Wholesale Domestic Bathrooms Reviews 

3,520
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 558 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff members for being exceptionally helpful, patient, and providing knowledgeable guidance during showroom visits to find the perfect bathroom solutions. Consumers also appreciate the wide range of quality products available and note that the overall purchasing process runs smoothly and efficiently from start to finish. Some reviewers were not happy with order delivery and stock availability issues. A few customers mentioned experiencing communication delays regarding their purchases, while others reported frustrations with unorganized collection experiences or damaged items. People buying online or waiting for replacements occasionally faced challenges regarding customer support responsiveness.

What people talk about most

Staff

People report positive experiences with staff, praising their helpfulness, extensive product knowledge, and... See more

Product

Users describe positive interactions with product, highlighting a great selection of goods and competitive... See more

Service

Consumers find service to be positive, highlighting helpful and knowledgeable staff who make the selection... See more

Customer service

Clients share positive opinions on customer service, highlighting the exceptional patience, product... See more

Order

Customers had positive experiences with order, highlighting the simple online ordering process and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Zoe was incredible today - we had a rough outline of what we wanted but were a bit lost on specifics. She talked us through everything we had to consider on the design, and many things we hadn't even... See more

Company replied

Rated 5 out of 5 stars

Looking for triple radiators; must be different from usual. Tried on line but decided had to see and touch. Visited Wholesale Domestic in Hillington. Great range of radiators both in shape and colo... See more

Company replied

Rated 5 out of 5 stars

Our transaction with Alice in the Glasgow Store was stress free. Alice walked us through the showroom and advised us on what we required for our bathroom refit. The selection on display was rath... See more

Company replied

Rated 5 out of 5 stars

We visited Wholesale Domestic at Edinburgh Fort Kinnaird with a clear idea of what we wanted for our new en-suite as part of a garage conversion. Armed with only the measurements provided by ou... See more

Company replied


Company details

  1. Bathroom Remodeler
  2. Furniture Store

Written by the company

Whether you are in the market to refresh your existing space with a bathroom accessory, or instead looking to perform a complete renovation, we have items and prices that will appeal to any budget. Value is very important to us and we believe in a philosophy to sell bathroom suite packages at great prices, which is why at Wholesale Domestic you will always get the best price when buying one of our expertly designed bathroom suites which are styled and priced to appeal.

30 Day Money Back Guarantee

We offer a 30 day cooling off period after delivery.

If you decide you are not happy with your order, we will offer a full refund provided you contact us within 30 days of delivery of your order. Please see our website for full terms and conditions.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(3,520)

549 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Where to begin with this

Where to begin with this. Ordered four bronze spotlights online, I'll collect. Received a phonecall saying they had two in stock and would order two more into store. Went to collect and after waiting for 20 minutes, an employee came out with three lights, one was Chrome. He said they didn't have four, I also pointed out one was Chrome. He said "ah well, just two then". The boy at the counter said there was meant to be six in stock so after another 25 minute wait, they checked again. And again couldn't find them. I asked for a refund to which they weren't sure how to process. Then couldn't print a refund. After the best part of an hour I left. An utter shambles with no organisation.

April 10, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Thank you for taking the time to share your experience. I’m genuinely sorry for the frustration and inconvenience you faced during your visit — this is clearly not the level of service we aim to provide.

From the incorrect stock information and item supplied, to the repeated delays and difficulty processing your refund, it’s understandable why this felt disorganised and disappointing. Waiting for nearly an hour only to leave without a proper resolution is not acceptable, and I sincerely apologise for that experience.

We would very much like to look into this further and understand exactly what went wrong so we can address it internally and prevent a repeat. When you have a moment, could you please send over the applicable order number (or any reference details you have) to help@wholesaledomestic.com? This will allow us to investigate fully and follow up appropriately.

Thank you again for raising this with us. We appreciate you bringing it to our attention and assure you that your feedback will be taken seriously to prevent future instances of this.

Kind regards
WDB

Rated 5 out of 5 stars

Ashutosh was really great

Ashutosh was really great. He was of great help and helped me choose and took the time to show me around the showroom. He was very kind and patient. Highly recommend the service.

April 10, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear you you enjoyed the service you have received when shopping with us.

Your kind words will be passed over to Ashutosh.

Many thanks
WDB

Rated 5 out of 5 stars

Delighted with service from Katie in…

Delighted with service from Katie in the Glasgow trade depot. Helped with any questions and gave advice on what we could use instead.

April 10, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear you you enjoyed the service you have received when shopping with us.

Your kind words will be passed over to Katie.

Many thanks
WDB

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service.
Alice Murphy helped me with my order. She was so knowledgeable and informed. Nothing was too much trouble.

April 8, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear you you enjoyed the service you have received when shopping with us.

Your kind words will be passed over to Alice.

Many thanks
WDB

Rated 5 out of 5 stars

Linda was great and very helpful and…

Linda was great and very helpful and knowledgeable. A lovely person.

April 9, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear you you enjoyed the service you have received when shopping with us.

