Whirlpool India Reviews 1,007

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Considering 177 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the service, finding it to be very poor and unprofessional, often leading to unresolved issues with their products. People frequently reported problems with various appliances, including washing machines, refrigerators, and ACs, with some products failing shortly after purchase or experiencing recurring malfunctions. The customer service was widely criticized for being unhelpful, unresponsive, and sometimes rude, with many experiencing long delays and broken promises regarding technician visits and repairs. Some people were dissatisfied with the staff, noting that technicians often failed to resolve problems, sometimes even attempting to charge for services that should have been under warranty or for unnecessary parts. Additionally, many customers highlighted extremely poor response times from service centers and customer care, with calls going unanswered or being disconnected, leaving them without solutions for extended periods.

What people talk about most

Service

Clients share widespread disappointment with the service, describing it as extremely poor and highly... See more

Product

Consumers express significant dissatisfaction with product quality, frequently reporting issues such as... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing deep dissatisfaction and... See more

Staff

Users describe negative interactions with staff, citing unprofessionalism and a lack of responsiveness from... See more

Response time

Customers had negative experiences with response times, frequently reporting long waits to connect with... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Bed service koi bi nahi lena Whirlpool company ki ko bi item nahi kardani uski after service poor he Service men k answer bhi bekar he Thanks for contacting Whirlpool. Your service request number S... See more

Rated 1 out of 5 stars

Very bad response from service center. Refrerigator Techie number was provided thru WhatsApp chat. But his phone is always in busy mode, nor he calls back.CAL25112500886 was my ticket number. WhatsA... See more

Rated 1 out of 5 stars

Third class service... Technician name of mustak bhai come change some parts take 5000 rs , he said wait for 24 hrs fridge will start, we wait 3 days fridge still not start, technician give response... See more

Rated 1 out of 5 stars

10/8/2025 ko whirlpool ki semi automatic washing machine li thi 11 aug ko kapde dhoye to uska filter baar baar nikalne laga complaint ki to service wale me kaha ki machine company se replace hogi ba... See more


1.1

Bad

TrustScore 1 out of 5

1K reviews

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Rated 1 out of 5 stars

Very poor services

Very poor services
We purchased top load washing machine from bajaj electronics there guy is friendly but whirlpool installation team is not responding to machine installation we called almost 10 to 20 times but not answering my call I suggest don't purchase any whirlpool product there no service on time...

May 22, 2025
Unprompted review
Rated 1 out of 5 stars

Very poor services I really trust…

Very poor services I really trust wirnpool brand but I am wrong I was purchased refrigerator last 2 year i was complaint last 1 month but compressor under warranty but 2 time denied your compressor will be available Monday to Tuesday but I was call Wednesday wirnpool team was replying your parts are not available.

I am very frustrated with wirnpool services

May 20, 2025
Unprompted review
Rated 1 out of 5 stars

I am quite disappointed with the…

I am quite disappointed with the overall performance and quality of the products we received. The items did not meet the specifications promised, and the actual functionality was far below expectations. Several components exhibited poor build quality, and we faced repeated operational issues during initial usage.

May 20, 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy Whirlpool product very bad…

Don't buy Whirlpool product very bad product very bad company thier engineer fooling the customer we bought Whirlpool fridge for 1 year cooling is very bad they change my fridge but the new fridge the problem is same so don't buy Whirlpool product third class company third class product

May 16, 2025
Unprompted review
Rated 1 out of 5 stars

Company and Product is not trustworthy

My mother is a 80 years old senior citizen, ( she even doesn't know how to handle herself at this age ) has bought a whirlpool fridge with her pension with the vision that she bought a fridge from a renewed company and showed faith in the company.

But her thought broke in a span of one year. Her fridge started troubling her after one year of purchase. Since then she is continuously contacting the customer care off and on for repair till today

This is really humiliating and harassing a company like WHIRLPOOL is giving bad services to the customers. I will make sure that I will spread this to other public not to buy WHIRLPOOL products.

We really had a bad experience. THE COMPANY IS NOT TRUSTWORTHY !

May 16, 2025
Unprompted review
Rated 1 out of 5 stars

Poor service

Poor service

3 to 4 time complain in th service centre and company also but no any technician come an visit at home no response any iwhat is this?

Whirlpool company should not be responsible for any problem in washing machine product...i think we will be think and then buy ...

Pradip
9978912824

May 8, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed with Whirlpool

Extremely disappointed with Whirlpool. The refrigerator arrived with a damaged handle and deep scratches inside the unit. It’s shocking that such poor-quality control exists at a reputed brand like Whirlpool. The handle design is flimsy and feels very cheap—definitely not what you’d expect from a premium appliance. This has been a terrible experience, and I would not recommend this Whirlpool refrigerator to anyone. Very poor quality and customer experience.

May 7, 2025
Unprompted review
Rated 1 out of 5 stars

Whirlpool has the worst service

Whirlpool has the worst service, Please refrain from buying any product (specifically refrigerator) from this company. I have had several calls with customer care for a service request and all in vain. I strongly recommend not to by Whirlpool product.

April 28, 2025
Unprompted review
Rated 1 out of 5 stars

Worst experience

Worst experience, my fridge is not working for past 2 weeks and am raising a complaint no any proper response from these pple.very worst behavior and attitude . Dnt ever buy whirlpool products @whirlpool

April 27, 2025
Unprompted review
Rated 1 out of 5 stars

I would not like to give 1 star also

I would not like to give 1 star also, Whirlpool refrigerator doesn't work after 2 or 3 years, after we need to sent to scrap.my freezer only works and technician came ask 500 rupees then he suggest turn off your fridge for two days it will works,same routine we done for cooling after they changes same parts issue gets worsen, totally I spend 5000 rupees issue not resolved. Then we turn on fridge it's completely down. After I send mail to regional manager , he calls and ask to give 500 rupees our technician will rectify the issue, the money I gave to technician is enough to buy new fridge.after I send the fridge to scrap they give me 1000 rupees they said in our warehouse most number of fridge is Whirlpool, he found the issue of the fridge, actually board is not working it cost around 4000 but it not sure works for long, he suggest me don't buy this brand, poor customer service. Atleast the person found what's the issue but Whirlpool technician totally unaware what's going on.

April 25, 2025
Unprompted review
Rated 1 out of 5 stars

The most useless service and product is…

The most useless service and product is Whirlpool. I am using Whirlpool microwave and I was facing some issue. I complained and it has been 20 days now and there is no response till now.I have sent mail to Whirlpool CEOs mail id but they also have no answer. This company has the worst service and product.

April 6, 2025
Unprompted review

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