Very helpful speaking with Liliana, she made the whole process of understanding the offers available and also what is right for us. Honestly discussed options and gave us an option we did not t... See more
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As a first time buyers, Western Homes was our realtor. We were addressed by Liliana, she truly went above and beyond to help us find our dream home. She kept us extremely well informed about the p... See more
Company replied
Judy & Valerie have been superb throughout the whole process, their hand holding / guidance / information has been on point. We are buying the house for our mother and their understanding of her s... See more
Company replied
Judy, Valerie and the team at Weston Homes were amazing through the whole process, from start to finish. Their advise and understanding of our situation made the journey as pain free as possible. T... See more
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Company details
About Weston Homes Plc
Written by the company
Welcome to the official Trustpilot page of Weston Homes - one of the major property developers in the South East of England
Weston Homes was formed in 1987 by Bob Weston, establishing what has now become one of the major property developers in the South East of England.
Built with passion, delivered with pride.
Weston Homes has established a reputation for high quality design and build standards, delivered with a passionate desire to make a genuine difference to the lives of our customers and to leave a legacy of which we are justly proud. Continually re-assessing the marketplace, Weston Homes has combined the traditional skills of house-building with the ever-expanding opportunities created by new technology.
The company has taken a revolutionary approach to property development - many of our properties’ components are now pre-manufactured and tested in our own carefully controlled Weston-run factory, rather than on site. This enables the efficient fitting at a late stage of construction of fixtures such as kitchen worktops, wardrobes and bathroom vanity units which incorporate bespoke basins, storage cabinets and associated plumbing. This minimises wasted materials whilst maximising the quality of our brand new homes.
Weston Homes provides properties to exceed the expectations of purchasers both in terms of quality and value for money. Projects are hugely varied, ranging from select housing developments to large-scale city apartment complexes of many hundreds of homes. As well as new-build, the company has extensive experience of refurbishment and restoration work, breathing new life into historic and Listed buildings to give new purpose to Britain’s architectural heritage.
Weston Homes was formed in 1987 by Bob Weston, establishing what has now become one of the major property developers in the South East of England.
Built with passion, delivered with pride.
Weston Homes has established a reputation for high quality design and build standards, delivered with a passionate desire to make a genuine difference to the lives of our customers and to leave a legacy of which we are justly proud. Continually re-assessing the marketplace, Weston Homes has combined the traditional skills of house-building with the ever-expanding opportunities created by new technology.
The company has taken a revolutionary approach to property development - many of our properties’ components are now pre-manufactured and tested in our own carefully controlled Weston-run factory, rather than on site. This enables the efficient fitting at a late stage of construction of fixtures such as kitchen worktops, wardrobes and bathroom vanity units which incorporate bespoke basins, storage cabinets and associated plumbing. This minimises wasted materials whilst maximising the quality of our brand new homes.
Weston Homes provides properties to exceed the expectations of purchasers both in terms of quality and value for money. Projects are hugely varied, ranging from select housing developments to large-scale city apartment complexes of many hundreds of homes. As well as new-build, the company has extensive experience of refurbishment and restoration work, breathing new life into historic and Listed buildings to give new purpose to Britain’s architectural heritage.
Contact info
Weston Homes Plc, Parsonage Road, Takeley, CM22 6PU, United Kingdom
- 01279 873200
- customer.info@weston-homes.com
- www.weston-homes.com
4.5
Excellent
955 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 76% of negative reviews
Typically takes over 1 month to reply
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Thanks Mick
I had Mick Carter around for a maintenance. He was very professional and super helpful. He’s just like the postman, always DELIVERS AND ON TIME! Thank you Mick.
July 3, 2025
Unprompted review
Reply from Weston Homes Plc
Thank you for your review. We are delighted you have had a positive experience with our Customer Care Team. We will share your comments with Mick.
Taking care of the details no matter…
Taking care of the details no matter how big or small. Jamie was a great help and very professional
July 1, 2025
Unprompted review
Reply from Weston Homes Plc
Thank you for your review. We are delighted you have had a positive experience with our Customer Care Team. We will share your comments with Jamie.
Sales aftercare service
We highlighted a structural doorway defect after our two year new build problems period being unable to close the balcony first floor door and safety fears. Lyn at customer care was excellent and reassuring getting their agent straight away to secure this door that very day and the repair/ installation firm to look into the issue within five days .Superb seamless aftercare service from all involved - Lyn, Jamie and Denise from Sash Windows Hats off to you all !
June 30, 2025
Unprompted review
Reply from Weston Homes Plc
Thank you for your review. We are delighted you have had a positive experience with our Customer Care Team. We will share your comments with the team.
Sales staff are so helpful and go out…
Sales staff are so helpful and go out of their way to provide a really good service and make sure your happy
June 30, 2025
Reply from Weston Homes Plc
Thank you for your review. We are delighted you have had a positive experience with the team at Tayfen Court. We will share your comments with the team.
Highly recommend Mick- very…
Highly recommend Mick- very professional, efficient, excellent service!
June 30, 2025
Unprompted review
Reply from Weston Homes Plc
Thank you for your review. We are delighted you have had a positive experience with our Customer Care Team. We will share your comments with Mick.
Reply from Weston Homes Plc
Thank you for your review. We are so pleased you have had a positive experience with our team at Abbey Quay. We will share your comments with the team.
Damaged kitchen unit replaced
Mark replaced the kitchen unit that was damaged. It was done thoroughly and tested all the appliances after to make sure they were plumbed in correctly with no leaks.
