FixMyCar Reviews 

11,376
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 634 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being knowledgeable, efficient, and friendly, making interactions positive and helpful. Many people also appreciate the competitive pricing and the ability to save money on repairs. Reviewers often highlight the quick and efficient service, with jobs completed promptly and effectively, and the platform is noted for its ease of use in finding quotes and local garages. However, some customers also noted issues with the booking process, experiencing problems with bookings not being recorded or conflicting information about appointments. A few other people also felt that services were not always carried out as expected or were not properly documented, leading to uncertainty about the work performed.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, with some reviewers praising the quick... See more

Price

People report ambiguous experiences with price, with many customers finding competitive and reasonable... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness and knowledge. Many... See more

Booking process

Customers had ambiguous experiences with the booking process, with many finding it easy and quick to book... See more

Website

Clients share ambiguous opinions on the website, with some finding it easy to use and helpful for finding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Clickmechanic was no good with my enquiry despite trying multiple times I got stone walled to fix my ball joints on t4. Then, Met a great mobile mechanic (fix it felix) couldn't ask for more as he... See more

Company replied

Rated 4 out of 5 stars

Within minutes of me putting my request on their system, I had received a number of quotes. Once I'd researched the quotes and who was making them, I chose the garage. The only disappointing aspect wa... See more

Company replied

Rated 4 out of 5 stars

A decent service which enabled me to find a great garage to get the job I needed sorting. Booking through the site doesn’t really work so it’s best to just message the garage and confirm that way.

Company replied

Rated 3 out of 5 stars

Staff friendly enough , wasn’t expecting the car to fail on so much , thing is not everyone has £700-800 spare and had no facility like bumper so that I could have the work done. Very dissapointed pai... See more

Company replied


Company details

  1. Price Comparison Site
  2. Auto Repair Shop
  3. Car Service
  4. Mechanic
  5. Online Marketplace

About FixMyCar

Written by the company

FixMyCar is a free, easy to use service that lets drivers compare and book garages online. Our Garage Network is made up of over 15,000 top-rated garages, mobile mechanics and dealerships around the UK. Whether you're looking to get your car serviced, book an MOT or have a specialist repair your car, we can help you find the right garage at the right price. Get a quote

Contact info

3.8

Great

TrustScore 4 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(11,376)

587 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The first time I used this site I got…

The first time I used this site I got conned by a trader. But tried them again. And was given a new garage to site againvisit it. And it was perfect. So i will be using this

June 12, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Paul,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Fair price and great service.

Fair price and great service.

June 23, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Farnoush,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Found a garage within a mile of my…

Found a garage within a mile of my house at a very competitive price - booked in within 2 hours - very impressed

June 23, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Steven,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Really helpful site for finding…

Really helpful site for finding trustworthy places for car repairs.
Easy to use.
Would recommend.

June 13, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good morning Anne,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

All quotes given seem to be parts only…

All quotes given seem to be parts only no mention of labour charges to you review the small print an absolute con

June 21, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon John,

Thank you for taking the time to leave feedback.

The quotes provided by garages on our platform are estimates and may change following an in-person inspection of your vehicle.

If you believe you received a misleading quote, please email our customer service team at team@fixmycar.com with more details. We will review the situation and contact the garage to encourage more accurate pricing in the future.

Kind regards,
The FixMyCar team.

Rated 4 out of 5 stars

Good experience very friendly service…

Good experience very friendly service and very prompt

June 7, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Steve,

We’re happy to hear you had a positive experience with FixMyCar - thank you for taking the time to leave us a review!

If you have any suggestions on how we can make your next experience a 5-star one, we’d love to hear from you at team@fixmycar.com.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

This company is a total scam

This company is a total scam, they to my money and make me lost 2 days, and in the end they ask me to go and pick up my tyres to the shop and go to another please

June 18, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Oliplaja,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Excellent fast site finds garages quick…

Excellent fast site finds garages quick for all repairs

June 20, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Lee,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Outstanding

Outstanding . my mechanic retired and he used to do labour only quotes for me , hard to find nowadays . Tried Fix My Car to find a new mechanic for me and a friend we both found someone . However needed a cam belt and water pump change and my mechanic was booked solid so i tried Fix My Car again and Formula 1 gave me a quote 60% cheaper than the next cheapest quote !!!!

