Welovestreet Reviews 

279
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, most reviewers were let down by their experience overall. Many customers found products, particularly shirts, did not match advertised descriptions, often lacking promised stretch and arriving with poor quality fabric. Reviewers frequently reported significant sizing issues, with items being too small or incorrectly sized compared to provided charts. Additionally, people experienced extremely long delivery times, with some orders taking months to arrive or never being received. Customers consistently reported poor or non-existent customer service, with emails often going unanswered and support being unhelpful in resolving issues. Many people also found the return policy frustrating, as the company often refused refunds, insisted on exchanges, or required customers to pay for return shipping.

What people talk about most

Product

Customers consistently note negative experiences with product quality, often receiving items that are cheap,... See more

Quality

Reviewers highlight negative aspects of quality, with many feeling misled due to items being cheap, baggy,... See more

Order

Customers had negative experiences with order, citing significant delays, with some orders taking two to four... See more

Return policy

People report negative experiences with the return policy, with many stating that the company does not accept... See more

Customer service

Clients share negative opinions on customer service, with many reviewers describing it as unhelpful, slow to... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Total Scam business avoid like the plague. Would give a ZERO if possible. Products differ in price and the do not accept returns and will not refund. In total breach of Consumer Rights and Consume... See more

Rated 1 out of 5 stars

Shirts nothing like advertised. Not stretchy at all, sleeves not long enough, and shipping was awful. Don’t buy, this is another one of those internet scams, makes you long for box stores where you ca... See more

Rated 1 out of 5 stars

I ordered 5 large stretchy shirts as seen in there advertising they looked good. Ut when they eventually arrived there were nothing like what i had seen in there Web page .these shirts they sent was... See more

Rated 1 out of 5 stars

After finally getting my order, with very poor customer service in-between, I was not surprised to find it was all the wrong size, given the other reviews I had read since. My biggest regret w... See more


Company details

  1. Clothing Store

Written by the company

Premium streetwear brand that gives you the possibility to stand out from the crowd and to express yourselves without breaking your wallet.


Contact info

1.1

Bad

TrustScore 1 out of 5

279 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(279)

65 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible

They sent me a large when I ordered a medium then tried to blame me for their misdoing. Then when I stated that the clothes were way to big to be the size that the website claimed for them to be, they dragged their feet on my refund as well as getting back to me. Terrible customer service literally and terrible service waited 3 weeks for NOTHING!!!

November 15, 2021
Unprompted review
Rated 5 out of 5 stars

Had problems with the shipping company…

Had problems with the shipping company and a WLS customer support employee, Violet Cruz, went above and beyond to help sort it out. Now, instead of losing both my package and the money I paid for it, I can expect it to arrive (properly this time) on my doorstep with no further problems from the shipping company.

November 5, 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Hello,

I recently placed an order with WeLoveStreet that was unfortunately not able to arrive in time for an event I was attending due to a shipping issue outside of the company’s control. Hindsight, I probably should have ordered earlier than I did given general shipping delays that most companies are experiencing worldwide. The items ended up arriving only a day past the event since they did expedite shipping on my behalf.

The reason for my five star rating is due to the exceptional customer service response that I received within less than a day when inquiring about my order. The company gave me a full refund for my order, minus the small shipping cost, and allowed me to keep the items I ordered once they arrived. This means the most to me and shows the company’s attentiveness and focus on providing exceptional customer service. I also rarely write customer reviews even in the best of circumstances but this particular situation stood out to me above the rest of the experiences I’ve had in the past with online ordering.

I will absolutely be placing future orders with WeLoveStreet.

October 20, 2021
Unprompted review
Rated 5 out of 5 stars

I ordered a Hoodie two weeks ago but i…

I ordered a Hoodie two weeks ago but i received another one, after i contact them, they immediately helped me out finding a solution, a really great service always available and very friendly company. Shot-out to Violet Cruz which was immediately available for sorting a solution. I will certainly in the future order new stuffs for me.

September 2, 2021
Unprompted review
Rated 5 out of 5 stars

Great customer care & service

Honestly such great customer care & service. I've ordered high quality products from here twice and I will again. Although my last order involved a warehouse slip-up, WeLoveStreet were more than happy to compensate me, in just three days too! Shout-out to Violet Cruz, a great customer care representative!

August 27, 2021
Unprompted review
Rated 5 out of 5 stars

So happy with my purchase!

I purchased an adorable sweatshirt for my daughter, the one with the teddy bear sleeve. When it arrived we couldn't be happier! The quality was fantastic and the sizing accurate. The styles and products are so unique here, just like my daughter! We've already been searching this website for our next clothing pieces for school in September. I highly recommend!

July 13, 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, great feedback and quick to respond to my emails. Will work with you if there’s an issue with mailing service or wrong delivery address. Would buy from them again and plan on it.

June 18, 2021
Unprompted review
Rated 5 out of 5 stars

Great company with excellent…

Great company with excellent communication, I have used WLS 3 times now every time they have excelled at their job. Add to this the professional packaging and the fast dispatch/delivery times and it amounts to a company that really cares about their customer base. the clothes themselves are very good quality not some sweatshop knockoff if i could give more stars i would. Love them
John

June 17, 2021
Unprompted review
Rated 5 out of 5 stars

Street wear is lit..ignore bad reviews.

Ignore bad reviews!! This is a great company that does a very specific style of streetwear, these clothes are hard to find! WeLoveStreet are lit..!! Quality is top rack, I’m in love with there clobber. Customer service is bang on! The lovely Violet Cruz is sure to look after you. ❤️❤️❤️❤️❤️❤️❤️❤️

April 27, 2021
Unprompted review
Rated 5 out of 5 stars

Impressed by the pants I ordered

Impressed by the pants I ordered. Did not think they were the right size at first because I ordered M, but tag ended up saying L and they looked a little big. E-mailed support about it and was assured it is what I ordered. Came back home later to look closely and try them on and they fit perfectly snug 👌. Looks good highly recommend 10/10. You will not be disappointed.

April 6, 2021
Unprompted review
Rated 5 out of 5 stars

Great clothes! Superbes fringues !

(en français plus bas)
After seeing an ad on Facebook, I went straight to the site to see the products. I filled my cart with a hoodie and some pants.

I received my order two weeks later (that's the shortest time advertised) and I had received my wonders.
Surprise, the sizes indicated are not the ones I ordered, but everything fits perfectly. Very nice job of converting the sizes to exactly the sizes you want depending on where you live. This is the first time I've seen this. Great job!

The quality is there, the fabrics and the cuts are suberb.

---

Après avoir vu une publicité sur Facebook, j'ai foncé sur le site pour voir les produits. Ni une, ni deux, j'ai rempli mon panier d'un hoodie et de quelques pantalons.

J'ai reçu ma commande deux semaines après (c'est le délai le plus court annoncé) et j'avais reçu mes merveilles.
Surprise, les tailles indiquées ne sont pas celles que j'avais commandé, mais tout me va parfaitement. Très beau travail de conversion des tailles pour correspondre exactement aux tailles désirées selon l'endroit où vous vivez. C'est la première fois que je vois ça. Bravo !

La qualité est au rendez-vous, les tissus et les coupes sont suberbes.

April 2, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look