Your kind words will be passed over to Linda.

Many thanks
WDB

Rated 5 out of 5 stars

Fantastic service

Fantastic service, Linda was a great help and advice was welcomed.

April 9, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear you you enjoyed the service you have received when shopping with us.

Your kind words will be passed over to Linda.

Many thanks
WDB

Rated 5 out of 5 stars

Had a great experience shopping today

Had a great experience shopping today. Linda our sales person was very helpful and friendly, an asset to the company.

April 8, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear you you enjoyed the service you have received when shopping with us.

Your kind words will be passed over to Linda.

Many thanks
WDB

Rated 5 out of 5 stars

Linda was a great help

Linda was a great help, very clear information and speedy transaction

April 7, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear you you enjoyed the service you have received when shopping with us.

Your kind words will be passed over to Linda.

Many thanks
WDB

Rated 5 out of 5 stars

Looking for a new en suite

Looking for a new en suite. We were helped by Cameron G who guided us through the process and gave us helpful advice. Competitively priced too.

April 6, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear you you enjoyed the service you have received when shopping with us.

Your kind words will be passed over to Cameron

Many thanks,
WDB

Rated 5 out of 5 stars

Lindsay was amazing

Lindsay was amazing! We arrived very unsure about what we needed and Lindsay patiently led us through the whole process. We bought everything for a complete new bathroom and can’t wait for it to be installed now. Massive thank you to Lindsay - she is an absolute credit to the store!

April 5, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear you you enjoyed the service you have received when shopping with us.

Your kind words will be passed over to Lindsay

Many thanks,
WDB

Rated 5 out of 5 stars

Alice was a great help and steered us…

Alice was a great help and steered us in the right direction!

April 5, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear you you enjoyed the service you have received when shopping with us.

Your kind words will be passed over to Alice

Many thanks,
WDB

Rated 5 out of 5 stars

Srishti

I had a great experience with the Srishti. She were friendly, patient, and really took the time to understand what I needed. She explained the options clearly without any pressure, which made the whole process comfortable. I felt confident in my decision thanks for the help.

April 4, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good afternoon,

Thank you for taking the time to leave us this 5 star review!!

We are glad to hear you you enjoyed the service you have received when shopping with us.

Your kind words will be passed over to Srushti so they can see your feedback.

Many thanks,
WDB

Rated 4 out of 5 stars

Easy toilet seat replacement

Product selection was easy although it would be better if there was a drawing of the toilet seat fixing details.
Also Google pay couldn't clear the seller details so had to switch to Apple Pay instead.

April 3, 2026
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing review!

We will pass your feedback on to our web team.

Happy New Bathroom!

Kind Regards,
WDB

Rated 5 out of 5 stars

Happy Customer

Cameron was great at helping me pick out a bathroom and accessories to go with it. I left a happy customer, he was very pleasant and cheerful.
Many thanks
Monica :)

April 3, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad that your experience was pleasant.

Your lovely words will be passed over to Cameron.

Happy New Bathroom!

Kind Regards,
WDB

Rated 5 out of 5 stars

Good experience …

Friendly helpful knowledgeable member of staff, Alice Murphy helped us to choose what we needed and advised us honestly.

March 29, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad you enjoyed the service while shopping with us.

Your lovely words will be passed over to Alice.

Happy New Bathroom!

Kind Regards,
WDB

Rated 5 out of 5 stars

10/10

We were served by Ali and he couldn’t have been more helpful. No pressure to make decisions and cost was kept to a minimum. Would definitely recommend!

April 2, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad you enjoyed the service while shopping with us.

Your lovely words will be passed over to Ali.

Happy New Bathroom!

Kind Regards,
WDB

Rated 5 out of 5 stars
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad you enjoyed the service while shopping with us.

Happy New Bathroom!

Kind Regards,
WDB

Rated 5 out of 5 stars

Spoke with Ali

Spoke with Ali, he was excellent and extremely knowledgeable, he guided me through the process of buying to delivery.
I was unsure of what could fit my bathroom, Ali helped me with the measurements and kept me right on what I could and couldn’t have to fit my bathroom space.

April 1, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad you enjoyed the service while shopping with us.

Your lovely words will be passed over to Ali.

Happy New Bathroom!

Kind Regards,
WDB

Rated 5 out of 5 stars

Excellent service

Excellent service Cameron helped me choose items for replacement en-suite. Cameron product knowledge was fantastic. Friendly efficient, highly recommend.

April 1, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad you enjoyed the service while shopping with us.

Your lovely words will be passed over to Cameron.

Happy New Bathroom!

Kind Regards,
WDB

Rated 5 out of 5 stars

Great visit to choose a new bathroom &…

Great visit to choose a new bathroom & cloakroom, our advisor Alice was incredibly helpful & talked us through lots of different options.

March 31, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad you enjoyed the service while shopping with us.

Your lovely words will be passed over to Alice.

Happy New Bathroom!

Kind Regards,
WDB

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