Wemoto Motorcycle Parts Reviews 

5,795
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service and fast delivery, often noting items arrive quickly and are well-packaged. Many people appreciate the competitive pricing and the good selection of quality parts available for various bikes. However, some customers also noted significant delays in receiving their orders, with items taking weeks longer than expected or not arriving initially. A few other people also felt that some products were either substandard, did not fit correctly, or were the wrong parts for their specific bike models.

What people talk about most

Product

People report positive experiences with products, frequently highlighting the good quality and competitive... See more

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting fast... See more

Price

Reviewers consistently express satisfaction with the pricing, often describing them as good, great,... See more

Order

Customers consistently note positive experiences with order, praising the quick delivery times, with many... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent and great service received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am seriously impressed with Wemoto! I recently left a review detailing receiving a rocker cover gasket for a gsxr 750 that I felt was a bit sub standard. Why didn't I complain directly to them? Beca... See more

Company replied

Rated 5 out of 5 stars

Ordered a few times here now, both times have been a great experience. Shame they don't have a free delivery over £x policy, which would be nice, but still. Both deliveries arrived as promised, w... See more

Company replied

Rated 5 out of 5 stars

Outstanding service and delivery from Wemoto. Fairing clips just arrived and thank you for the post it pad very kind. I've just ordered a battery for my fjr 1300 which should arrive in two to three d... See more

Company replied

Rated 5 out of 5 stars

Hi. I needed two motorcycle wing mirror rubber gaiters to tidy up extending the mirrors on my Honda GB350S. Wemoto supplied the two genuine Honda parts for only £2.50, including tracked postage. The i... See more

Company replied


Company details

  1. Motorcycle Parts Store
  2. Motorcycle Shop

Written by the company

Wemoto is a leading motorcycle parts and motorbike spares retailer, offering OEM and aftermarket components for service, repair and restoration. Shop brake pads and discs, chains and sprockets, oil and air filters, spark plugs, bearings, cables, levers, lights, batteries and more for thousands of models. Large stock, quick dispatch and knowledgeable customer support help keep your bike on the road. If you experience any issue with your order, please contact us directly before leaving a review so we can resolve it quickly. Most problems are fixed fast once we have your order number and details. Reach us via our help centre, email or phone. We value honest feedback and the opportunity to put things right, and we aim to deliver reliable parts, clear fitment information and great service at competitive prices.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(5,795)

71 reviews in the last 12 months

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Rated 3 out of 5 stars

Expensive delivery

Some great products but expensive postage compared to others. £5.95 minimum delivery for a handful of light parts and still not very fast delivery. Equivalent to Royal Mail 2nd class

Maybe scrap the silly free gifts and focus on reducing delivery rates

August 22, 2025
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Hello,

Thanks for your feedback. A few clarifications that may help other readers:

-We offer free shipping below and above certain order values.
-For smaller, lightweight orders under £50 and under 2 kg, Royal Mail 24 is available as a low-cost option.
-The £5.95 service is a next working day courier delivery with full tracking and SMS updates, so it is not comparable to Royal Mail 48.

If your parcel did not arrive within the quoted timeframe, please share your order number so we can check what happened and make it right.

On free gifts, these cost only pennies and are funded from our marketing budget. They do not affect shipping prices.

Kind regards
Wemoto

Rated 5 out of 5 stars

I am seriously impressed with Wemoto

I am seriously impressed with Wemoto! I recently left a review detailing receiving a rocker cover gasket for a gsxr 750 that I felt was a bit sub standard. Why didn't I complain directly to them? Because who the hell can prove that it was faulty after it was fitted? They have just refunded me the £48.00 for gasket and postage. Wow! Nice to know you guys are serious about customer service and actually read your reviews. Thank you very much, I shall continue to recommend you as I have done for many years.

August 29, 2025
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Thanks for sharing your experience. We look forward to serving you in the future.

Rated 5 out of 5 stars

Allan. S

Ordered the night before arrived the next day. Impressed with the quick service and the quality brake lines.

