Whatnot Reviews 8,485

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the positive user experience, describing the app as unique, addictive, and simple to use. Many appreciate the wide variety of products available at low prices, often finding great deals and bargains. The platform is seen as an excellent place to buy and sell, with many consumers enjoying the auction format and the ability to find items at a fraction of retail cost. However, some customers also noted issues with the product quality, mentioning receiving damaged or incorrect items, or items that were not as described. A few people were dissatisfied with the app's functionality, specifically regarding tracking past orders and messages. There were also concerns about sellers overpricing items, and a small number of users experienced problems with customer protection and returns.

What people talk about most

Product

Consumers find product quality to be ambiguous. Many reviewers praise the wide variety of products, great... See more

User experience

Reviewers express high satisfaction with the user experience, often describing it as amazing, easy to use,... See more

Application

Clients share positive opinions on the app, with many describing it as amazing, fun, and addictive, offering... See more

Price

Users describe ambiguous interactions with price. Many customers praise the availability of good quality... See more

Website

People report positive experiences with the website, highlighting its ease of use for shopping from home and... See more

Based on these reviews

Rated 5 out of 5 stars

BooBoo Curves is a fabulous company, came across it quite by accident and so happy I did, all who work here do a fabulous job, have great items for sale and you have a right good laugh along the way.... See more

Rated 5 out of 5 stars

The seller culture (at least in the miniatures community) is amazing. The level of support between all the sellers and buyers (everyone really) is unusual given the nature of the platform. Transaction... See more

Rated 5 out of 5 stars

I love what not!!! My. Honest that is that there can be some significant improvements made to the app itself specifically around past orders with order number numbers and when you reach out to what no... See more

Rated 5 out of 5 stars

I purchase high quality fabric from Evelyn Lee from Seweird. She is very knowledgeable and informative and the prices are great. Incredibly fast shipping too. Evelyn has created a community of sewists... See more


Company details

  1. Collectibles Store

Written by the company

Whatnot—The Live Shopping Marketplace. Shop, sell, and connect around things you love. Explore 250+ categories, including coins, sneakers, fashion electronics, sports and Pokémon cards, fashion, plants, jewelry, and more. Join Whatnot today.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

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Rated 4 out of 5 stars

I love the one-stop-shop experience

I love the one-stop-shop experience. I can get almost anything I want (and some things I need...lol) for a fraction of the retail price. I especially like the bundle shipping to save a few more bucks. I will say, some of the sellers can be a little rude, but overall my experience has been great.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic selling platform

Fantastic selling platform. I enjoy selling on What Not very much, love the customers, love the camaraderie.

The support I get from What Not is 100%, quick, reliable. Very helpful team.

April 13, 2026
Unprompted review
Rated 3 out of 5 stars

Apparently usps isnt as nice with some…

Apparently usps isnt as nice with some of my packages, when I get cards that are bent or ruined I cant get a refund due to previous orders being damaged. This is kinda bull shit. Other than that I like the app.

April 13, 2026
Unprompted review
Rated 3 out of 5 stars

Some good some bad.

Some sellers give wrong sizes. Watch postage as you can be charged twice in between free postage. Many bargains to be had.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Whatnot is a great platform for getting…

Whatnot is a great platform for getting the products I need/want at great prices. The shows and community are fun and all of my experiences so far have been positive. The hosts are friendly and customer service has been good. Many thanks

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

What made my experience great is being…

What made my experience great is being able to meet new people and also streamers, and all the goodies they have. It really is appreciated very much, and I thank Whatnot for making this my number one platform to be on. Keep up the great work!

April 13, 2026
Unprompted review
Rated 1 out of 5 stars

I would really give it less than one…

I would really give it less than one star but it won’t let me. I place my first order and paid and waited and the package was at post office waiting yo be checked in and still is since Mar 25 and the seller says well sometime it takes time to register it in but still the same. Not offering to send a new package and support stilll no help! This is a horrible company ! Would recomnend stay away from what not!

April 13, 2026
Unprompted review

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