June 24, 2025
Unprompted review
Reply from Weston Homes Plc
Thank you for your review. We are delighted you have had a positive experience with our Customer Care Team. We will share your comments with Mark.
Reply from Weston Homes Plc
Thank you for your review. We are delighted you had a positive experience with us at Thornwood Park. We will share your comments with the team.
Mike P was brilliant
Mike P was brilliant, super quick and cleaned up straight after.
Thank you!
June 25, 2025
Unprompted review
Reply from Weston Homes Plc
Thank you for your review. We are delighted you have had a positive experience with our Customer Care Team. We will share your comments with Mike.
Liliana and Harriet were so kind and…
Liliana and Harriet were so kind and welcoming. They talked me through my options and Liliana gave me a wonderful tour of a new apartment. I would highly recommend.
June 21, 2025
Unprompted review
Reply from Weston Homes Plc
Thank you for your review. We are delighted you had a positive experience with us at Abbey Quay. We will share your comments with Liliana and Harriet.
Engaging Weston homes
Lisa made my experience with Weston Homes very pleasant max very friendly, knowledgeable and good advice!
June 19, 2025
Unprompted review
Reply from Weston Homes Plc
Thank you for your review. We are delighted you had a positive customer experience with Lisa and the team. We will share your comments with them.
Mick was very efficient
Mick was very friendly, knowledgeable and efficient!
It was a pleasure to have him over fixing a few bits.
Thank you Mick :)
June 19, 2025
Unprompted review
Reply from Weston Homes Plc
Thank you for your review. We are delighted you had a positive customer experience with Mick during his recent visit to your home. We will share your your comments with him.
Good experience so far.
We first visited Tayfen Court in February, from the very start we have been treated in a friendly and courteous way. Judy has always gone the extra mile to help us along the process. There is still some way to go to purchase the flat we want but we are confident it will complete
June 18, 2025
Unprompted review
Reply from Weston Homes Plc
Thank you for your review. We are so pleased you have had a positive experience with our team at Tayfen Court. We will share your comments with Judy.
Fantastic work done by Sam and Mark
Fantastic work done by Sam and Mark, who managed to fix 4 of our snags today. They were done quickly and professionally. Thank you both
June 17, 2025
Unprompted review
Reply from Weston Homes Plc
Thank you for your review. We are delighted you have had a positive experience with our Customer Care Team. We will share your comments with Sam and Mark.
Helpful and professional people
We had a good experience with buying a property in Gun Hill Park from Weston Homes. Penny, Martina and Sue were extremely helpful throughout the process and took a lot of trouble to make sure that all of our questions were answered.
June 17, 2025
Unprompted review
Reply from Weston Homes Plc
Thank you for your review. We are so pleased you have had a positive experience with our team at Gun Hill Park. We will share your comments with Penny, Martina and Sue.
Liliana and the team
Liliana and the team were nice. Liana show all the apartments nicely. Have good knowledge of all the apartments
June 16, 2025
Unprompted review
Reply from Weston Homes Plc
Thank you for your review. We are delighted you had a positive experience with us at Abbey Quay. We will share your comments with Liliana and the team.
Very friendly sales team
Very friendly sales team. Been great help throughout the buying process. Would recommend to others
June 11, 2025
Unprompted review
Reply from Weston Homes Plc
Thank you for your review. We are so pleased you have had a positive experience with us. We will share your comments with the team.
No hot water for 3 weeks!
We moved in July 2024 to Dylon Riverside and have had so many issues since moving in. An ongoing issue I am still fighting, is the fact we were left without hot water for 3 weeks between August and September, which is unacceptable to be honest and they are refusing any form of compensation for the inconvenience! Very disappointing after spending thousands of pounds and all of our savings on our flat.
There’s plenty more I could say, but will leave it there for now.
June 2, 2025
Unprompted review
Reply from Weston Homes Plc
Thank you for your review. We are sorry to read your comments. Our Customer Service Department has been in contact with you regarding the matter. If you have any further concerns, our Customer Services team is available to assist you and can be reached by calling 01279 873200 or emailing customer.info@weston-homes.com.
Wonderful Experience at Abbey Quay – Thanks to Harriet, Simon, and Sandy!(Barking)
We had a fantastic experience with Weston Homes at Abbey Quay. From start to finish, everything was handled with professionalism, care, and a personal touch that really made a difference.
We were especially fortunate to meet a few truly amazing people along the way – Harriet, Simon, and Sandy. Their support, knowledge, and genuine warmth made the whole process feel smooth and stress-free. They went above and beyond to ensure we felt comfortable and informed at every stage.
Thank you for making our journey so memorable – not just for the beautiful home, but for the incredible people we met. Highly recommend Weston Homes and the team at Abbey Quay!
June 1, 2025
Unprompted review
Reply from Weston Homes Plc
Thank you for your review. We are delighted you had a positive experience with the team at Abbey Quay and will share your comments with Harriet, Simon and Sandy. We look forward to welcoming you back to Abbey Quay.
The sales woman Harriet was very…
The sales woman Harriet was very professional and very helpful she treated us in a polite manner she offered us drinks and she explained everything very simply so props to her
May 31, 2025
Unprompted review
Reply from Weston Homes Plc
Thank you for your review. We are so pleased you have had a positive experience with Harriet at Abbey Quay. We will share your comments with Harriet.
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