FixMyCar Reviews 

11,375
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 634 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being knowledgeable, efficient, and friendly, making interactions positive and helpful. Many people also appreciate the competitive pricing and the ability to save money on repairs. Reviewers often highlight the quick and efficient service, with jobs completed promptly and effectively, and the platform is noted for its ease of use in finding quotes and local garages. However, some customers also noted issues with the booking process, experiencing problems with bookings not being recorded or conflicting information about appointments. A few other people also felt that services were not always carried out as expected or were not properly documented, leading to uncertainty about the work performed.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, with some reviewers praising the quick... See more

Price

People report ambiguous experiences with price, with many customers finding competitive and reasonable... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness and knowledge. Many... See more

Booking process

Customers had ambiguous experiences with the booking process, with many finding it easy and quick to book... See more

Website

Clients share ambiguous opinions on the website, with some finding it easy to use and helpful for finding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Clickmechanic was no good with my enquiry despite trying multiple times I got stone walled to fix my ball joints on t4. Then, Met a great mobile mechanic (fix it felix) couldn't ask for more as he... See more

Company replied

Rated 4 out of 5 stars

Within minutes of me putting my request on their system, I had received a number of quotes. Once I'd researched the quotes and who was making them, I chose the garage. The only disappointing aspect wa... See more

Company replied

Rated 4 out of 5 stars

A decent service which enabled me to find a great garage to get the job I needed sorting. Booking through the site doesn’t really work so it’s best to just message the garage and confirm that way.

Company replied

Rated 3 out of 5 stars

Staff friendly enough , wasn’t expecting the car to fail on so much , thing is not everyone has £700-800 spare and had no facility like bumper so that I could have the work done. Very dissapointed pai... See more

Company replied


Company details

  1. Price Comparison Site
  2. Auto Repair Shop
  3. Car Service
  4. Mechanic
  5. Online Marketplace

About FixMyCar

Written by the company

FixMyCar is a free, easy to use service that lets drivers compare and book garages online. Our Garage Network is made up of over 15,000 top-rated garages, mobile mechanics and dealerships around the UK. Whether you're looking to get your car serviced, book an MOT or have a specialist repair your car, we can help you find the right garage at the right price. Get a quote

Contact info

3.8

Great

TrustScore 4 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.8

All reviews

(11,375)

586 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service 👏

Brilliant service 👏
Excellent cant say much more

June 30, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Paul,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Terrible service

Terrible service. Fix my Car booked me in at a non-existent time slot 6-9am and the garage knew nothing about it and were full. Told me not to use them again. Half a day wasted.

June 29, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Peter,

We're sorry to hear about your experience.

When booking a job through our site, the available dates should reflect the garage’s availability. Unfortunately, it sounds like there may have been a miscommunication on the garage’s end in this instance.

To help us look into this, please email our customer service team at team@fixmycar.com with more details. We’d be happy to contact the garage and encourage them to improve their booking process to prevent this from happening again.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

The engineer kept me up to date with…

The engineer kept me up to date with his arrival time and arrived as predicted. He was efficient and kept the work site as clean as he found it

June 8, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Mr Irvine,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

I was happy with work and price.

June 27, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Earl,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

Hello

Hello
This company is being recommended to me by my friend that they have good prices and they are very reliable and friendly
And easy to apply on their website

June 27, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Andraws,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 2 out of 5 stars

Booking easy enough but none could do the simple job…

Booking was easy enough but one company I tried could not do the job quoted for at all and the other couldn’t do it until after the day of the appointment and then wanted to charge £140 rather than the £75 they had quoted despite giving them all the details requested.

June 26, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Peter,

Thank you for bringing this to our attention.

We really appreciate you taking the time to share your feedback with us.

It sounds like one of the garages in our network may need to update their profile details to prevent this from happening in the future. If you’re able to provide us with more details, we’ll contact the garage directly to ensure the issue is corrected and avoid any similar problems moving forward.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

The garage Mells Auto Repair that was…

The garage Mells Auto Repair that was recommended by FixMyCar did an excellent job. I could not for the life of me find a garage that would change a wetbelt on a 2018 Honda Civic. I got turned away by my usual garage and 2 others around the Frome area.

June 4, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Johnny,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 2 out of 5 stars

When we arrived at the Formula 1 repair…

When we arrived at the Formula 1 repair centre for the regas we were told that the fix my car quote was only an estimate of the price and was then told it was £69 £10 more than was quoted so had to accept as the work was already planned into our day not happy

June 26, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Terry,

Thank you for taking the time to leave feedback.

The quotes provided by garages on our platform are estimates and may change following an in-person inspection of your vehicle.

If you believe you received a misleading quote, please email our customer service team at team@fixmycar.com with more details. We will review the situation and contact the garage to encourage more accurate pricing in the future.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Substandard experience with SAD Automotive via FixMyCar - Hidden fees and conflicting info

I used FixMyCar to find a reliable mechanic for a specific Audi AdBlue error. SAD Automotive accepted the job but sent an initial technician who lacked the basic tools to scan the car. A second technician arrived and demanded an extra fee on my driveway that was never part of the FixMyCar quote.To make matters worse, the diagnostic advice was totally conflicting—the mechanic on-site told me he didn't know what was wrong and offered an illegal software bypass, while the office later emailed claiming it was a specific, heavily marked-up sensor. FixMyCar needs to vet their network better. This was a completely substandard, stressful experience.

June 12, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mansoor,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Good job Good price on time will use…

Good job Good price on time will use them again.

