Clickmechanic was no good with my enquiry despite trying multiple times I got stone walled to fix my ball joints on t4. Then, Met a great mobile mechanic (fix it felix) couldn't ask for more as he... See more
Company replied
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Within minutes of me putting my request on their system, I had received a number of quotes. Once I'd researched the quotes and who was making them, I chose the garage. The only disappointing aspect wa... See more
Company replied
A decent service which enabled me to find a great garage to get the job I needed sorting. Booking through the site doesn’t really work so it’s best to just message the garage and confirm that way.
Company replied
Staff friendly enough , wasn’t expecting the car to fail on so much , thing is not everyone has £700-800 spare and had no facility like bumper so that I could have the work done. Very dissapointed pai... See more
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Company details
About FixMyCar
Written by the company
FixMyCar is a free, easy to use service that lets drivers compare and book garages online.
Our Garage Network is made up of over 15,000 top-rated garages, mobile mechanics and dealerships around the UK. Whether you're looking to get your car serviced, book an MOT or have a specialist repair your car, we can help you find the right garage at the right price.
Get a quote
Contact info
100 Longwater Ave, RG2 6GP, Reading, United Kingdom
- 0330 124 3522
- team@whocanfixmycar.com
- www.whocanfixmycar.com
3.8
Great
11K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Messages disappeared and complaint not properly addressed
I used WhoCanFixMyCar to obtain quotes and communicate with garages. Following a dispute with one garage, I raised a formal complaint.
My concern is not the garage itself, but how the platform handled the situation:
• Message history related to my complaint is no longer visible in my account, while much older conversations remain accessible
• This message history was the key evidence for my complaint
• My review of the garage was removed for “breach of terms,” but no clear explanation was provided
• My complaint was closed without addressing these concerns, and responses focused on unrelated points
I understand this is a marketplace platform, but removing access to recent communication and not providing transparency around moderation decisions raises serious concerns.
Users should be aware that they may not retain access to important records once a case is closed, and that complaint handling may not fully address the issues raised.
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Update on 05 May 2026
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Review:
Used WhoCanFixMyCar to get quotes and raised a complaint about a garage.
Main issues were never properly addressed. Instead:
• Message history related to my case disappeared, while older messages remain
• My review was removed for “breach of terms” with no clear explanation
• Complaint was closed without resolving these concerns
In response to FixMyCar’s reply:
My concern is not about escalation options, but about transparency on your platform — specifically why relevant message history is no longer visible and why my review was removed without clear justification. These points have still not been addressed.
I would recommend keeping your own records and not relying on the platform for complaint resolution.
March 31, 2026
Unprompted review
Reply from FixMyCar
Hi Ismail, thanks for taking the time to share your experience. We’re sorry to hear how disappointed you feel.
We reviewed this booking and liaised with both you and the garage extensively, and we shared our outcome with you directly. As a comparison and booking platform, our role is to help facilitate communication between both parties.
Where a resolution cannot be reached, the best next step if you wish to escalate further is to contact an independent body such as Citizens Advice, Trading Standards or The Motor Ombudsman.
Thank you again for your feedback.
Kind regards,
The FixMyCar team
Quick & efficient easy to use
Quick & efficient easy ti use & fast results. Fully informative. Price s compared
May 2, 2026
Unprompted review
Reply from FixMyCar
Good afternoon Mel,
We're thrilled to hear you had a great experience using FixMyCar.
Thank you for taking the time to leave us a review - we truly appreciate it.
Kind regards,
The FixMyCar team.
Didn't work
Didn't work. Not a single response. Was useful just to list garages close by.
May 1, 2026
Unprompted review
Reply from FixMyCar
Good afternoon,
We’re sorry to hear about the lack of quotes for the job you posted.
While we cannot guarantee that every job will receive a quote, we are actively working to increase the number of garages quoting through our website.
You can also request quotes directly from garages in your area by visiting https://www.whocanfixmycar.com/services, entering your postcode, selecting a garage, and clicking "Request a quote."
Kind regards,
The FixMyCar team
A waste of time o reply
I sent a message on Tuesday 28/4/26 it’s now Friday night and no reply from anyone what a waste of time.
April 28, 2026
Unprompted review
Reply from FixMyCar
Good afternoon Nick,
Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.
