When Nature Calls  Reviews 

213
•
TrustScore 4.5 out of 5

4.7

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Rated 3 out of 5 stars

The payment system is very difficult to work with. And the delivery system is very basic. Please consider offering courier delivery service at a premium. Also consider payments by credit car... See more

Company replied

Rated 5 out of 5 stars

Tried to book a weekend pass for the loos at the Isle of wight. Couldn't work out how to do it and messaged when nature calls at 11 pm on a Friday night. The person who replied not only explained exac... See more

Rated 5 out of 5 stars

We just hired When Nature Calls yesterday, and we have never ever had such a beautiful landscaping job done like this company did for us today, They were on time, explained what they were doing from s... See more

Rated 5 out of 5 stars

When nature calls is a really great company, they were helpful and professional when I visited a shop in Amsterdam and the online customer service is second to none. They are very knowledgeable and re... See more

Company replied

Company details

  1. Health Food Store

Written by the company

CBD health shop Amsterdam voor premium geselecteerde CBD producten


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

213 reviews

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4.7

All reviews

(213)

23 reviews in the last 12 months

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Rated 5 out of 5 stars

Very Nice

Good products, the design is cool and ecofriendly, super fast and efficient delivery, very satisfied

February 10, 2025
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Reply from When Nature Calls

Thank you Sandra for your nice review. We're happy to hear you love our products.

Rated 5 out of 5 stars

This ceremonial cacao with mushrooms is…

This ceremonial cacao with mushrooms is truly exceptional. From the moment you open the package, the rich, earthy aroma signals its purity and high quality. The flavor is deep and complex—bold yet smooth, with natural bitterness balanced by a subtle sweetness. The mushrooms add a grounding, earthy undertone that enhances the experience without overpowering the cacao. It melts beautifully into a luxuriously smooth elixir, perfect for rituals, meditation, or daily wellness.

The packaging is stunning, reflecting the care and intention behind the product. It keeps the cacao fresh while adding to the sacred experience. Crafted with love and respect for both tradition and well-being, this cacao is more than just a drink—it’s a journey. Highly recommended!
Nina & Gökhan
Croatia

February 4, 2025
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Reply from When Nature Calls

Hi Nina & Gökhan, thank you for leaving us this thoughtful review! we take a lot of pride in our brand and aim for every product to reflect this attention to detail, and genuine care into the customer experience before, during, and after using the product. We hope to welcome you to amsterdam one day where we offer bespoke cacao sessions in combination with other wellness modalities.

Warmly,

The When Nature Calls Team

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, and the product is top quality. I couldn't be more satisfied, 10/10 would recommend!

January 27, 2025
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Reply from When Nature Calls

Hi F Tsoumeni, Thank you for your review! happy that it arrived quickly. Enjoy your order!

Rated 5 out of 5 stars

Smooth and efficient

From ordering to delivery, everything is smooth and efficient. Nothing to complain about. The products are of excellent quality. Client service is reactive.

January 23, 2025
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Reply from When Nature Calls

Thank you very much Catherine.
Great to hear your positive feedback

Rated 5 out of 5 stars

Always ok

Always is ok, maybe there is a bit problem with payment if you are from "other country"from EU. You need some "skills" to get correct payment😊 But WNC settle the matter in a short time...Thumbs up !

December 11, 2024
Rated 5 out of 5 stars

very fast shipping and good quality

the package was delivered quickly and the products are very good thanks !!

May 24, 2024
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Reply from When Nature Calls

Hi Sarrah, thank you for taking the time to leave us a review! we appreciate the feedback.

Rated 3 out of 5 stars

1 week from Holland to Switzerland

It finally arrived after one whole week! Some PSILOCYBIN -TRUFFELS seem to have a white mold on it. Can I still eat them?

March 7, 2024
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Reply from When Nature Calls

*Updated response to edited review*

Hi David,

Thank you for responding to our last reply to your review.

It is great to hear that your truffles have a white fluff on them- this is a great sign that they are fresh and safe to consume.

Although this white fluff looks like a mould, it is actually the root system of the truffle (mycelium). It is growing on your truffles as they are fresh- essentially they are trying to regrow themselves.

This is a great way to tell if truffles are fresh. Moreover, because we do not vacuum seal our truffles to keep them as potent and safe to consume as possible you will always notice after some time that our truffles go white and fluffy.

It is perfectly safe to consume the white fluff but if you would rather not, simply roll them in some kitchen paper, shake the jar and it will fall off, or lastly wash it under some water.

On our website we explain this phenomena, both in the truffle descriptions, in this blog (https://amsterdamtruffles.com/blogs/news/meet-the-truffles?_pos=1&_sid=f7c84125c&_ss=r) and also we have a dedicated frequently asked page where we mention why this occurs, feel free to visit it here: https://amsterdamtruffles.com/a/faq

Thank you again for ordering with us, if you have any further questions or want to have personal contact with us we would love to hear from you, you can reach our communications team at communications.partnerships.wnc@gmail.com

*updated response*

Good afternoon David,

Thank you for updating your review David. Great to hear the products arrived on their expected delivery date. Keep in mind that we do not sell psilocybin mushrooms, although they share the same active ingredient they are different to the truffles that you ordered. We understand that this white fluff you may have noticed on the truffle is not appealing but it is actually an excellent sign the truffle is alive and healthy.


This happens because the truffle is a fresh (actually considered live) product and therefore will try essentially to regrow itself, to do this the truffles' root system will start to grow (this is called mycelium) which appears as a white fluff- additionally this happens because we do not vacuum seal the truffles. We make a conscious decision to not vacuum seal them as this ensures they maintain their potency (vacuum sealing degrades the active ingredients) and cause the least gastrointestinal problems possible. It is perfectly safe to consume the white fluff but if you would rather not (understandable!) simply roll them in some kitchen paper, or shake the jar and it will fall off, or lastly wash it under some water.

On our website we explain this phenomena, both in the truffle descriptions, in this blog (https://amsterdamtruffles.com/blogs/news/meet-the-truffles?_pos=1&_sid=f7c84125c&_ss=r) and also we have a dedicated frequently asked page where we mention why this occurs, feel free to visit it here: https://amsterdamtruffles.com/a/faq

As your delivery took just a week to arrive this is no cause of concern that the mycelium has started to develop. Again, a great indication they are healthy and alive.

If you have any further questions or unsure you are more than welcome to get in touch with us, we are always happy to help and answer any queries.

Warmly,

Team When Nature Calls

Rated 5 out of 5 stars

Excellent place to order psilocybin microdoses

Very clear instructions and detailed FAQ about micro-dosing. Simple, fast shipping, in a nice Bamboo package.

January 23, 2024
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Reply from When Nature Calls

Thank you vey much for your review. Great to hear you liked the experience with us and the product.

Rated 5 out of 5 stars

Helpful and nice costumer support

The team was continuously very helpful!
I messed up my order at multiple stages in the process and the team was very responsive, patient and kind.

November 28, 2023
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Reply from When Nature Calls

Thank you Matilde for your review! Great to hear you had a great experience with us

Rated 5 out of 5 stars

Great service and products!

Products are conform to the description and of great quality, shipping was fast and efficient.

December 11, 2023
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Reply from When Nature Calls

Thank you for your review Lucas. We are happy you enjoyed your experience with us. Happy holidays

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