Whitegates Mirfield Reviews 

53
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

The whitegates in mirfield are a disgrace. You book a viewing for a property get told a time to view the property at which was 16.00 and we call on the day to confirm the time you get told the time i... See more

Company replied

Rated 5 out of 5 stars

We found Gill, Chris and Oliver of Whitegates in Mirfield friendly, helpful and efficient. One of them was always available to answer queries either on the phone or when we called into the office in... See more

Rated 5 out of 5 stars

We’ve used Whitegates now for the purchase of three properties and one sale so far (they sold our house within one week!!!). We’ve just signed up to sell our second property with them too! Exceptional... See more

Company replied

Rated 1 out of 5 stars

BAD ESTATE AGENT - worst one ever sellung properties - promising he cant get more than valuation of the property. THIS AGENT IS ONE - who makes buyers go into a bidding war ADVICE ADVERT... See more

Company details

  1. Real Estate Agents
  2. Real Estate Agency
  3. Real Estate Rental Agency

Written by the company

A local business run by a great team of staff comprising Sarah Clay (manager), Chris Baker (sales advisor), Gill Hanson (sales advisor) and Junaid Patel (Lettings manager). Having 75 years combined experience in the estate agency field. Whitegates has been established in Mirfield town centre for over 25 years. Nothing is too much trouble whether you are selling or letting, so why not pop in for a chat or give us a call, we would love to hear from you.


Contact info

3.1

Average

TrustScore 3 out of 5

53 reviews

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3.1

All reviews

(53)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

Unprofessional

The whitegates in mirfield are a disgrace. You book a viewing for a property get told a time to view the property at which was 16.00 and we call on the day to confirm the time you get told the time is then 17.15 you turn up and nobody is their to show you round the property. Now if Mirfield whitegates don't want to rent out the property then take the god damn property of the listing. The property was 16 bracken hill mirfield. Don't waste your time viewing it as you won't get to view it anyway.

May 15, 2026
Unprompted review
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Reply from Whitegates Mirfield

Hi Claire,

We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback.

We would just like to clarify that Mirfield Whitegates specialises exclusively in property sales. Lettings are handled by a separate branch, so unfortunately your experience does not reflect the service provided by our sales team.

Should you ever be looking to buy or sell a property in the future, we would be delighted to assist you and provide the high level of service we pride ourselves on.

Kind regards,
The Mirfield Whitegates Team

Rated 5 out of 5 stars

Great service.

This is the second time I have purchased with Whitegates and also chose to sell with them as well. Local friendly office. Excellent service from Bronte in the final stages of completion - she was vital in the process. Thanks for a great service.

February 20, 2026
Unprompted review
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Reply from Whitegates Mirfield

Hi Hazel,

Thank you so much for your wonderful review. It was an absolute pleasure to assist you with both the sale of your property and your onward purchase.

We’re delighted we could support you throughout the process and wish you all the very best in your new home. Should you ever need our assistance again in the future, please don’t hesitate to get in touch - we’d be delighted to help.

Kind regards,
The Mirfield Whitegates Team

Rated 5 out of 5 stars

Sale of Propert in Mirfield

From the very first meeting with the Whitegates team (Sarah, Chris, Junaid) at their Mirfield office their professionalism, pro-activity and first class advice was exemplary. When solicitors seemed unable to answer questions the Whitegates team were able to obtain answers! As I live many miles away they organised all viewings and kept me updated at all times. Highly recommended to anyone in the Mirfield area who wishes to sell their property. Thank you!

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

Selling property

Mirfield Whitegates have been fantastic and a great help to me over the years as a landlord and recently during selling . They are all really nice people who always go beyond the norm and they have kept me informed at every stage of the process . I carnt thank them enough and will always recommend them as they do what they promise always

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

I can’t speak highly enough for…

I can’t speak highly enough for whitegates in Mirfield Gill and Chris are excellent, there professional manner and communication throughout the process was amazing I would definitely recommend to all friends and family thank you for making my experience a positive one.

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding team

The whole team were amazing, from Sarah valuing our home, making us feel informed and giving us the confidence to put our home in the market, which was sold easierly.
Gillian was brilliant at reassurance and assisting with any enquiry. She was warm and friendly and make a very stressful situation feel like it was being managed well.
Chris went above and beyond to chaos of a very long chain, and we eventually got the amazing end result.
I would recommend Whitegates team, very personable, very understanding and really good with advice.

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

Sold my property very happy

Ollly and the team have recently sold my property.
I couldn’t be happier with the service I received. They were always helpful whenever I called , great communication would definitely recommend and would use again in the future .

November 24, 2021
Unprompted review
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Reply from Whitegates Mirfield

Thank you Jules!