Please email us at team@fixmycar.com with more details, and we will look into the matter.
Kind regards,
The FixMyCar team.
terrible
terrible! it told me i had a next day mot booking when in reality the garage was fully booked up for another 11 days! just as well i went to the garage to check its location
May 1, 2026
Unprompted review
Reply from FixMyCar
Hello Tom,
We're sorry to hear about your experience.
When booking a job through our site, the available dates should reflect the garage’s availability. Unfortunately, it sounds like there may have been a miscommunication on the garage’s end in this instance.
To help us look into this, please email our customer service team at team@fixmycar.com with more details. We’d be happy to contact the garage and encourage them to improve their booking process to prevent this from happening again.
Kind regards,
The FixMyCar team.
Booked full service through Fix My Car
Booked full service through Fix My Car. Booking was easy. Finding the garage was a bit difficult but the people were excellent and the price was very reasonable. I would happily go back again in future.
May 1, 2026
Unprompted review
Reply from FixMyCar
Good afternoon Brendan,
We're thrilled to hear you had a great experience using FixMyCar.
Thank you for taking the time to leave us a review - we truly appreciate it.
Kind regards,
The FixMyCar team.
DONT USE IT!
DONT USE IT! while it does get you in contact with garages. It also gives your phone number to hundreds of spam callers. Inm guessing they let anyone sign up as a garage, since asking for a quote, I receive 5 spam calls a day from insurance scams to bank scams. Curse you fix my car. You shall rue the day.
April 27, 2026
Unprompted review
Reply from FixMyCar
Hello Auzzie,
Thank you for raising this concern. We take this feedback very seriously and want to ensure the driver experience on FixMyCar is as pain-free as possible. What you have raised here is not up to our usual standards and we have taken steps to address this immediately.
As of this month, we have identified and removed a number of garages who were found to be misusing Driver phone numbers, against our Terms and Conditions. We have also ensured that all Driver phone numbers are fully hidden until they have accepted a quote from a garage, ensuring only the garage you want to do business with can call you.
Please email us at team@fixmycar.com, and we’ll be happy to close your quote on your behalf to prevent any further calls regarding your booking request.
We regret your experience with FixMyCar wasn't as good as it should have been, but we sincerely thank you for your feedback as it has helped us improve. We hope you'll give us another chance one day.
Kind regards,
The FixMyCar Team.
Friendly
Friendly, informative mechanic. Great customer service and competitive pricing. Offered courtesy car whilst work being done. Highly recommended!!
April 16, 2026
Unprompted review
Reply from FixMyCar
Hello Bash,
We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!
Thank you for taking the time to leave us a review.
Kind regards,
The FixMyCar Team.
Posted a job more than once on this…
Posted a job more than once on this site and have never received a quote. Complete waste of time.
April 30, 2026
Unprompted review
Reply from FixMyCar
Hello Dale,
We’re sorry to hear about the lack of quotes for the job you posted.
While we cannot guarantee that every job will receive a quote, we are actively working to increase the number of garages quoting through our website.
You can also request quotes directly from garages in your area by visiting https://www.whocanfixmycar.com/services, entering your postcode, selecting a garage, and clicking "Request a quote."
Kind regards,
The FixMyCar team
Quick and simple getting best prices
April 30, 2026
Unprompted review
Reply from FixMyCar
God morning Rich,
We're thrilled to hear you had a great experience using FixMyCar.
Thank you for taking the time to leave us a review - we truly appreciate it.
Kind regards,
The FixMyCar team.
Cambelt & water pump change quotes… pleasantly surprised.
Cambelt & water pump change quotes Renault 1.5 DCI. Phoning local garages, quotes were £1,083 -890. One mob mech wanted over £1,300. FMC quotes were £450 -750 or so.
April 30, 2026
Unprompted review
Reply from FixMyCar
Good morning John,
We're thrilled to hear you had a great experience using FixMyCar.
Thank you for taking the time to leave us a review - we truly appreciate it.
Kind regards,
The FixMyCar team.
Got best price using this site
April 17, 2026
Unprompted review
Reply from FixMyCar
Good afternoon Simon,
We're thrilled to hear you had a great experience using FixMyCar.
Thank you for taking the time to leave us a review - we truly appreciate it.
