Online Ordering was fine - Notification of despatch fine - Delivery 1 - Via DPD failed at 5.40pm after waiting in - they sent an image of someone elses premises to say i wasnt in. I had been in all da... See more
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I order from Westwardbuilding services almost on a weekly basis. Their prices are very competitive, delivery is on time every time, Everyone is polite and helpful on the phone. I had a delivery on... See more
I ordered a Dewalt Multi-tool from Mano Mano who in turn got Westwood Building Services Ltd to supply. The item never arrived and both Mano Mano and Westwood Building Services have been absolutely... See more
Westward Building Services Ltd is a very poor shipping company that is supposed to deliver my parcel. It has been three days since my parcel was dispatched, but it has not been delivered yet. For the... See more
Company details
Information provided by various external sources
Westward/Westward Toolbase - Supplier of Hardware, Powertools, Hand Tools and Fixings for over 50 years
Contact info
Burraton Road, PL12 6LU, Saltash, United Kingdom
- www.westwardbuildingservices.com
1.5
Bad
30 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Poor service
Poor service, slow response, they really are not interested in helping if you have an issue.
April 21, 2020
Unprompted review
Reply from Westward Building Services Ltd
Hi Andy, really sorry that you have experienced some issues. obviously we are stretched during this time due to the current global situation. We would love to be able to rectify your issue, please contact customer services and ask for Louise and we will be able to help you.
Many thanks
Westward Building Services
Dealt with westward for many years now…
Dealt with westward for many years now always good service
thank you all even in these unusual times
April 20, 2020
Unprompted review
Excellent as always!
As always, great to deal with on the phone; always friendly and helpful and very prompt delivery to my small business. Excellent range of products and very competitive prices and I rarely bother going eIsewhere for hardware. I forgot to order some keeps for the locks just delivered; when I called them, they posted out FOC immediately.
April 17, 2020
Unprompted review
5 stars all round ,excellent service
I order from Westwardbuilding services almost on a weekly basis. Their prices are very competitive, delivery is on time every time, Everyone is polite and helpful on the phone. I had a delivery on Friday with a damaged box and a couple of items missing . Claire phoned me first thing on Monday to say they will send the missing items on next day delivery.
5 Stars all round.
Ray Williams,
The Woodstation Joinery
March 30, 2020
Unprompted review
Always first class service
January 21, 2020
Unprompted review
Purchased a Milwaukee Packout tool box…
Purchased a Milwaukee Packout tool box system. Great customer service and next day delivery as promised. Really pleased with the product , service and price. I will definitely use again And would recommend.
Cheers
Ian
December 20, 2019
Unprompted review
Fantastic price & very fast delivery
Fantastic price & very fast delivery. Product sensibly packed. Couldn't be better!
December 13, 2019
Unprompted review
Second time used...Great price (what we…
Second time used...Great price (what we all look for) and great service very fast delivery again Thanks!
December 6, 2019
Unprompted review
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