I had purchased a dress in two sizes and picked them up via click & collect. One I returned immediately in store as it was too large. I returned the other a few days later, in store, as had decided... See more
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White Stuff is a British fashion and lifestyle brand that sells women’s, men’s and kids' clothing, accessories, homeware and gifts in over 115 shops in the United Kingdom, shops in Germany, via mail-order catalogues and through its website.
White Stuff, Office 2.04/5, Second Floor, Canterbury Court, 1-3 Brixton Road, SW9 6DE, London, United Kingdom
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As always from this lovely company garments as described, true to size & beautifully made.

Reply from White Stuff
Purchased items online. Couple were not suitable, too big and not a good fit. Returned to site in Brighton. Sales assistant was very helpful and returned one item and recovered a smaller size. This arrived within 5 days. And fits well.

Reply from White Stuff
Really friendly & helpful staff at the Broughton shop.

Reply from White Stuff
My order came in the allotted time. I did not give 5 stars because I ordered 2 different sizes of jeans and still had to pay the postage back on the pair I was returning

Reply from White Stuff
Amazing service with perfect product knowledge. The girls all knew what they were talking about. Nothing was too much trouble for them at all.
I will 100% be back with my friends next time. Sarah and Tegan were so lovely and great ambassadors for your brand.

Reply from White Stuff
The quality of the clothes goes without saying BUT when you get the best and friendliest customer service as well it’s a no brainer. Eastbourne White Stuff don’t know how but you make every customer feel like a VIP! Well done 🩷

Reply from White Stuff
Very helpful and answered any questions, good service

Reply from White Stuff
Really nice shop assistant, great user experience.
Really good quality clothing too.

Reply from White Stuff
Jessica gave above and beyond service

Reply from White Stuff
Would have given 5 stars but you use Evri as your courier. I only knew my parcel had been delivered by a white stuff email. I then had to find my parcel!!! I was in at the time and have a ring doorbell. So no excuse for it to be chucked behind a flower pot!!!

Reply from White Stuff
On line ordering is straightforward and simple. Delivery was on time and items were as selected; a good fit and excellent quality.

Reply from White Stuff
Paid for next day delivery and delivered on time.
The sizing was out on my skirt that I ordered large fitting needed to order a smaller size.
The store was very helpful by refunding me for the wrong size install instead of having to send back

Reply from White Stuff
Bought a blue and cream cardigan from them. Was very quick to arrive. Very nice and lovely and soft . Fits great and matches the pics.

Reply from White Stuff
Ordered online arrived quickly and plenty of time to be collected.
Pleasant lady serving in the store when I collected.
Lovely dress very pleased with it and a sale item too.

Reply from White Stuff
Lovely quality cardigan , fits well . Good price in the sale .

Reply from White Stuff
5/5 Stars — Easily the best shop on George Street!
I popped into White Stuff on George Street today, and as always, the customer service was second to none. The staff here are genuinely incredible—so warm, friendly, and helpful every single time you step through the door.
A special shoutout to Wendy, who has made every visit such a lovely experience over the years. The team’s energy today was infectious; they were so excited sharing a sneak peek of the upcoming autumn range, and their enthusiasm completely got me hyped for the new season too! I picked up a great sale bargain today, but I’ve already got my eye on a few stunning autumnal pieces that I’ll definitely be going back for soon.
If White Stuff head office reads this: you have an absolute gem of a team in Edinburgh. They make shopping here a joy! Thank you Wendy & Team ❤️☺️

Reply from White Stuff

Reply from White Stuff
Excellent quality and mostly a good fit. Drawstring shorts too baggy for me, but easy returns procedure so not a problem.

Reply from White Stuff
We shopped in our local Beverley store today and had a great experience. I tried on a couple of lovely quality, new season, jumpers and the sales assistant, Abigail, was so helpful and engaging. Really knowledgable about the clothes and was enthusiastic in discussing options on how to style my new purchase. Such great customer service and a credit to the store.

Reply from White Stuff
Quality is excellent but sizing bizarre. 20R is smaller than 18R! Had to return that pair. The 18 is excellent, good fabric, cut and fit.

Reply from White Stuff
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