Whatnot Reviews 8,484

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the positive user experience, describing the app as unique, addictive, and simple to use. Many appreciate the wide variety of products available at low prices, often finding great deals and bargains. The platform is seen as an excellent place to buy and sell, with many consumers enjoying the auction format and the ability to find items at a fraction of retail cost. However, some customers also noted issues with the product quality, mentioning receiving damaged or incorrect items, or items that were not as described. A few people were dissatisfied with the app's functionality, specifically regarding tracking past orders and messages. There were also concerns about sellers overpricing items, and a small number of users experienced problems with customer protection and returns.

What people talk about most

Product

Consumers find product quality to be ambiguous. Many reviewers praise the wide variety of products, great... See more

User experience

Reviewers express high satisfaction with the user experience, often describing it as amazing, easy to use,... See more

Application

Clients share positive opinions on the app, with many describing it as amazing, fun, and addictive, offering... See more

Price

Users describe ambiguous interactions with price. Many customers praise the availability of good quality... See more

Website

People report positive experiences with the website, highlighting its ease of use for shopping from home and... See more

Based on these reviews

Rated 5 out of 5 stars

BooBoo Curves is a fabulous company, came across it quite by accident and so happy I did, all who work here do a fabulous job, have great items for sale and you have a right good laugh along the way.... See more

Rated 5 out of 5 stars

The seller culture (at least in the miniatures community) is amazing. The level of support between all the sellers and buyers (everyone really) is unusual given the nature of the platform. Transaction... See more

Rated 5 out of 5 stars

I love what not!!! My. Honest that is that there can be some significant improvements made to the app itself specifically around past orders with order number numbers and when you reach out to what no... See more

Rated 5 out of 5 stars

I purchase high quality fabric from Evelyn Lee from Seweird. She is very knowledgeable and informative and the prices are great. Incredibly fast shipping too. Evelyn has created a community of sewists... See more


Company details

  1. Collectibles Store

Written by the company

Whatnot—The Live Shopping Marketplace. Shop, sell, and connect around things you love. Explore 250+ categories, including coins, sneakers, fashion electronics, sports and Pokémon cards, fashion, plants, jewelry, and more. Join Whatnot today.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

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Rated 5 out of 5 stars

It’s been great

It’s been great. I have bought a lot of very very useful items. I continue to buy shipping pretty good. USPS could be better at handling items and making sure they’re delivered to the correct location. Other than that Whatnot is amazing. I do recommend.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Fast shipping

Fast shipping, Great products, it's nice to be able to chat with host of shows. The host actually chat back with you. I really like that.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Sellers and shippinh

The sellers on whatnot are awesome as they sell and entertain. Invicta store is the BoMB. The shipping is extremely well done and is updated while you are purchasing

April 14, 2026
Unprompted review
Rated 1 out of 5 stars

Whatnot is only for the sellers not the…

Whatnot is only for the sellers not the buyers. They take no action against shady seller practices. When you file a complaint against a seller, Whatnot allows the seller to take a way your option to leave feedback for the seller. Whatnot will also refuse you an explanation why your complaint was denied.

April 14, 2026
Unprompted review
Rated 3 out of 5 stars

Do your reviews!!!

I'm new to whatnot and so far I have had several issues. I was mislead by a couple merchants and received used when it was supposed to be new and I was sent a JBL knock off by another merchant. I have tried to contact them and they don't respond.

April 14, 2026
Unprompted review
Rated 4 out of 5 stars

I'm getting mostly good product

I'm getting mostly good product. Have developed a good relationship with some of the sellers, and am a repeat buyer for several.
Improvement needed: when I'm buying many items in a single show that are the same price, it's tiring looking through every single video to confirm I've received the piece. If only ALL sellers used the item number in their description, it would be so much more streamlined for me. That number seems autogenerated, so why can't it automatically be placed at the beginning of the description?

Some of the sellers have sent poor jewelry, with baguettes falling out everywhere. I've had 4 returns out of about 100 buys.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

I love this!

I love this!! Thanks to my Daughter. Great fast paced auctions. With so many categories, with so many nice sellers. This is a gold star site. Easiest auction site I’ve been on!!!!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Everything is good so far…

Everything is good so far…
There’s only one thing that I’m waiting for an answer or resolution, a faulty ring.
Other than that, I have 2 more that I’m waiting for, and one that’s been delayed for a while.
First time trying this new app, I guess it’s okay.
Thank you.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

I love this platform so much

I love this platform so much. The only thing that you can improve is to give a hand to the new sellers. We need help, the sellers that are selling for a long time they do not need to much support, because they already have buyers.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

I'm on my 2nd month of reselling

I'm on my 2rd month of reselling. I did eBay all 2 months the sales were there but the fee are kinda ridiculous. I'm on my 1st week on Whatnot and this seems the place to really care about sellers. As well as the buyer. I'm really excited to see how far I can go with this platform.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

BANGERS

Hi everyone, Just got done winning some bangers on Whatnot. Just make sure you pick what your into , cause it can become overwhelming at first. But the more you watch the better your chances, we'll for me at least..Give it a shot you'll see why.

April 12, 2026
Unprompted review

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