Kind regards,
The FixMyCar team.
Formula one servicing in Bulwell
Formula one servicing in Bulwell, Nottingham..
Waste of time, negative response, will go elsewhere.
M A Smith
April 29, 2026
Unprompted review
Reply from FixMyCar
Good afternoon Maureen,
Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.
Please email us at team@fixmycar.com with more details, and we will look into the matter.
Kind regards,
The FixMyCar team.
The staff Junet and Dannywere nice…
The staff Junet and Dannywere nice friendly calling me by name, the fitters and all the workman were nice and friendly too.
Answered my questions nicely and service provided was great.
I would recommend Continental Motors to anyone who wants good quality service and reasonable affordable prices.
Thank you everyone .
Subhash Davda 28/4/26.
April 28, 2026
Unprompted review
Reply from FixMyCar
Hello Subhash,
We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!
Thank you for taking the time to leave us a review.
Kind regards,
The FixMyCar Team.
From a mechanics perspective this site…
From a mechanics perspective this site used to be amazing but its now awful the commission we pay is high the site is not supportive to small companies its now harder for us to get jobs as we cant contact a customer directly they taken that away from us my advise from a mechanic on this platform look elsewhere
April 28, 2026
Unprompted review
Reply from FixMyCar
Hello,
We’re sorry to hear that you’re not satisfied with the recent changes to our platform.
Our updated job fee pricing structure is designed to better support and reward your business growth, with the platform now free to use and with a new Performance Programme that reduces annual job fees based on your performance on the FixMyCar platform.
We’ve removed the phone number reveal feature following feedback from drivers about misuse. However, you can still access contact details directly once you’ve won the job, as we know this contact is important.
The in-platform messaging feature remains available to our Garage Network for contacting drivers directly at any time, and we recommend using this to make initial contact with drivers before they accept your quote.
Kind regards,
The FixMyCar team
Excellent recommendation
Excellent recommendation, used total fix services,and they did a great job fixing my air con,and very reasonable price,so I was after my timing belt doing etc,so im giving them the job,nice people.
April 28, 2026
Unprompted review
Reply from FixMyCar
Hello Wayne,
We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!
Thank you for taking the time to leave us a review.
Kind regards,
The FixMyCar Team.
Very efficient good service came up…
Very efficient good service came up with a number of quotes for the job I needed doing within half hour I had literally booked the service I needed
April 26, 2026
Unprompted review
Reply from FixMyCar
Good afternoon John,
We're thrilled to hear you had a great experience using FixMyCar.
Thank you for taking the time to leave us a review - we truly appreciate it.
Kind regards,
The FixMyCar team.
I was able to get wanted I wanted which makes Fix my Car valuable assets
I was able to get wanted I wanted without sweating which makes
April 27, 2026
Unprompted review
Reply from FixMyCar
Good afternoon Joseph,
We're thrilled to hear you had a great experience using FixMyCar.
Thank you for taking the time to leave us a review - we truly appreciate it.
Kind regards,
The FixMyCar team.
Misleading Prices are not what garage want so wage…
Prices are not what garage want so wage of time
April 25, 2026
Unprompted review
Reply from FixMyCar
Good afternoon Teresa,
Thank you for taking the time to leave feedback.
The quotes provided by garages on our platform are estimates and may change following an in-person inspection of your vehicle.
If you believe you received a misleading quote, please email our customer service team at team@fixmycar.com with more details. We will review the situation and contact the garage to encourage more accurate pricing in the future.
Kind regards,
The FixMyCar team.
Service booked; no comms thereafter
Booked my car in for a service, got forwarded to a garage with an automated response - left message to garage through whocanfixmycar only to be ignored - was given a date for service but no time - had to call garage on day of service to be told "Sorry, this slipped through the net". Had to completely re-plan my weekend.
April 25, 2026
Unprompted review
Reply from FixMyCar
Hello James,
We’re sorry to hear you weren’t satisfied with the garage on our platform.
We strive to partner with trusted and reputable garages to provide our customers with a seamless car repair experience.
If you could spare five minutes to email us at team@fixmycar.com with a brief explanation of the issue you encountered, we will investigate the matter and work to improve the experience for future users.
Thank you for taking the time to leave your feedback.
Kind regards,
The FixMyCar team
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