10 days.
When the cap finally did arrive it was black & white and made of inferior fabric not as the original beanie, which i btw have owned before.
I then wrote a calm email to them regarding the beanie cap, but i never did recieve an answer, that is now a month ago.
All this leads me to believe that this might in fact be fake products, which might be the reason for their reluctance to talk or co-operate.

Kasper

February 19, 2017
Unprompted review
Rated 5 out of 5 stars

great and fast service!

I placed my order on Feb 6th. I'm from New York and i received my order Feb 15th. How amazing is that, coming from the UK. Plus the shirt i ordered was exactly what they advertised on their site. I'm very happy with my order, will definitely order again.

February 17, 2017
Unprompted review

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