June 19, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Strattan,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

Very quick response

Very quick response to my question would use this site again

June 19, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Useful to find local garages offering…

Useful to find local garages offering competitive prices with reviews from other customers

June 1, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Grant,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

I was scammed by a Garage whilst…

I was scammed by a Garage whilst grieving loss of my few weeks earlier. Suggested via Fixmycar. Com.
Morley Motors Hull ((Carl Morley)
Mobile mechanic.
Now Fixmycar. Com. Denying any liability because the small print says So. Not Moral or Ethical grounds. But corporate rules n Regulations.

April 24, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hi Alan, thanks for taking the time to share your experience. We’re sorry to hear how disappointed you feel.

We reviewed this booking and liaised with both you and the garage extensively, and we shared our outcome with you directly. As a comparison and booking platform, our role is to help facilitate communication between both parties.

Where a resolution cannot be reached, the best next step if you wish to escalate further is to contact an independent body such as Citizens Advice, Trading Standards or The Motor Ombudsman.

Thank you again for your feedback.

Kind regards,
The FixMyCar team

Rated 5 out of 5 stars

Excellent service very pleased with…

Excellent service very pleased with price definitely would recommend to anyone 👍 😀

June 17, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Martin,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

I used the site to replace the cambelt…

I used the site to replace the cambelt and water pump and the mechanic is unable to send me the invoice, he just ignores me. Probably he didn't even replace anything.
I emailed the site about the issue but no reply .

Update.
Sorted now.

May 6, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Florin,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 3 out of 5 stars

Could not do the job for the original quotation

Unfortunately the garage was not able to do it for the price they quoted on the website as on the vauxhall Corsa the dealer told me the water pump should be changed together. The garage should have realised from the make and model that the belt was a wet belt. After communicating all this to them the price was far to high compared to other garages.

June 16, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Corinne,

Thank you for taking the time to leave feedback.

The quotes provided by garages on our platform are estimates and may change following an in-person inspection of your vehicle.

If you believe you received a misleading quote, please email our customer service team at team@fixmycar.com with more details. We will review the situation and contact the garage to encourage more accurate pricing in the future.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Not sure Why Green Flag endorse this…

Not sure Why Green Flag endorse this company is Rubish! use them to book a service only yo find out that the calendar is not linked and the prices are not accurate!! TOTAL waste of time

June 16, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Canela,

We're sorry to hear about your experience.

When booking a job through our site, the available dates should reflect the garage’s availability. Unfortunately, it sounds like there may have been a miscommunication on the garage’s end in this instance.

The quotes provided by garages on our platform are estimates and may change following an in-person inspection of your vehicle.

To help us look into this, please email our customer service team at team@fixmycar.com with more details. We’d be happy to contact the garage and encourage them to improve their booking process to prevent this from happening again.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Excellent service

Excellent service arrived quickly, found the problem. Got the part by the next day and fixed the problem. The mechanic was really nice and helpful. I was very pleased. I would recommend FixMyCar to my friends and family.

May 29, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Neil,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 4 out of 5 stars

A decent service

A decent service which enabled me to find a great garage to get the job I needed sorting. Booking through the site doesn’t really work so it’s best to just message the garage and confirm that way.

May 22, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Glen,

We’re happy to hear you had a positive experience with FixMyCar - thank you for taking the time to leave us a review!

If you have any suggestions on how we can make your next experience a 5-star one, we’d love to hear from you at team@fixmycar.com.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Fast response

Fast response

June 12, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Ionut,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 3 out of 5 stars

Staff friendly enough

Staff friendly enough , wasn’t expecting the car to fail on so much , thing is not everyone has £700-800 spare and had no facility like bumper so that I could have the work done. Very dissapointed paid £188 for service and m o t and car is now doing nothing

May 31, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mr Stephen,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

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