FixMyCar Reviews 

11,380
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 634 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being knowledgeable, efficient, and friendly, making interactions positive and helpful. Many people also appreciate the competitive pricing and the ability to save money on repairs. Reviewers often highlight the quick and efficient service, with jobs completed promptly and effectively, and the platform is noted for its ease of use in finding quotes and local garages. However, some customers also noted issues with the booking process, experiencing problems with bookings not being recorded or conflicting information about appointments. A few other people also felt that services were not always carried out as expected or were not properly documented, leading to uncertainty about the work performed.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, with some reviewers praising the quick... See more

Price

People report ambiguous experiences with price, with many customers finding competitive and reasonable... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness and knowledge. Many... See more

Booking process

Customers had ambiguous experiences with the booking process, with many finding it easy and quick to book... See more

Website

Clients share ambiguous opinions on the website, with some finding it easy to use and helpful for finding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Clickmechanic was no good with my enquiry despite trying multiple times I got stone walled to fix my ball joints on t4. Then, Met a great mobile mechanic (fix it felix) couldn't ask for more as he... See more

Company replied

Rated 4 out of 5 stars

Within minutes of me putting my request on their system, I had received a number of quotes. Once I'd researched the quotes and who was making them, I chose the garage. The only disappointing aspect wa... See more

Company replied

Rated 4 out of 5 stars

A decent service which enabled me to find a great garage to get the job I needed sorting. Booking through the site doesn’t really work so it’s best to just message the garage and confirm that way.

Company replied

Rated 3 out of 5 stars

Staff friendly enough , wasn’t expecting the car to fail on so much , thing is not everyone has £700-800 spare and had no facility like bumper so that I could have the work done. Very dissapointed pai... See more

Company replied


Company details

  1. Price Comparison Site
  2. Auto Repair Shop
  3. Car Service
  4. Mechanic
  5. Online Marketplace

About FixMyCar

Written by the company

FixMyCar is a free, easy to use service that lets drivers compare and book garages online. Our Garage Network is made up of over 15,000 top-rated garages, mobile mechanics and dealerships around the UK. Whether you're looking to get your car serviced, book an MOT or have a specialist repair your car, we can help you find the right garage at the right price. Get a quote

Contact info

3.8

Great

TrustScore 4 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.8

All reviews

(11,380)

589 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would use again

I received a quote back almost immediately. The price was better than one from Kwikfit. Booking was simple. Messages were concise and accurate. The work was carried out exactly as described for the right price. Overall it was relatively simple and a great service.

May 5, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Adam,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Absolutely terrible experience

Absolutely terrible experience. The platform feels completely unhelpful when problems arise between customers and mechanics. Poor communication, misleading expectations, and almost no real support when you actually need assistance. Time was wasted, money was lost, and instead of helping resolve issues, they just send generic replies and avoid responsibility. Very disappointing service and definitely not a platform I would trust again for serious work. I would strongly recommend looking elsewhere if you value professionalism and proper customer support.

May 14, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Yovcho,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Major car engine problem soon sorted

Needing some reliable advice and some quotes to assess, Fixmy car proved to be invaluable. I headed for West Yorkshire Motors and the major problem I had with the car was quickly sorted and I felt greatly reassured by the whole experience. I have no reservation at all in recommending them.

April 30, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello John,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

Such a great guy Pervaiz solved my car…

Such a great guy Pervaiz solved my car problem with in hour at good rate.

May 15, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Abdul,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

Excellent service

Excellent service, quotes received through fixmycar and work done quickly and with minimum disruption by excellent garage.

April 30, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Lynda,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 1 out of 5 stars

No-show and Zero Communication from Morley's Motors

​I booked Morley's Motors via FixMyCar for a starter motor replacement. A price was agreed and a date was set. The mechanic confirmed he would source the part himself. However, on the day of the appointment, they failed to show up. I have tried reaching out multiple times via both phone and email with no response whatsoever. Disappointing service and a complete lack of professionalism.

