FixMyCar Reviews 

11,377
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Considering 634 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for being knowledgeable, efficient, and friendly, making interactions positive and helpful. Many people also appreciate the competitive pricing and the ability to save money on repairs. Reviewers often highlight the quick and efficient service, with jobs completed promptly and effectively, and the platform is noted for its ease of use in finding quotes and local garages. However, some customers also noted issues with the booking process, experiencing problems with bookings not being recorded or conflicting information about appointments. A few other people also felt that services were not always carried out as expected or were not properly documented, leading to uncertainty about the work performed.

What people talk about most

Service

Customers consistently note ambiguous experiences with service, with some reviewers praising the quick... See more

Price

People report ambiguous experiences with price, with many customers finding competitive and reasonable... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness and knowledge. Many... See more

Booking process

Customers had ambiguous experiences with the booking process, with many finding it easy and quick to book... See more

Website

Clients share ambiguous opinions on the website, with some finding it easy to use and helpful for finding... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Clickmechanic was no good with my enquiry despite trying multiple times I got stone walled to fix my ball joints on t4. Then, Met a great mobile mechanic (fix it felix) couldn't ask for more as he... See more

Company replied

Rated 4 out of 5 stars

Within minutes of me putting my request on their system, I had received a number of quotes. Once I'd researched the quotes and who was making them, I chose the garage. The only disappointing aspect wa... See more

Company replied

Rated 4 out of 5 stars

A decent service which enabled me to find a great garage to get the job I needed sorting. Booking through the site doesn’t really work so it’s best to just message the garage and confirm that way.

Company replied

Rated 3 out of 5 stars

Staff friendly enough , wasn’t expecting the car to fail on so much , thing is not everyone has £700-800 spare and had no facility like bumper so that I could have the work done. Very dissapointed pai... See more

Company replied


Company details

  1. Price Comparison Site
  2. Auto Repair Shop
  3. Car Service
  4. Mechanic
  5. Online Marketplace

About FixMyCar

Written by the company

FixMyCar is a free, easy to use service that lets drivers compare and book garages online. Our Garage Network is made up of over 15,000 top-rated garages, mobile mechanics and dealerships around the UK. Whether you're looking to get your car serviced, book an MOT or have a specialist repair your car, we can help you find the right garage at the right price. Get a quote

Contact info

3.8

Great

TrustScore 4 out of 5

11K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.8

All reviews

(11,377)

587 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Initial enquiry for prices

Made an enquiry for a cam belt and water pump replacement. Received quotes quickly.
I took up one offer and had the work completed today for the quoted amount. All straight forward.

May 18, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon David,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

It's so quick and easy to book on line…

It's so quick and easy to book on line and I like it when the service engineer comes to your home to sevice and repair your car

June 8, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Christopher,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Priced agreed no change repair done and…

Priced agreed no change repair done and happy

May 25, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Paul,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 3 out of 5 stars

Needs work

The service is a good idea and the quotes are always reasonable but the garages are always 15 to 20 miles away, never were I live, I want a local garage, I don't want to do a 30 or 40 mile round trip.

June 5, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Gary,

We’re sorry to hear about the lack of quotes for the job you posted.

We are actively working to increase the number of garages quoting through our website.

You can also request quotes directly from garages in your area by visiting https://www.whocanfixmycar.com/services, entering your postcode, selecting a garage, and clicking "Request a quote."

Kind regards,
The FixMyCar team

Rated 1 out of 5 stars

Awful. Talks about high standards but…

Talks about high standards but recommended a garage that was really poor. Dont complain normally but definitely tread carefully here.

June 5, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Ian,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Fixmy car was/is an excellent service

Fix my car was/is an excellent service. Easy to use and very helpful. Better than having to call multiple garages and going over problems over and over again. Also they found a perfect garage for my needs.

May 1, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Alan,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

Car service at TSF Autos

Good webpage fast find and prices. I selcted TSF Autos and this was a very good car service and customer service all round excellent.

June 3, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Alexander,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 1 out of 5 stars

Replacement clutch took 8 days to replace

Competitive quote for replacement clutch and two Linx which unfortunately took 8 days without me having a car. They did not inform me that they very busy at the time and that it would take that long to do the work. The garage staff I dealt with on the phone were polite. I went with the garage as they had a five star rating. Car is running okay. If you’re prepared to wait then all good.

June 3, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Stacey,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Just a little heads up folks if you are…

Just a little heads up folks if you are thinking about using this 'service' I thought using this company would give me confidence in choosing a car repairer that they would have been vetted and testimonials checked but I was mistaken The company in question and this is my understanding offer advertising and nothing much else no expertise in anything other than turning a blind eye when things go wrong and this is the worring thing could put you in the hands of unscrupulous traders. So in summary do your own vetting and don't always believe the reviews could save yourselves a lot money not to mention the angst

April 7, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Paul,

We’re sorry to hear you weren’t satisfied with the garage on our platform.

