Wholesale Domestic Bathrooms Reviews 

3,520
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 558 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff members for being exceptionally helpful, patient, and providing knowledgeable guidance during showroom visits to find the perfect bathroom solutions. Consumers also appreciate the wide range of quality products available and note that the overall purchasing process runs smoothly and efficiently from start to finish. Some reviewers were not happy with order delivery and stock availability issues. A few customers mentioned experiencing communication delays regarding their purchases, while others reported frustrations with unorganized collection experiences or damaged items. People buying online or waiting for replacements occasionally faced challenges regarding customer support responsiveness.

What people talk about most

Staff

People report positive experiences with staff, praising their helpfulness, extensive product knowledge, and... See more

Product

Users describe positive interactions with product, highlighting a great selection of goods and competitive... See more

Service

Consumers find service to be positive, highlighting helpful and knowledgeable staff who make the selection... See more

Customer service

Clients share positive opinions on customer service, highlighting the exceptional patience, product... See more

Order

Customers had positive experiences with order, highlighting the simple online ordering process and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Zoe was incredible today - we had a rough outline of what we wanted but were a bit lost on specifics. She talked us through everything we had to consider on the design, and many things we hadn't even... See more

Company replied

Rated 5 out of 5 stars

Looking for triple radiators; must be different from usual. Tried on line but decided had to see and touch. Visited Wholesale Domestic in Hillington. Great range of radiators both in shape and colo... See more

Company replied

Rated 5 out of 5 stars

Our transaction with Alice in the Glasgow Store was stress free. Alice walked us through the showroom and advised us on what we required for our bathroom refit. The selection on display was rath... See more

Company replied

Rated 5 out of 5 stars

We visited Wholesale Domestic at Edinburgh Fort Kinnaird with a clear idea of what we wanted for our new en-suite as part of a garage conversion. Armed with only the measurements provided by ou... See more

Company replied


Company details

  1. Bathroom Remodeler
  2. Furniture Store

Written by the company

Whether you are in the market to refresh your existing space with a bathroom accessory, or instead looking to perform a complete renovation, we have items and prices that will appeal to any budget. Value is very important to us and we believe in a philosophy to sell bathroom suite packages at great prices, which is why at Wholesale Domestic you will always get the best price when buying one of our expertly designed bathroom suites which are styled and priced to appeal.

30 Day Money Back Guarantee

We offer a 30 day cooling off period after delivery.

If you decide you are not happy with your order, we will offer a full refund provided you contact us within 30 days of delivery of your order. Please see our website for full terms and conditions.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(3,520)

549 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very pleased with our order

Very pleased with our order. One package was damaged at point of delivery. This caused damaged to the unit. Advised Wholesale Domestic Bathrooms straight away, providing pictures, who responded the same day. Offered a 30% discount on the damaged unit, if it was still usable.
Plumber confirmed he could still use it. Received the 30% refund within a couple of days. Couldn't ask for better customer service.

April 1, 2026
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this wonderful 5 star review!

We are glad to hear that you had a positive experience with our Customer Service Team.

Many thanks
WDB

Rated 5 out of 5 stars

Moshiur was absolutely brilliant

Moshiur was absolutely brilliant. Professional, knowledgable, friendly and most importantly, patient! Cos we we are not easy customers.
Thank you very much to him

April 30, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this wonderful 5 star review!

We are glad to hear that you had a positive experience with our sales assistant.

Your kind words will be passed over to Moshiur.

Many thanks
WDB

Rated 5 out of 5 stars

I dealt with Moshiur Rahaman at…

I dealt with Moshiur Rahaman at Hillington, and he was absolutely great. Moshuir showed me around the different items I needed for a full bathroom, including tiles and handled everything for me, making the process very straightforward and easy, answering all of my questions. Excellent service and I will be back for additional items when needed.

April 29, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this wonderful 5 star review!

We are glad to hear that you had a positive experience with our sales assistant.

Your kind words will be passed over to Moshiur.

Many thanks
WDB

Rated 5 out of 5 stars

1st time visiting store

1st time visiting store , looking for en suites.Peter helped us, he was very knowledgable, helpful.Didn’t feel rushed or pressured.Great choice and very good price.Went back 2 days later and placed order, again Peter talked us through options and delivery.Great customer service.

April 26, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this wonderful 5 star review!

We are glad to hear that you had a positive experience with our sales assistant.

Your kind words will be passed over to Peter.

Many thanks
WDB

Rated 5 out of 5 stars

Great selection of products and helpful staff

We recently visited Wholesale Domestic to chose items for our bathroom renovation. We were very inoressed when we entered the showroom which is a great space with lots of options to choose from, very well laid out and prices are very reasonable.

The staff were friendly, helpful and knowledgeable. The delivery service was good and all items arrived when advised.

We purchased just about anything we needed for our bathroom and are very happy with the quality of the products. They also have a great selections of tiles and radiators too. Would highly recommend Wholesale Domestic.

March 21, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear you you enjoyed the service you have received when shopping with us.

Happy New Bathroom!
WDB

Rated 5 out of 5 stars

Excellent customer service

We were in to pick a new bathroom and en-suite. Bernard helped us with the whole process. From keeping us right with sizes to showing us options and styles all whilst keeping a lovely calm approach. Happy with our purchase and even more so with the help from Bernard.

April 23, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this wonderful 5 star review!

We are glad to hear that you had a positive experience with our sales assistant.

Your kind words will be passed over to Bernard.

Many thanks
WDB

Rated 5 out of 5 stars

Bought shower panels

Bought shower panels and some were damaged on delivery, contacted them and replacements sent next day , a big mention to Dylan who was brilliant from start to finish ,sorted problem within seconds . We opted for odhar tile line panels , the mapei silicone colour if anybody is interested is 112 medium grey , matches beautifully.