August 22, 2025
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Many thanks Allan!

Rated 4 out of 5 stars

Was told 10day wait when placed order

Edit.
Further information was requested after which a refund was issued, very pleased and totally surprised by the outcome as wasn't expected. Many Thanks.
Original Review.
Was told 10day wait when placed order, 4 weeks later despite phonecalls by me I have no definitive date as to when my items may arrive other than maybe 1 or 2 weeks? Was told they would look at alternative sources and would phone back if any issues, no alternatives ordered and no phonecall.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Quick delivery, bearing as described,on bike ready to roll

August 19, 2025
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

We are glad to hear your bike is up and running again. Happy riding Mark!

Rated 5 out of 5 stars

Very fast delivery and great…

Very fast delivery and great availability of compatible parts for my bike. I mistakenly ordered the wrong rebuild kit for my master cylinder, popped the wrong one back in the post and the refund was processed same day.
Faultess

August 12, 2025
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Thanks for leaving a review. We are glad your issue was resolved.

Rated 5 out of 5 stars

Quick delivery

Brilliant thank you! Ordered a sump drain plug for my bike, arrived very quick so problem sorted.

July 17, 2025
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Hi Emma, glad your bike is up and running again. This is what we like to hear!

Rated 5 out of 5 stars

Very customer service excellent…excellent

Very helpful customer service excellent Justin rang me and was very helpful fast and efficient delivery would highly recommend 👌 I shall be ordering more bits from them

July 18, 2025
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Thanks for the review John. We are glad to hear you are satisfied with our service.

Rated 5 out of 5 stars

Recommend to all

Superb service! Can't recall if I've used Wemoto before but I definitely will again. Easy to use site, great prices and superfast shipping, what's not to like?!

June 23, 2025
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Thanks for the kind words Oscar!

Rated 5 out of 5 stars

Very prompt, helpful and knowledgable customer service

I was able to talk to someone on the phone without any wait time , and the person I spoke with, Sean I think , made every effort to make sure I got the right parts , an Ammeter and “o” ring to suit a nacelle cover. The items were posted and arrived well packed with me, two days later.

June 24, 2025
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

We always try our very best to help fellow bikers and customers! Thanks for leaving a review.

Rated 5 out of 5 stars

Incredible delivery

Incredible delivery time- order 15.15pm on tuesday- it arrived with me in Northern Ireland at 11.30am this morning(Wednesday) - part is as described and great value.
I had previous good experience from Wemoto and this one tops it off- If you are considering buying from them- dint hesitate- great company 👌

June 25, 2025
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

We always endeavour to get parts asap as we know its not nice having a bike down. Thanks for sharing your experience Gordon!

Rated 5 out of 5 stars

Third order.

This is my third order from Wemoto and their service is excellent. Well packaged parts and really good postage time. Great prices as well and i recommend them to my friends.

June 24, 2025
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Thank you for leaving a review. We look forward to serving you when you need us next!

Rated 5 out of 5 stars

After trying other suppliers who…

After trying other suppliers who advertised parts for st1100 and supplied wrong parts ,I contacted Wemoto and placed an order easily on the phone And correct parts delivered in 2 days
Excellent service my new go to suppliers

June 11, 2025
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

We are delighted to hear that. Thanks for shopping with us Phil!

Rated 5 out of 5 stars

Fantastic company to do business with!

Wemoto have been extremely helpful in supplying & finding parts for my 26 year old Honda. The support and helpfulness has been excellent. They have even accepted returns on parts that haven’t fitted (thanks Justin!). First class service from start to finish!

May 31, 2025
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

We really appreciate the kind words! Thanks Jules.

Rated 5 out of 5 stars

I made a mistake ordering parts I…

I made a mistake ordering parts I thought were faulty they sent out replacement the following day fantastic customer service can't fault these people best motor cycles parts company in the UK

May 7, 2025
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

We always try to help our customers in which ever way we can! Thanks for shopping with us Christopher!

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