We strive to partner with trusted and reputable garages to provide our customers with a seamless car repair experience.

If you could spare five minutes to email us at team@fixmycar.com with a brief explanation of the issue you encountered, we will investigate the matter and work to improve the experience for future users.

Thank you for taking the time to leave your feedback.

Kind regards,
The FixMyCar team

Rated 5 out of 5 stars

Gladstone Garage and Tyres in York

Gladstone Garage and Tyres in York were first class to deal with and provided a thorough and fair inspection of my car

June 1, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Michael,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 5 out of 5 stars

Everything went smoothly

Everything went smoothly, got a good deal as well. Glad I used their service

May 18, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mjay,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

I booked an air con regas online

I booked an air con regas online, received confirmation it was booked etc, gave me the date and time, I took time off work and travelled from Nottingham to Derby, just to be told they don't even have a working air con regas machine, that it should be fixed next week, they said they are not registered with fixmycar anymore, but they're still on their system, wasted journey, wasnt happy, I should be compensated really !!!

May 29, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Chris,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 4 out of 5 stars

Clickmechanic was no good with my…

Clickmechanic was no good with my enquiry despite trying multiple times I got stone walled to fix my ball joints on t4.

Then, Met a great mobile mechanic (fix it felix) couldn't ask for more as he's gone far and beyond to help out and will be my mechanic here on. Thanks FixMyCar

May 31, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Jason,

We're delighted to hear you had a great experience using FixMyCar and that your mechanic did a fantastic job!

If you have any suggestions on how we can make your next experience a 5-star one, we’d love to hear from you at team@fixmycar.com.

Thank you for taking the time to leave us a review.

Kind regards,
The FixMyCar Team.

Rated 1 out of 5 stars

FixMyCar had car Registration number…

FixMyCar had car Registration number and knew type of new battery purchased through Tanya Batteries which directed my details to FixMyCar ,based on which Formula one Centres quoted £20 to fit battery , they did not book car for 3days then rang to bring car to their workshop ,did not bother to say battery fiiting cost was £70.00 only after i travelled 4 miles to their workshop they hiked the price to £70even though they knew all the time what type of battery was going to be fitted.Response from fix my car is misleading as the garage DID NOT inspect the car in person, they called me up for fitting the battery, I travelled 8 miles return, they didn't look at the car and hiked the quote by 350 percent without looking at the vehicle.

May 30, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mr Singh,

Thank you for taking the time to leave feedback.

The quotes provided by garages on our platform are estimates and may change following an in-person inspection of your vehicle.

If you believe you received a misleading quote, please email our customer service team at team@fixmycar.com with more details. We will review the situation and contact the garage to encourage more accurate pricing in the future.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

I would have given ZERO STARS if I…

I would have given ZERO STARS if I could.
DO NOT book any service or MOT through these people as they DO NOT have access to the Diary of where you're booking!
I booked an MOT for 01Jun26 & received all the details for a garage but when I called to garage for a time slot they had nothing & were unable to take my car in until after the Expiry date of the MOT!

May 30, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Gilbert,

We're sorry to hear about your experience.

When booking a job through our site, the available dates should reflect the garage’s availability. Unfortunately, it sounds like there may have been a miscommunication on the garage’s end in this instance.

To help us look into this, please email our customer service team at team@fixmycar.com with more details. We’d be happy to contact the garage and encourage them to improve their booking process to prevent this from happening again.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Very Rude .

Very Rude while talking on phone,for asking questions to clear the doubt .

May 29, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Good service and good price thanks

Good service and good price thanks

May 26, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Mohamed,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Showed up at the garage to be turned…

Garage didn’t know about my “confirmed” booking. Now had to book it somewhere else for almost £300 more. What a joke

May 28, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Hello Mariusz,

We're sorry to hear about your experience.

When booking a job through our site, the available dates should reflect the garage’s availability. Unfortunately, it sounds like there may have been a miscommunication on the garage’s end in this instance.

To help us look into this, please email our customer service team at team@fixmycar.com with more details. We’d be happy to contact the garage and encourage them to improve their booking process to prevent this from happening again.

Kind regards,
The FixMyCar team.

Rated 1 out of 5 stars

Bad experience

Bad experience a week ago
Spent 45 min and waiting
Owner called me to be early but nothing

May 22, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon,

Thank you for bringing this to our attention. We appreciate you taking the time to share your feedback and would like to investigate further.

Please email us at team@fixmycar.com with more details, and we will look into the matter.

Kind regards,
The FixMyCar team.

Rated 5 out of 5 stars

Great website makes it easy to get your…

Great website makes it easy to get your car snorted

May 3, 2026
Unprompted review
FixMyCar logo

Reply from FixMyCar

Good afternoon Christopher,

We're thrilled to hear you had a great experience using FixMyCar.

Thank you for taking the time to leave us a review - we truly appreciate it.

Kind regards,
The FixMyCar team.

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