West Riding Hyundai Reviews 

The booking process was easy and simple! Looking forward to the test drive!

I am extremely happy with the service i have received from Jonathan at West Ridings Hyundai.
He has been very helpful & supportive during the whole process.

I initially visited West Riding Hyundai in Colne to view a used Santa Fe. During my visit I talked to Sean Larner about my options re purchase. He was very helpful and after leaving the dealership I decided to reach out to several local dealers with a view to purchasing a new vehicle. Sean and West Riding Hyundai pretty much matched all of the deals I was offered within my area. Of course, the price is only part of purchasing a new vehicle albeit a very important one. Sean made the process very easy. He’s an approachable, straight up guy. Everything he said he’d do he did, no bull. I really liked that. West Riding Hyundai Coln is a small friendly dealership staffed with dog loving (and owning) people that did not just look after us but looked after our dog as well. On collection the car was prepped very well and Sean spent some time walking me through some of the features of the car which I really appreciated.

I’ve had the Santa Fe for around a week now and driven over six hundred miles of motorway, fast A roads and twisty B roads and the car has performed really well. The on-board technology is a bit daunting but that’s something all new car buyers from any brand will have to deal with in the future. I’m starting to get used to it and switching off some of the more intrusive systems. The quality of the fit and finish is, quite frankly, amazing. It’s a lovely car to ride in with a huge amount of space. The leather seats are gorgeous and the huge wrap around digital dash is eye popping. The engine is very quiet and road noise quite subdued. Petrol consumption is still quite high, but hey, the car weighs over two tons, so what can you realistically expect. Hybrids always use more fuel in the cold weather and it will probably get better as the miles increase. All in all, it’s a great all-round, quite luxurious, package that I wouldn’t hesitate to purchase again.

Polite friendly staff at reception
And always have confidence. In the repairs etc ,
And the coffee is nice too 🤣

This was my first experience with West Riding Hyundai and what a pleasure it was. As I only wanted my sat. nav updating I didn't think the dealership would show much enthusiasm for this job, but I was very wrong. From Lauren picking up the phone I was made to feel that nothing was too much trouble. On the day Lauren had the paperwork already and confirmed the price I had quoted, far less than I was expecting. On mentioning that I would have to stay in Colne all day Lauren said she would see if they could start on my car first thing. I got a phone call as promised several hours later to say my car was ready. On arriving at the garage I was greeted by name and settled my bill. Lauren then showed me where my car was. How nice to have staff that take pride and pleasure in their job. Thank you Lauren. You are an asset to your employer.

I had a steering problem with a vehicle I bought from them and I had to sort it myself,I asked for some compensation for my trouble and was told no, I would not buy from them again.

The service was excellent the car was cleaned inside and out very thorough all the staff where brilliant thankyou to diane and Lauren for sorting the appt out and taking time to have a chat see you all next time 10/10

I Have taken my car to westriding few times and every time I’m satisfied.
Emma is an amazing lady dealing with your concern professionally and go extra mile to analysed your worry about your vehicle safety.
Thanks you Emma

Just had my Kona serviced and repaired at West Riding in Bolton. I dealt with Millie in the Service team and she was great, always had time to help and replied promptly to emails I sent.

Ian is truly an amazing guy. He provides the most professional service, always responds quickly, and always has a smile on his face. I'm really glad he helped me resolve the vehicle issue.

Easy to book and a pleasant meet and greet. Really happy with the service. Emma and Nicola were really helpful with payment and using a Allstar link system and saved me a considerable sum. Thank you.

Staff amazing, Sean did everything possible to make the experience go smoothly. Sean even set up the Blue link system on my phone and showed me how to use it...Top man, friendly and definitely goes above and beyond.

Bought a new Tucson from the Manchester West Riding Garage and the service was top class. Full explanation of how the car operates was very very helpful and staff were 1st class.

I was somewhat sceptical about purchasing a Hyundai but after speaking to friends with Hyundai's and sister-in-law who purchased a new Hyundai from West Riding Hyundai - Colne (WRHC) and recommended them, my wife and I took a trip out and were met on arrival by Tom Welch, a salesman, who after introducing himself asked a few simple questions about our current situation and what we were looking for, give us an idea of the models we were interested in and left us to look round the models in the showroom, and was then on hand to answers any questions we had. There was no pressure put on us and we did not feel intimidated as we were looking round, which was very welcome, unlike other garages and dealers we visited and felt the sales staff breathing down our necks at every turn. We explained our current financing situation and Tom outlined our purchase options and recommended what the next steps should be, regardless if purchasing a vehicle from WRHC or not, which was very helpful and honest. Having driven the Kona at another dealer after meeting Tom, I was happy that was the vehicle that best suited my needs, so I followed Tom's advice, got the information and figures required to complete the purchase and went ahead and ordered a new Kona. I was surprised when Tom said WRHC had 3 in stock, including black, which was one of my three colour choices, and the vehicle could be delivered and ready within a week. After signing the order form and paying the deposit, Tom kept in touch, informing me what had to be done and when, and what I needed to do, from order to delivery and handover. I picked up my new car today, Tom went through everything inside the vehicle explaining the controls and functions and how to use them, which was very helpful. Overall, I have had an excellent experience at WRHC and would not hesitate recommending them to anybody thinking about purchasing a new Hyundai.

5 star rating from me! Thanks to Connor Hampson for all his hard work. The buying experience was easy, smooth and on time.

I had my car serviced at west riding Bolton and the team were really good, Emma looked after me keeping me informed of what was going on
Thomas walls.

The dealership in question wants customers to write a review using their staff names. This review takes that on board.
Took my Genesis in order to get a diagnostic report in relation to an extended warranty claim. However, did not receive a diagnostic report that confirmed the issue at hand but instead informed that further work would be required to get to the bottom of the matter. Despite not getting a diagnostic report that confirmed the issue at hand along with repair costs, I still had to pay £120. On top of this one of the staff, Chelsea, showed me attitude in her tone when I challenged the fact that I had not received a diagnostic report that confirmed the fault at hand and what the repair costs would be for an extended warranty insurance claim. Chelsea did not seem to understand the reason why I had requested the diagnostic report. The other staff member, Ricardo, showed proper customer service skills. Perhaps Chelsea should learn from her colleague, Ricardo ... might learn something about providing quality customer service to customers and not show attitude in her tone of voice and speak professionally , pleasantly and politely despite being challenged. I have submitted a formal complaint detailing my unfortunate experience with the Dealer Principal.

Absolutely brilliant service.
Nicola arranged my service and Mot.
I always take my car here, the service I recieve is great.
Nicola and the young girl who works with her are a credit to Hyindai.

I had a good experience with the team especially Nicola who handled everything from the onset right through to the time when the service was complete. My car had a number of issues and Nicola kept me informed of the status. Very cheerful and friendly. Keep up the good work.

Really welcoming and friendly with an efficient service. Great front of house team Lauren and Dianne. Great notifications. All very professional from leaving the car to collection, leaves you confident a good job is done.