Wemoto Motorcycle Parts Reviews 

5,795
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service and fast delivery, often noting items arrive quickly and are well-packaged. Many people appreciate the competitive pricing and the good selection of quality parts available for various bikes. However, some customers also noted significant delays in receiving their orders, with items taking weeks longer than expected or not arriving initially. A few other people also felt that some products were either substandard, did not fit correctly, or were the wrong parts for their specific bike models.

What people talk about most

Product

People report positive experiences with products, frequently highlighting the good quality and competitive... See more

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting fast... See more

Price

Reviewers consistently express satisfaction with the pricing, often describing them as good, great,... See more

Order

Customers consistently note positive experiences with order, praising the quick delivery times, with many... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent and great service received.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am seriously impressed with Wemoto! I recently left a review detailing receiving a rocker cover gasket for a gsxr 750 that I felt was a bit sub standard. Why didn't I complain directly to them? Beca... See more

Company replied

Rated 5 out of 5 stars

Ordered a few times here now, both times have been a great experience. Shame they don't have a free delivery over £x policy, which would be nice, but still. Both deliveries arrived as promised, w... See more

Company replied

Rated 5 out of 5 stars

Outstanding service and delivery from Wemoto. Fairing clips just arrived and thank you for the post it pad very kind. I've just ordered a battery for my fjr 1300 which should arrive in two to three d... See more

Company replied

Rated 5 out of 5 stars

Hi. I needed two motorcycle wing mirror rubber gaiters to tidy up extending the mirrors on my Honda GB350S. Wemoto supplied the two genuine Honda parts for only £2.50, including tracked postage. The i... See more

Company replied


Company details

  1. Motorcycle Parts Store
  2. Motorcycle Shop

Written by the company

Wemoto is a leading motorcycle parts and motorbike spares retailer, offering OEM and aftermarket components for service, repair and restoration. Shop brake pads and discs, chains and sprockets, oil and air filters, spark plugs, bearings, cables, levers, lights, batteries and more for thousands of models. Large stock, quick dispatch and knowledgeable customer support help keep your bike on the road. If you experience any issue with your order, please contact us directly before leaving a review so we can resolve it quickly. Most problems are fixed fast once we have your order number and details. Reach us via our help centre, email or phone. We value honest feedback and the opportunity to put things right, and we aim to deliver reliable parts, clear fitment information and great service at competitive prices.


Contact info

4.8

Excellent

TrustScore 5 out of 5

6K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.8

All reviews

(5,795)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality parts distributor

Quality parts guaranteed at decent prices fast dispatch quick deliver always used wemoto for parts when needed

January 15, 2025
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Hi Conrad, thanks for leaving a great review!

Rated 5 out of 5 stars

fantastic service

fantastic service. parts in stock, good price, delivered next day. couldn't ask for better.

January 12, 2025
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Hi Ian, thanks for leaving a great review! Happy riding.

Rated 5 out of 5 stars

10/10 Wemoto are Fantastic!!!!

10/10 Wemoto are Fantastic!!!!

Ordered some parts off Wemoto (great selection and prices) unfortunately one parts arrived damaged. Called Wemoto and sent photo to demonstrate, replacement sent out FOC same day & received following day. Can’t ask for better service and friendly phone call.

Highly recommended and will be using for all my future parts purchases! Free neck buff also a nice touch 👍

Use Wemoto you won’t be disappointed 🏆

December 19, 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

We are glad things worked out in the end! Thanks for shopping with us and the kind review!

Rated 5 out of 5 stars

Great service

Great guys, had all the items I needed and dispatched them the same day. very quick delivery. Would highly recommend them.

December 12, 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

We look forward to serving you again when needed. Many thanks Jason!

Rated 5 out of 5 stars

These folks are brilliant

These folks are brilliant. Super fast. Free Buff! Good prices. HIGHLY RECOMMENDED

December 5, 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Wow we really appreciate the kind words! Many thanks Dave.

Rated 5 out of 5 stars

Very easy to use website, next day delivery

Very easy to use website, next day delivery with dpd which was absolutely spot on. Product worked a treat.

Very happy. Many thankyous

November 29, 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Thanking for shopping with us Michael! 😁

Rated 5 out of 5 stars

Parts arrived at time

Parts arrived at time. Arrived in good condition, in good package.
Good customer support.
Go on.

November 21, 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Thanks for the review, happy riding in 2025 😉

Rated 5 out of 5 stars

Such quick response

Such quick response, sent out to despatch, well packed, and always arrives safe, very pleased.

November 21, 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

We are delighted to hear your purchase went smoothly! Thanks for the review.

Rated 5 out of 5 stars

Great service for vintage motorcycle.

Great service for vintage motorcycle parts. I have a 40 year old honda and they new exactly the parts I needed.

November 14, 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Its a pleasure to be able to help. Thanks for choosing us Jim!

Rated 5 out of 5 stars

I have been getting parts from Wemoto…

I have been getting parts from Wemoto for several years now and they have always been great to deal with.Parts come on time and as described.I Great company.Highly recommend them.

November 4, 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Many thanks for your loyal business Joe! Happy new year!

Rated 5 out of 5 stars

Great company

Great company, cheap but reliable and good parts. Yet again you’ve come through with fast delivery for parts I needed urgently.
It’s a shame you charge a base standard of £5 for delivery but I can’t complain. You do a good job 👍

October 23, 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Hi Rico, thank you for the feedback. hope to see you again.

Rated 5 out of 5 stars

I have used this company several times…

I have used this company several times and each time a very good reliable company . All items were delivered within 2 days or as my last order the next day. Excellent customer service over the phone. Highly recommend.

October 18, 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Thanks for being a loyal customer. We appreciate the review!

Rated 5 out of 5 stars

Fast delivery and well packaged

Fast delivery and well packaged, going on holiday and wasn't happy leaving my son without daytime running lighting on his bike, you saved the day . Many Thanks.

October 12, 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Glad we could help. Thanks for shopping with us 😉

Rated 5 out of 5 stars

Their customer support is World Class!

I don't usually write reviews but I had (what in any other situation I would describe as the misfortune but in this case) the absolute pleasure of talking with wemoto's absolute worldclass customer-support staff. Tom and Liam have been extremely professional and helpful in assisting with my problem, so I want to extend my gratitude to them and to wemoto for this! Brilliant company!

September 30, 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Thanks Andrew for taking the time to write this very kind review. We are delighted to hear you had a pleasant experience shopping with us. All the best!

Rated 5 out of 5 stars

Great service, great price and great customer service.

Great service, price and delivery with customer service spot on. I had to return some items because I made a mistake when ordering absolutely no problem with confirmation of refund two days after returning, I wish all companies were as efficient as this!

October 10, 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Many thanks for leaving a review. We hope to see you again when you need us!

Rated 5 out of 5 stars

Brilliant service

Brilliant service; fast response to enquiries and quick delivery, could not be bettered!

October 10, 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

Thank you Colin! Happy riding!

Rated 5 out of 5 stars

Excellent customer service

My original order was taking a while to arrive. I called Wemoto to query the issue. They checked the parcel tracking and offered to resend a new one with free next day delivery as it had got lost in the post. No fuss, just fixed the error quickly and efficiently. Great customer service and a really helpful team on the phone.

September 27, 2024
Unprompted review
Wemoto Motorcycle Parts logo

Reply from Wemoto Motorcycle Parts

We are glad to hear your shopping experience ended with a happy outcome! Many thanks.

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