Mega Motorcycle Store Reviews 174

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 130 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of products, competitive pricing, and excellent delivery service. Many people highlight the quality of items received and the promptness of delivery, often noting that products arrived quickly and were well-packaged. The service provided is consistently described as super, with many appreciating the helpful and professional staff. However, some customers experienced issues with delivery delays, even when paying for expedited shipping. A few people also reported receiving items that were not new, with one instance of a used suit with cut tags and marks. Additionally, some reviewers noted problems with product sizing, requiring exchanges, and occasional issues with product components like zippers.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers are happy with the quality... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Price

People report positive experiences with price, consistently finding items at competitive and reasonable... See more

Service

Users describe positive interactions with service. Many reviewers highlight the efficient, friendly, and... See more

Staff

Consumers consistently report positive experiences with staff. Many reviewers highlight the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great Shop, great staff, huge selection of products and an even larger selection of help and expertise on hand. Ran by bikers, for bikers, great grub outside the door, and plenty of other like minde... See more

Rated 5 out of 5 stars

Very Impressed with the range of product and prices. For a nominal amount of money I replaved my AGV K3SV helmet for a fraction of the price currently being offered by other vendors, I also then pu... See more

Rated 5 out of 5 stars

Found a pair of richa boots at very competitive price The boots appear to be made to a high standard matching previous richa purchases. Mega store were fast and efficient in dispatching the goods... See more

Rated 5 out of 5 stars

The jacket I ordered arrived in the time span as advised. Jacket fits well and does exactly what I was hoping for, ie it feels like im wearing a string vest on hhe bike but with a good level of pro... See more

Company replied


Company details

  1. Motorcycle Shop

Written by the company

Mega Motorcycle Store - the UK's largest discount superstore for everything motorcycling related based in Swindon. Selling top brands such as Alpinestars, Shark, HJC, Arai, RST, Richa, Fox, TCX, Sidi, Spada. Everything from Jackets to Trousers, Gloves, Helmets and boots!


Contact info

4.8

Excellent

TrustScore 5 out of 5

174 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Awful customer service if any at all !

Drove 2 1/2 hours to purchase a helmet and coms just under a grand ! Checked it was in stock before leaving and got there and it’s out of stock I did ask to try on another neotec. 3 different graphics and the person went to get the keys to unlock one and 25 minutes later he is serving someone else!! At this point I left the store still with my £1000 in my pocket ! The member of staff with the tats he looked so embarrassed and it wasn’t his fault ! I can recommend sports bike shop in Bristol but as for mega store I have spent £1000s in the past but will never darken your doors again

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

I recently purchased an HJC carbon…

I recently purchased an HJC carbon helmet from Motorcycle Megastore and had a great experience. After shopping around, they offered the best price I could find, which immediately stood out.

The ordering process was straightforward, and delivery was quick—arriving within just a few days as promised. The helmet was well packaged and exactly as described.

Overall, a smooth, reliable service with competitive pricing. I wouldn’t hesitate to use them again.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

I recently visited Mega Motorcycle…

I recently visited Mega Motorcycle Store after passing my test and looking to buy my first 125, and I couldn’t have asked for a better experience.

I was helped by a gentleman named Jack, who mentioned he was new but you honestly wouldn’t have known. He was absolutely sensational from start to finish. He was already helping me before heading on his lunch break, and then before I finally decided on a colour scheme, I accidentally interrupted him during his break but despite that, he came back into the store to help me without hesitation. That level of dedication and willingness to go the extra mile really stood out, and I’m incredibly grateful.

He took the time to make sure everything I tried on fit perfectly, had me on and off a showroom bike to check comfort and positioning, and shared loads of useful knowledge about materials, safety, and what would suit the weather conditions I’ll be riding in for work. His attention to detail and genuine care for getting things right really stood out.

The store itself has a fantastic range of gear and bikes, the prices are very reasonable, and all the staff I interacted with were friendly and welcoming.

Overall, a brilliant experienceI’d 100% recommend this place to anyone, especially if you’re just starting out like I am.

May 3, 2026
Unprompted review
Rated 5 out of 5 stars

tip top everything

Great Shop, great staff, huge selection of products and an even larger selection of help and expertise on hand. Ran by bikers, for bikers, great grub outside the door, and plenty of other like minded bikers and meet up point. Received some great help from Jack (with the tattoos) and also Tom, collectively gave me a tonne of help with my armor, helmet, bike equipment etc.

Couldn't recommend this place any more, its my only go to place for motorcycle gear and advice, there is no alternative. Check it out and you'll immediately see why.

May 2, 2026
Unprompted review
Rated 5 out of 5 stars

Getting booted.

Found a pair of richa boots at very competitive price
The boots appear to be made to a high standard matching previous richa purchases.
Mega store were fast and efficient in dispatching the
goods and kept well informed with good comms.
I would recommend this company.

March 27, 2026

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