April 20, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this great 5 star review!

We are glad to hear that you could get the items you needed.

We will pass on your kind words to Dylan.

Happy New Bathroom!
WDB

Rated 5 out of 5 stars

Had a great experience today with… Cameron Grayson

Had a great experience today with purchasing our brand new bathroom, with Cameron, Took the time and effort to show us all our options, great customer service!

Thank you once again.

April 19, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this great 5 star review!

We are glad to hear that you could find the items you needed.

We will pass on your kind words to Cameron.

Happy New Bathroom!
WDB

Rated 5 out of 5 stars

Absolutely brilliant assistance.

Absolutely brilliant assistance. Nothing was any problem. Advised us guided us through the whole process.Had to go back to change some of the order.Ali was our assistant absolutely spot on.Explained everything.

April 11, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this great 5 star review!

We are glad to hear that you could find the items you needed.

We will pass on your kind words to Ali.

Happy New Bathroom!
WDB

Rated 5 out of 5 stars

Great service and really helpful

Great service and really helpful
Staff especially Cameron, who was very patient with us selecting what we wanted.

April 15, 2026
Unprompted review
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Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave this great 5 star review!

We are glad to hear that you found our staff to be helpful and patient.

We will share your kind words with Cameron.

Happy New Bathroom!.
WDB

Rated 5 out of 5 stars

Great customer service!

We had a great experience here - Alice Murphy was really helpful and knowledgeable and really helped us to choose the tiles we needed to complete our bathroom. Will definitely be back!

April 6, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave this wonderful 5 star review!

We are glad to hear about the great experience you had in our showroom, and that you will be back for more.

Alice will be happy to hear your kind words.

Happy New Bathroom!
WDB

Rated 5 out of 5 stars

Tiling job

Had everything I needed and my server Alice Murphy was very helpfu.

April 14, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this great 5 star review!

We are glad to hear that you could find the items you needed.

We will pass on your kind words to Alice.

Happy New Bathroom!
WDB

Rated 5 out of 5 stars

Lynsey Stobo made our visit to your…

Lynsey Stobo made our visit to your Hillington showroom a pleasure, she helped us find the right bathroom and tiles for us, absolutely delighted with the service.

April 13, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that you had such a wonderful experience in our showroom.

Lynsey will be happy to hear your kind words.

Many thanks
WDB

Rated 5 out of 5 stars

Ordered our bathroom today

Ordered our bathroom today. Linda couldn’t have been more help spent time going through different options until we were happy with our choices.

April 13, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this wonderful 5 star review!

We are glad to hear that you had a positive experience with our sales assistant.

Your kind words will be passed over to Linda.

Many thanks
WDB

Rated 5 out of 5 stars

Linda was a fantastic help

Linda was a fantastic help, she made the whole experience really easy for us, buying a new bathroom has never been easier thankyou.

April 13, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this wonderful 5 star review!

We are glad to hear you that your experience was easy and comfortable thanks to our sales assistant's aid.

Your kind words will be passed over to Linda.

Many thanks
WDB

Rated 5 out of 5 stars

Good service

Good service

April 13, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear you you enjoyed the service you have received when shopping with us.

Happy New Bathroom!
WDB

Rated 5 out of 5 stars

New en suite

At the Hillington showroom we again found Lynsay very approachable, friendly and knowledgeable. She was a tremendous assistance helping us order our new ensuite. She was very patient and takes an obvious pride in helping customers. She was able to advise us of the different products and options available to us and made the whole process run smoothly.

April 10, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear that Lynsay provided such a pleasant experience for you.

We will pass on your compliments to her directly.

Many thanks
WDB

Rated 5 out of 5 stars

Bathroom refurb

Took my gran over to look at bathrooms , and was a bit lost trying to get her to make a decision with stuff…

Thankfully Alice was there to help us , walked us through everything step by step , was very knowledgeable with different products and helping us piece together the perfect bathroom while having a good laugh

Would highly recommend the place and will be back for sure

Thanks again

April 12, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear you you enjoyed the service you have received when shopping with us.

Your kind words will be passed over to Alice.

Many thanks
WDB

Rated 1 out of 5 stars

Annoyed

Went to collect my bathroom stuff , the man dumped it outside and wouldn't give me a lift with the heavy stuff into my van and all the small stuff just scattered all over and damaged, surely when u spend thousands of pound there they should help and maybe put a smile on there faces

April 11, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Thank you for taking the time to leave your feedback. We’re genuinely sorry to hear that your collection experience did not meet expectations, and we apologise for the frustration this caused.

For clarity, our collections are strictly in store or kerbside only, and our team are not permitted to help load items into customer vehicles. This is in place to ensure the safety of both our staff and customers.

That said, we’re disappointed to hear that items were left in a condition you feel was careless, and we will be addressing the handling and presentation with the team involved to ensure this does not happen again. We always aim to treat every customer respectfully and professionally.

We value every customer, regardless of spend, and good service is something we take seriously. If you would like to discuss this further , please contact us directly so we can review the matter properly.

Thank you again for your feedback.
WDB

Rated 5 out of 5 stars

Great service …

We found Wholesale Domestic Bathrooms in Aberdeen on line & visited on 10/04/26
Steve Brown sales assistant greeted us on our arrival, took time to show us what was available for our requirements, Steve showed great patience as we had trouble with our credit card ( card company at fault!) Great choice of bathrooms on show over two floors, we were delighted with the quality & price & would highly recommend visiting this store.

April 10, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this 5 star review!

We are glad to hear you you enjoyed the service you have received when shopping with us.

Your kind words will be passed over to Steve.

Many thanks
WDB

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