FixMyCar Reviews 

11,377
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 634 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being knowledgeable, efficient, and friendly, making interactions positive and helpful. Many people also appreciate the competitive pricing and the ability to save money on repairs. Reviewers often highlight the quick and efficient service, with jobs completed promptly and effectively, and the platform is noted for its ease of use in finding quotes and local garages. However, some customers also noted issues with the booking process, experiencing problems with bookings not being recorded or conflicting information about appointments. A few other people also felt that services were not always carried out as expected or were not properly documented, leading to uncertainty about the work performed.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, with some reviewers praising the quick... See more

Price

People report ambiguous experiences with price, with many customers finding competitive and reasonable... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness and knowledge. Many... See more

Booking process

Customers had ambiguous experiences with the booking process, with many finding it easy and quick to book... See more

Website

Clients share ambiguous opinions on the website, with some finding it easy to use and helpful for finding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Clickmechanic was no good with my enquiry despite trying multiple times I got stone walled to fix my ball joints on t4. Then, Met a great mobile mechanic (fix it felix) couldn't ask for more as he... See more

Company replied

Rated 4 out of 5 stars

Within minutes of me putting my request on their system, I had received a number of quotes. Once I'd researched the quotes and who was making them, I chose the garage. The only disappointing aspect wa... See more

Company replied

Rated 4 out of 5 stars

A decent service which enabled me to find a great garage to get the job I needed sorting. Booking through the site doesn’t really work so it’s best to just message the garage and confirm that way.

Company replied

Rated 3 out of 5 stars

Staff friendly enough , wasn’t expecting the car to fail on so much , thing is not everyone has £700-800 spare and had no facility like bumper so that I could have the work done. Very dissapointed pai... See more

Company replied


Company details

  1. Price Comparison Site
  2. Auto Repair Shop
  3. Car Service
  4. Mechanic
  5. Online Marketplace

About FixMyCar

Written by the company

FixMyCar is a free, easy to use service that lets drivers compare and book garages online. Our Garage Network is made up of over 15,000 top-rated garages, mobile mechanics and dealerships around the UK. Whether you're looking to get your car serviced, book an MOT or have a specialist repair your car, we can help you find the right garage at the right price. Get a quote

Contact info

3.8

Great

TrustScore 4 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(11,377)

587 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast response

Fast response

June 12, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Ionut,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 3 out of 5 stars

Staff friendly enough

Staff friendly enough , wasn’t expecting the car to fail on so much , thing is not everyone has £700-800 spare and had no facility like bumper so that I could have the work done. Very dissapointed paid £188 for service and m o t and car is now doing nothing

May 31, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mr Stephen,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Continental Motors

Continental Motors, 97-99 Asfordby Street, Leicester, LE53QL
I arrived to have my aircon re gassed and was greeted by extremely friendly staff and was informed what the process would be to re gas my air con which i was totally happy about. I was also made aware about the AIR-CON REFRESH BOMB which when explained would re freshen up the inside of my car and clean out any bacteria. after the job was complete the air con was now EXTRA EXTRA cold and the interior smelt absolutely fantastic. overall it was money well spent. 100% A+ rating for the guys at Continental Motors.

May 31, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Mark,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

Checked for quotes from different…

Checked for quotes from different garages for oil change for my Toyota. I was provided many quotes from almost all garages in the area and booked with one. Very good app

May 15, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Ishaq,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

I found it really easy to use the site…

I found it really easy to use the site and make a booking for the work to be done on my car.

June 12, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mark,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Easy and cost-effective

My car AC needed recharging. It took me just a few minutes to post the job on FixMyCar - I received several offers and the one I went with was about 35% cheaper than my local shop. The job was done perfectly. Positive experience.

May 15, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Riccardo,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Books garages without checking with garage

Website took my booking and confirmed via email, garage had stopped dealing with fixmycar years ago ans didnt get the notification of booking, was fully booked.

Fixmycar sent a booking confirmation without checking with the garage in any way.

June 13, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Paul,

We're sorry to hear about your experience.

When booking a job through our site, the available dates should reflect the garage’s availability.

To help us look into this, please email our customer service team at team@fixmycar.com with more details. We’d be happy to contact the garage and encourage them to improve their booking process to prevent this from happening again.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Phoned garage they said they ignore…

Phoned garage they said they ignore emails from this site, the price and booking were not valid.

June 12, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Helen,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

BAD EXPERIENCE, I went to garage

I went to garage, they didnt have the plugs. Then called to supplier and said to me that cheap plug nit available need to put Bosch plug which good and extra £6 per plug. (4x6=24). I got quotation £149 for some cheap work then. And they said it will take 01hr, but said to leave my car untill lunch from 10.00am.
Soo upset didnt get the service.

June 12, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

A2Z workshop leave oil bolt undone

A2Z workshop leave oil bolt undone, maf connector disconnected, turbo charger vacuum pipes disconnected

June 4, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Mechanic ( 3C automotive Pluckley )…

Mechanic ( 3C automotive Pluckley ) that was referred charged me for work that was not done .
I’m now having to go through small claims court.
Fix my car could not help

March 18, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hi Raymond, thanks for taking the time to share your experience. We’re sorry to hear how disappointed you feel.