May 12, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Michala,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Bogus company’s using this site and…

Bogus company’s using this site and nothing can be done about it . Totally got ripped off . Took my car broke and brought it back broke - fix my car have said they cannot do anything about it . Would never use again -

September 27, 2025
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Gayle,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Five star service

So glad I looked at the Fix My Car website and even more happy that I took up the quote from MXK Automotive Ltd. Cannot praise them enough. Matt and his colleague did a first rate job on replacing the clutch and track rod ends.Arrived on time,stuck to the quote and left one very happy client.

May 12, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Brenda,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

I found the service easy to use I…

I found the service easy to use I accept that sometimes the response time back from garages was slow but once I got a response from a garage the system worked very well,

Would recommend this service

April 29, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Ian,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Great service

April 29, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Colin,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Great experience!

Great experience!

They helped put me in contact with a local mobile mechanic who were able to come out and repair a fault my car had, the price for the work massively undercut some other local garages!

Would 100% recommend and use them again

April 28, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Charlie,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

This is my experience regarding who can…

This is my experience regarding who can fix my car website. Please do not trust that website as they give me information About mechanic that they dissolve the business and does not exist and I share the communication between myself and the Mechanic with who can fix my car, but the did not give me any help at all and they wash the hand of it and now my car and the money that I have paid to fix my car that is being stolen by the mechanic and they told me there is nothing we can do for you. It's between you and him.
This is my experience. Please do not trust them.

Dear Sir or Madam
Unfortunately, you are wrong I have the evidences from the company House proved that the garage was dissolved in May 2025 7 weeks before taking my business.
Thank you

June 20, 2025
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hi Ahmed, thanks for taking the time to share your experience.

We reviewed this booking and liaised with both you and the garage, and we shared our outcome with you directly. As a comparison and booking platform, our role is to help facilitate communication between both parties.

Where a resolution cannot be reached, the best next step if you wish to escalate further is to contact an independent body such as Citizens Advice, Trading Standards or The Motor Ombudsman.

For your reference, we can also confirm that the garage is still registered with Companies House.

Thank you again for your feedback.

Kind regards,
The FixMyCar team

Rated 5 out of 5 stars

Great mechanic!

Quick, honest and fairly priced. Super friendly mechanic, I would definitely hire again!

April 18, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Jess,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 3 out of 5 stars

They're just a comparison web,once you…

They're just a comparison web,once you directed to a garage they start do add they own additional fees. You probably never paid what's advertised

May 9, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon,

Thank you for taking the time to leave feedback.

The quotes provided by garages on our platform are estimates and may change following an in-person inspection of your vehicle.

If you believe you received a misleading quote, please email our customer service team at team@fixmycar.com with more details. We will review the situation and contact the garage to encourage more accurate pricing in the future.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Very easy and found quote and booked my…

Very easy and found quote and booked my car service in 5 minutes brilliant just found fixmycar by googling

May 8, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Teresa,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Total incompetence

Booked a mot with them for the following day which was showing as available on the website and received a confirmation email to confirm the booking.
Arrived at garage the following morning to be told they have no record of the booking.
An hours round trip with 2 vehicles for nothing, had no tax or mot on the vehicle booked so needed it doing that day, complete waste of my time and fuel.
Won’t be using them again that’s for sure.

May 7, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Lou,

We're sorry to hear about your experience.

When booking a job through our site, the available dates should reflect the garage’s availability. Unfortunately, it sounds like there may have been a miscommunication on the garage’s end in this instance.

To help us look into this, please email our customer service team at team@fixmycar.com with more details. We’d be happy to contact the garage and encourage them to improve their booking process to prevent this from happening again.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Great customer service from start to…

Great customer service from start to finish. Would highly recommend if you need someone professional and reliable to carry out your works.

April 28, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Bhav,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Great value and excellent service

I can highly recommend this garage with great staff bubbly Lucy is great with customers alongside the rest of the team, completed the work required in my vehicle to a high standard and let you know if they do find or have any issues or when work will be completed by to make sure your driving safely on the roads and affordable payment options available keep up the great work team 🫶

May 5, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Stuart,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

Very easy to book and cheap

Very easy to book and cheap

May 5, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mr Lawrence,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Piston and Rotor - Brilliant service and acceptable price

Brilliant service and acceptable price. The mechanics took care with my car and pride in their work. Would recommend to anyone and definitely use again

April 16, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Robert,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

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