June 26, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Danny,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Very poor

Very poor, booked in to Formula One Autos, with confirmation of a date, rang Formula one on the day, they said they had no record and that FixMyCar is unreliable and offers appointments that don’t exist

June 26, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Al,

We're sorry to hear about your experience.

When booking a job through our site, the available dates should reflect the garage’s availability. Unfortunately, it sounds like there may have been a miscommunication on the garage’s end in this instance.

To help us look into this, please email our customer service team at team@fixmycar.com with more details. We’d be happy to contact the garage and encourage them to improve their booking process to prevent this from happening again.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Air Con Recharge

Very quick to organise several quotes for my 2 cars which needed a air con re-charge

June 26, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Andrew,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Bought 2 tyres via Ebay

Bought 2 tyres via Ebay, fine. When you go to pay you are prompted by FixmyCar to opt for the fitting of the tyres at a cost of £53.90. I picked my local F1 Autocentre from their drop down menu. My tyres we delivered by the seller to the Tyre store quickly I knew this as you get a message from ebay and the courier to say so and here's where it all goes wrong!
Fix my car bombards your email with several links to choose a date an time for fitment of your tyres. I completed the link on the day I purchased the tyres. You have to enter a date/time for the complete button to be highlighted on Fixmycars website. I hear nothing to confirm the booking even though my tyres have been delivered. I call F1 Autocentres they confirm that they have the tyres but have no clue where they're from or who they're for. I mention fixmycar ebay etc etc, "we've never heard of they and don't deal with them" I arranged a fitting date and time directly with F1. So I go there today to get my tyres fitted [1 had a slow puncture so wouldn't hold pressure] as I needed the car to be safe, fitted no problem! Then the staff member asks me for payment to the tune of £50.83. Now the fitting has cost me £104.73 in total!! I email fixmycar which is ignored, then I get a bit more assertive and mention social media reviews, funnily enough I get a reply within 2 hours! The Fixmycar representative then blames me for not entering my chosen date and time for fitment via their link, I point out that you have to enter a time and date otherwise the customer cannot complete the booking, ie the tab is highlighted to complete the booking, I did this twice. She then claims that the booking has been sent to F1 Autocentres Head office so its their fault that they haven't forwarded it onto the branch. Obviously this is complete BS as the manager at the branch has said he's never heard of them. So the moral of the story is DO NOT USE THIS SERVICE VIA EBAY you've been warned!!
Update edit...
I have received a full refund after my complaint to Fixmycar thank you for that!
My recommendation is that if you do buy tyres on Ebay and need them fitted as quickly as possible after they're delivered, as was in my case, the best way to do it is to get them delivered to your home and phone your local tyre fitter to arrange fitting which is what I ended up doing anyway!
As for Fixmycar's response to my post I suggest that you streamline your service with F1 Autocentre by speeding up communication with ALL of their branches as I reiterate that the Manager had never heard of you nor did he know who the tyres were for or where they came from! Lack of communication with head office I suspect?? In respect of the link that you sent me I completed it on the day I bought my tyres and the day after that. If I didn't do it how would I know that customers have to enter the car reg number where the tyres are to be fitted ie front back etc and your selected date for fitment once you have done this the complete/send button is highlighted, once clicked the link then expires.. you even sent me another link whilst I was speaking to you and then apologised!! It's not my problem if your booking system doesn't work as advertised! Just sort it out instead of deflecting the issue.. simples!

June 25, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mr Meakin,

We're sorry to hear about your experience.

When following the fitment journey for tyres purchased via eBay, the booking link must be completed in full to ensure the garage receives the booking information through their FixMyCar portal.

As discussed with you directly, the booking link was not completed, so the booking details were not shared with the garage.

Please note that bookings for most Formula One Autocentres branches are managed by their head office. They then pass the booking details to the appropriate branch ahead of the requested appointment date. As the booking link was not completed on this occasion, the garage would not have received any booking request.

If you would like to discuss this further, please email our customer service team at team@fixmycar.com, and they will be happy to assist you.

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 1 out of 5 stars

Received quote for a repair

Received quote for a repair, accepted and got a message to call the garage to confirm date, on calling garage they advised they would charge more as labour is not included in the quote.

June 25, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Craig,

Thank you for taking the time to leave feedback.

The quotes provided by garages on our platform are estimates and may change following an in-person inspection of your vehicle.

If you believe you received a misleading quote, please email our customer service team at team@fixmycar.com with more details. We will review the situation and contact the garage to encourage more accurate pricing in the future.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Good rate and fixed it at convenience…

Good rate and fixed it at convenience of home. Felix is very knowledgeable. Fantastic combination.

June 11, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Sabali,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

Easy process good garage found very…

Easy process good garage found very pleased with results

May 27, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Matthew,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

Very helpful and great service would…

Very helpful and great service would definitely recommend

June 4, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Used FixMyCar for quotes for wet belt…

Used FixMyCar for quotes for wet belt replacement on my Ford Focus.
Very impressed with the simple process of generating and receiving a very competitive price from a local garage. Would have been very time consuming if i hadn't used FixMyCar

June 19, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Keith,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

A rapid and accurate response enabling…

A rapid and accurate response enabling us to get my daughter's car back on the road as quickly as possible.

Thank you

June 1, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Nigel,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

The first time I used this site I got…

The first time I used this site I got conned by a trader. But tried them again. And was given a new garage to site againvisit it. And it was perfect. So i will be using this

June 12, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Paul,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

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