FixMyCar Reviews 

11,375
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 634 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being knowledgeable, efficient, and friendly, making interactions positive and helpful. Many people also appreciate the competitive pricing and the ability to save money on repairs. Reviewers often highlight the quick and efficient service, with jobs completed promptly and effectively, and the platform is noted for its ease of use in finding quotes and local garages. However, some customers also noted issues with the booking process, experiencing problems with bookings not being recorded or conflicting information about appointments. A few other people also felt that services were not always carried out as expected or were not properly documented, leading to uncertainty about the work performed.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, with some reviewers praising the quick... See more

Price

People report ambiguous experiences with price, with many customers finding competitive and reasonable... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness and knowledge. Many... See more

Booking process

Customers had ambiguous experiences with the booking process, with many finding it easy and quick to book... See more

Website

Clients share ambiguous opinions on the website, with some finding it easy to use and helpful for finding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Clickmechanic was no good with my enquiry despite trying multiple times I got stone walled to fix my ball joints on t4. Then, Met a great mobile mechanic (fix it felix) couldn't ask for more as he... See more

Company replied

Rated 4 out of 5 stars

Within minutes of me putting my request on their system, I had received a number of quotes. Once I'd researched the quotes and who was making them, I chose the garage. The only disappointing aspect wa... See more

Company replied

Rated 4 out of 5 stars

A decent service which enabled me to find a great garage to get the job I needed sorting. Booking through the site doesn’t really work so it’s best to just message the garage and confirm that way.

Company replied

Rated 3 out of 5 stars

Staff friendly enough , wasn’t expecting the car to fail on so much , thing is not everyone has £700-800 spare and had no facility like bumper so that I could have the work done. Very dissapointed pai... See more

Company replied


Company details

  1. Price Comparison Site
  2. Auto Repair Shop
  3. Car Service
  4. Mechanic
  5. Online Marketplace

About FixMyCar

Written by the company

FixMyCar is a free, easy to use service that lets drivers compare and book garages online. Our Garage Network is made up of over 15,000 top-rated garages, mobile mechanics and dealerships around the UK. Whether you're looking to get your car serviced, book an MOT or have a specialist repair your car, we can help you find the right garage at the right price. Get a quote

Contact info

3.8

Great

TrustScore 4 out of 5

11K reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.8

All reviews

(11,375)

586 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Completely unconfirmed "booking" and incorrect price quoted

I used FixMy Car to get qoutes for an aircon regas on a 2022 Ford Puma.
Of the four garages offered, I chose the most convenient , which was also the cheapest, and selected from the offered dates which was Wednesday 8th July.
I got an email confirming my booking has been made, but please contact the garage to confirm booking arrangements.
Car: Puma Ford 2023 - CP72***
Service: Aircon Regas - £55
I thought this would be just the time on the day, but looking at the garages website, the price quoted was clearly for R134a, the older and cheaper standard, despite the age of the car meaning it clearly needs the newer standard gas.
I tried phoning the garage three times, got voicemail each time. Left my details. The appointment date has now passed with no contact from the garage.
A total waste of time.

July 6, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Neville,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Gives wrong quote

Got quoted £60 for air con regas. Chose the garage. Garage on arrival quoted £129. Said fix my cars quotes always wrong. Won’t use them again

July 7, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mark,

Thank you for taking the time to leave feedback.

The quotes provided by garages on our platform are estimates and may change following an in-person inspection of your vehicle.

If you believe you received a misleading quote, please email our customer service team at team@fixmycar.com with more details. We will review the situation and contact the garage to encourage more accurate pricing in the future.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Absolutely appalling

Absolutely appalling, I booked work, got 2 conflicting emails about where and when the work would be done, phoned to only number to be told, after almost an hour on hold, it was the wrong department and someone would be in touch tomorrow, I seriously doubt that as that never asked my phone number, there is no number for the local garage
I am now in limbo not knowing if the repair will ever be done by then
Avoid at all costs

July 6, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Charles,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Re charged A/C excellent service from…

Re charged A/C excellent service from start to finish. 22/06/2026

June 22, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Phillip,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

Helped me to find a local garage for…

Helped me to find a local garage for urgent car repairs - saved a lot of money compared to taking it to the manufacturer or another larger garage that are usually overpriced for parts and labour. Glad I came across this site the garages will quote based on the work required and then you just filter out all the overpriced scammers and connect with a positively reviewed local company to save £££

June 20, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Matthew,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 1 out of 5 stars

clutch fitment

was booked in to garage turned up as per 08.30 gates didn’t open till 0900
told yes top of list no problem but then they round say there mechanic is was for 5 weeks so would be mid august as they have had to cancel all jobs until mid august so won’t be using them for garage service or for tyres anymore it’s gone back wards it has

July 2, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Derrick,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Very easy to use quick reply job all don

June 14, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Excellent service

Excellent service, very friendly, very affordable, definitely will use them again, in fact my daughter is going to use them for her MOT.