Rated 5 out of 5 stars

Great team! 👍

All the team at whitegates Mirfield were really helpful and professional, from the initial valuation, management of viewings by prospective buyers, through to completion. Thanks for all your help.

September 27, 2021
Unprompted review
Rated 5 out of 5 stars

Going above and beyond the call of duty

I bought my house in Mirfield with the team at Whitegates and, when I was looking to sell it, there was no other estate agent I would consider to see me through the process.
The initial sale interview was very thorough, the photos were amazing and all the visits handled very professionally. We had a good amount of interest and several offers.
I felt the team was fair in their advice regarding the different offers and we ended up accepting a great offer.
However, where the Whitegates team - Gillian and Ollie - really proved their value, was when the sale dragged on and we had to leave it in their hands when we emigrated. They have gone above and beyond the call of duty in ensuring that we get this sale to the finish line and I appreciate them so very much!

September 18, 2021
Unprompted review
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Reply from Whitegates Mirfield

We are nearly there!!! Thank you

Rated 5 out of 5 stars

I was super impressed with the Mirfield…

I was super impressed with the Mirfield team from start to finish. Warm and professional, they made the whole process hassle free. They came highly recommended and I can see why.

September 13, 2021
Unprompted review
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Reply from Whitegates Mirfield

Cheers Luke! Always good to get some nice feedback. I'm sure we will see you around now you are here in Mirfield!

Rated 5 out of 5 stars

Staff at this branch have been amazing and professional throughout the sale process

Staff at this branch has been exceptional, they have been helpful, compassionate, approachable, and extremely understanding. They have kept me well informed and made the whole process of selling my property pain free.
I would highly recommend Whitegates Mirfield without hesitation to family, friends, and anyone who is looking to sell, buy, or rent.
Thank you Olly, Gill, and Cris.

September 10, 2021
Unprompted review
Rated 5 out of 5 stars

Would highly recommend Whitegates…

Would highly recommend Whitegates Mirfield. Ollie, Gill and Chris helped us through a difficult sale and purchase. Not sure it would have gone through without their help. Thanks to all!

January 24, 2021
Unprompted review
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Reply from Whitegates Mirfield

Thank you so much. We will miss our Friday catch ups!!

Rated 5 out of 5 stars

Good experience. Would recommend.

Everything went smoothly during the letting process. Once we'd moved in, Demelza was great. We didn't have many issues with the flat during our tenancy but when we did Demelza responded quickly and got things sorted out quickly and efficiently. Thanks!

January 11, 2021
Unprompted review
Rated 5 out of 5 stars

Whitegates Mirfield

I have dealt with Whitegates for 8 years now and have found them to be extremely professional and helpful. For a number of years Demelza Bottomley has been my contact at Whitegates. She is very thorough and quick to respond, and all ways friendly, putting me at ease. The team has responded swiftly to complete repairs etc. I would certainly recommend them.

January 7, 2021
Unprompted review
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Reply from Whitegates Mirfield

Thank You so much Heather. We will be sure to let Demelza and the team know.

Rated 5 out of 5 stars

From getting the house on the market to…

From getting the house on the market to completing the sale Olly and the team and Mirfield went above and beyond with their services as an estate agents. Highly Recommend!

August 5, 2020
Unprompted review
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Reply from Whitegates Mirfield

Thanks Zoe! Hope you are loving your new place. Don't forget to get Olly up there when you've finished the work.

Rated 5 out of 5 stars

Cannot thank Whitegates enough for their help

Cannot thank Whitegates enough for their help throughout the purchase of our property.

With everything happening during the pandemic, the whitegates team (especially Olly) never stopped in pushing along the different solicitors and getting information from the sellers and other parties in the chain which otherwise we had generally struggled to get hold of.

Olly helped us to keep reassured that things were moving forward and he was always on hand to help with any questions or issues we had. This included chasing up solicitors when they were being otherwise elusive.

Cannot recommend whitegates enough, thank you for your help throughout this process

July 28, 2020
Unprompted review
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Reply from Whitegates Mirfield

Thank you! It was a testing few weeks especially with lockdown and elusive solicitors. Really hope you enjoy your new home. It is a lovely place.

Rated 5 out of 5 stars

Excellent service from a great team

Purchased my first investment property from Whitegates Mirfield and the service Ollie and his team provided was extremely professional, making the whole process pleasingly straight forward. Such was the positive experience, that I subsequently decided to let them also manage the property. Turned out to be a good decision, as Demelza continues to provide the same professional level of service on the lettings side, with great attention to detail. The whole business has the ability to make me feel valued as a customer and consequently I would not hesitate to recommend them to any prospective buyer, seller or landlord.

July 10, 2020
Unprompted review

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