We reviewed this booking and liaised with both you and the garage, and we shared our outcome with you directly. As a comparison and booking platform, our role is to help facilitate communication between both parties.

Where a resolution cannot be reached, the best next step if you wish to escalate further is to contact an independent body such as Citizens Advice, Trading Standards or The Motor Ombudsman.

Thank you again for your feedback.

Kind regards,
The FixMyCar team

Rated 1 out of 5 stars

I’m very disappointed I used fix my…

I’m very disappointed I used fix my Car app. Everything was going well until I got handed over to the garage I Left them an email asking for information not even a reply to say they are too busy. It is an old rule never go with the cheapest they are very unreliable, I would like to leave the name of the garage that let me down but I imagine they might try to take me to court or something whoever owns this app they need to look into reliability of the tradesmen you are trying to promote again very disappointed.

June 11, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Leon,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Not a satisfactory conclusion

After my previous review on May 20th I have received Emails from 'Fix My Car' concluding with the last one stating that after the initial online quote the mechanics are at liberty to increase it if they see fit!
In my reply I stated that it was strange because in the last 5/6 years of dealing with this garage they have always honoured the original quote and if further work was required they always contacted me for my permission to go ahead which as far as I know is the mirrors most reputable garages. All I can say now is I would recommend checking with the garage that they will stick with the quote you are given as although mine was increased by £20 (not directly from In n Out) and is not an earth shattering amount there is a principle involved!

June 9, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mr Smith,

Thank you for taking the time to leave feedback.

The quotes provided by garages on our platform are estimates and may change following an in-person inspection of your vehicle.

If you believe you received a misleading quote, please email our customer service team at team@fixmycar.com with more details. We will review the situation and contact the garage to encourage more accurate pricing in the future.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Really easy and convenient

Really easy and convenient. Way to get accurate quotes for car repairs would not hesitate to use again.

June 11, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Georgi,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Very helpful service

Very helpful service. It helped me to find the perfect garage for what I needed.

May 28, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Roy,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Great service

Great service, couldn't do enough for me.

Will now use him as my go to guy

June 6, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Glenn,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 1 out of 5 stars

Cambelt and water pump price change

Booked a cambelt and water pump replacement on my car. Was told on day after leaving car at garage that "who can fix my car" had only sent out the cambelt and water pump without a full kit (so no tensioners etc) and so job had to be repriced from £400 to £640. Annoying as I had taken time off work and dropped car off at garage and was only told about the price change 3 hours later.

June 10, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon,

Thank you for taking the time to leave feedback.

The quotes provided by garages on our platform are estimates and may change following an in-person inspection of your vehicle.

If you believe you received a misleading quote, please email our customer service team at team@fixmycar.com with more details. We will review the situation and contact the garage to encourage more accurate pricing in the future.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Sound guy

Sound guy, a little extra work was added , but no extra charge. Van left clean and tidy when finished.

May 27, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 1 out of 5 stars

As a garage on the whocanfixmycar…

As a garage on the whocanfixmycar platform, not only do we have to pay £150 per year to use the platform they have now put the comission fees we pay up astronomically. Nearly £80 we have to pay per clutch booked in. Garages are now actually losing money on any jobs booked in through whocanfixmycar. The only way we can now stay on the platform is to hike our prices up, which means its costing customers even more for repairs just to cover the costs that whocanfix are now charging. Its dissappointing as we have been on the platform for a good few years now.

June 10, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Emmy,

Thank you for sharing your feedback on the recent changes to our pricing and membership structure.

We understand these change have felt significant, particularly for long-standing members our network. The changes were have introduced are part of a wider improvement plan for our platform, which we are developing every day aligned with feedback from our garages and we will be bring new benefits to the network very soon.

As an established garage on the platform, your existing profile history, reviews, and activity will continue to be an asset as these new changes are introduced.

We value the support of garages who have worked with us over the years, and we sincerely thank you for your feedback as it has helped us improve.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

I got a mobile mechanic from KPL…

I got a mobile mechanic from KPL mechanics. he was asked the change brake disjs and pads stripped an bolt and he put an exhaust bolt in my brake instead of getting brake caliper bolt the exhaust bolt was normal steel abd not designed for thejob, it was too long and he put 4 washers to pad it out, what he did was dangerous. He also put wrong exhaust on my car from 2 different makers that did not fit together properly and made a loud raspberry blowing noise, and suprise, suprise I got stopped. I ended up going to an garage to have it fixed, this is when I found out about the bolt. The exhaust was bodged and was leaking dangerous gasses leaking into the car. He is a nice enough fellow but does not seem to know what he is doing, do not let him near your car.

May 27, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Heather,

We’re sorry to hear you weren’t satisfied with the garage on our platform.

We strive to partner with trusted and reputable garages to provide our customers with a seamless car repair experience.

If you could spare five minutes to email us at team@fixmycar.com with a brief explanation of the issue you encountered, we will investigate the matter and work to improve the experience for future users.

Thank you for taking the time to leave your feedback.

Kind regards,
The FixMyCar team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look