June 20, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Dawn,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

Found a garage and quote same day and…

Found a garage and quote same day and car all sorted and fixed the following day 👍🏼

June 20, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

Very nice and easy to use

Very nice and easy to use

July 1, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mr Nelson,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Good price

Good price, job done properly and quickly. Recommend.

July 1, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Rokas,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 2 out of 5 stars

I was quoted £59 for my air con regas…

I was quoted £59 for my air con regas on the fix my car website, when I had it done at Formula One auto centre 152 Abbey Lane Leicester, they charged me £69 and told me the price of £59 on your site was wrong.
I was not happy to pay £10 more than quoted on your site. Because of this, I
Will be weary of using you again.

July 2, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Colin,

Thank you for taking the time to leave feedback.

The quotes provided by garages on our platform are estimates and may change following an in-person inspection of your vehicle.

If you believe you received a misleading quote, please email our customer service team at team@fixmycar.com with more details. We will review the situation and contact the garage to encourage more accurate pricing in the future.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Great website

Great website

July 2, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good Erol,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Car wasn't booked in with garage

Booked my car in with f1 through fix my car for a air con recharge, phoned the garage the next day to confirm my booking to be told my car wasn't booked in and the price they quoted was totally different and much more expensive.

July 1, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Kurstin,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Mechanic did not show

Mechanic did not show. Rang him and he said the date for service was different to date on the schedule. Inconsistent service would not recommend.

Further to my review and as requested. The repair was scheduled, in the app for 1 July, when I rang the mechanic on the 1 July to confirm and schedule he said he had it as 9 July. He was apologetic nevertheless, this was no good to me. Clearly there is a disconnect between him and your system. This was my first time to use your service. I ve now found an alternative. I hope that helps

July 1, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning,

We’re sorry to hear about your experience.

Please email us at team@fixmycar.com with details about the issue and the email address attached to your account so we can investigate and make any necessary changes to your communication preferences.

Thank you for your feedback. We hope to resolve this issue promptly for you.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Super quick response and service

Super quick response and service. Efficient, friendly and good price. Will always use from now on.

July 1, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Andrea,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

A very strange and disjointed service…

A very strange and disjointed service when using for the first time. Booked a slot with a garage but got no confirmation. Rang the garage and they had no clue of the booking. Booked another slot with a different garage and they don't do vans as the other garage. Then I had other random bookings in my account. What a mess and there's need to be a distinction between cars and vans, surely it can't be that difficult as you need to input your reg anyway.

June 26, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning David,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Garages stay clear!

As a garage with over 10 years with them I was treated unfairly. I had a customer cancel directly with me and they still charged me for the job. I was also told by one of their employees that if I paid it I would be refunded and they then refused. Would avoid.

June 1, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning CRS Autos,

Thank you for your feedback. We're sorry to hear that you were disappointed with your experience.

We understand that refund requests can be frustrating. We reviewed your request in line with our refund policy and, unfortunately, it was received outside the eligible refund period, so we were unable to issue a full refund.

However, we did provide a partial refund for the unused portion of your subscription.

We always aim to be fair and transparent, and we're happy to review any concerns raised within the applicable timeframe. If there's anything further you'd like us to review or if you have any questions, please contact us directly and we'll be happy to discuss your concerns.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

What a waste of my time

What a waste of my time. First time I have used fix my car, I received and accepted a quote to fix my driver side electric window from a mobile mechanic, who messaged to say he would arrive and do the job on Monday 29th June. He did not turn up, and when I messaged to ask where he was he did not reply to explain the no-show. Disappointing.

June 29, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Mark,

We're sorry to hear about your experience.

When booking a job through our site, the available dates should reflect the garage’s availability. Unfortunately, it sounds like there may have been a miscommunication on the garage’s end in this instance.

To help us look into this, please email our customer service team at team@fixmycar.com with more details. We’d be happy to contact the garage and encourage them to improve their booking process to prevent this from happening again.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Good service

Good service

June 29, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Snehal,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

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