Wholesale Domestic Bathrooms Reviews 

3,520
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 558 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff members for being exceptionally helpful, patient, and providing knowledgeable guidance during showroom visits to find the perfect bathroom solutions. Consumers also appreciate the wide range of quality products available and note that the overall purchasing process runs smoothly and efficiently from start to finish. Some reviewers were not happy with order delivery and stock availability issues. A few customers mentioned experiencing communication delays regarding their purchases, while others reported frustrations with unorganized collection experiences or damaged items. People buying online or waiting for replacements occasionally faced challenges regarding customer support responsiveness.

What people talk about most

Staff

People report positive experiences with staff, praising their helpfulness, extensive product knowledge, and... See more

Product

Users describe positive interactions with product, highlighting a great selection of goods and competitive... See more

Service

Consumers find service to be positive, highlighting helpful and knowledgeable staff who make the selection... See more

Customer service

Clients share positive opinions on customer service, highlighting the exceptional patience, product... See more

Order

Customers had positive experiences with order, highlighting the simple online ordering process and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Zoe was incredible today - we had a rough outline of what we wanted but were a bit lost on specifics. She talked us through everything we had to consider on the design, and many things we hadn't even... See more

Company replied

Rated 5 out of 5 stars

Looking for triple radiators; must be different from usual. Tried on line but decided had to see and touch. Visited Wholesale Domestic in Hillington. Great range of radiators both in shape and colo... See more

Company replied

Rated 5 out of 5 stars

Our transaction with Alice in the Glasgow Store was stress free. Alice walked us through the showroom and advised us on what we required for our bathroom refit. The selection on display was rath... See more

Company replied

Rated 5 out of 5 stars

We visited Wholesale Domestic at Edinburgh Fort Kinnaird with a clear idea of what we wanted for our new en-suite as part of a garage conversion. Armed with only the measurements provided by ou... See more

Company replied


Company details

  1. Bathroom Remodeler
  2. Furniture Store

Written by the company

Whether you are in the market to refresh your existing space with a bathroom accessory, or instead looking to perform a complete renovation, we have items and prices that will appeal to any budget. Value is very important to us and we believe in a philosophy to sell bathroom suite packages at great prices, which is why at Wholesale Domestic you will always get the best price when buying one of our expertly designed bathroom suites which are styled and priced to appeal.

30 Day Money Back Guarantee

We offer a 30 day cooling off period after delivery.

If you decide you are not happy with your order, we will offer a full refund provided you contact us within 30 days of delivery of your order. Please see our website for full terms and conditions.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(3,520)

549 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Alice was brilliant and ensured I got…

Alice was brilliant and ensured I got everything I needed, no pressure, very knowledgeable and made the experience enjoyable.

June 6, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us an amazing 5 star review!

We are so happy you have enjoyed your shopping experience with us

Your lovely words will be passed over to Alice

Happy new bathroom!

Kind regards,
Erin

Rated 5 out of 5 stars

Great customer service and support by…

Great customer service and support by extremely knowledgeable staff.
Very helpful, friendly and understanding attitude.

June 7, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could lead you through the process of selecting a bathroom.

Our sales team will be glad to hear your kind words!

Many thanks
WDB

Rated 5 out of 5 stars

There is so much to see in the showroom…Ask for Linda

There is so much to see in the showroom that it could be overwhelming…Thankfully we were professionally assisted by Linda Doran who helped us with the selection and explained how the items would be delivered and prepared a detailed estimate for all the items we were considering
Linda’s knowledge of the products was fantastic!

June 7, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could provide assistance.

We will pass your kind words on to Linda!

Many thanks
WDB

Rated 5 out of 5 stars

Excellent Service

Couldn't fault the service we received from Elspeth. She was so helpful and very knowledgeable about the products in the showroom and a pleasure to deal with.

June 6, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good afternoon,

Thnank you for taking the time to leave us an amazing 5 star review!

We are so happy that you have had a good experience with us

Your lovely words will be passed over to Elspeth

Happy new bathroom!

Kind regards,

Erin

Rated 5 out of 5 stars

Srishti made the process of selecting…

Srishti made the process of selecting the products and sorting the finance very easy. Excellent range of products.

June 6, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good afternoon,

Thank you very much for taking the time to leave a 5 star review for our company. We greatly appreciate the kind words and we are glad you found the selecting of products and finance sorting very easy. We will pass these kind words onto Srishti and continue to do our best to provide the best customer service possible.

Happy new bathroom.

Many thanks,
WDB

Rated 5 out of 5 stars

Just ordered en-suite bathroom…

Just ordered en-suite bathroom furniture today. Esther in Hillington was excellent , very helpful and knowledgeable. We were helped by Iain on a previous visit also and he was excellent too. Thanks very much.

June 6, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the time to leave us an amazing 5 star review.

We are glad to see you have enjoyed your experience with us so far. We will pass your kind words over to Esther and Iain.

Happy new bathroom.

Many thanks,
WDB.

Rated 5 out of 5 stars

Charlene could not have been more…

Charlene could not have been more helpful
And efficient sorted out my problem in a matter of minutes. Really pleased.
Jim.

June 5, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good afternoon,

Thank you for taking the time to leave us this amazing 5 star review!

We are glad to hear that our staff could provide assistance.

We will pass your kind words on to Charlene!

Many thanks
WDB

Rated 5 out of 5 stars

Great

Friendly, efficient and well informed. A pleasure to deal with

June 3, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Thank you so much for taking the time to share your experience—it truly means a lot to us.

We’re really pleased to hear that our team was able to support you and make the process as smooth as possible.

Thanks again for your kind words and for choosing us—we really appreciate your feedback.

Kind Regards,
WDB

Rated 5 out of 5 stars

Website was easy to navigate and…

Website was easy to navigate and ordering online was simple

June 2, 2026
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Hi ,

Thank you for contacting Wholesale Domestic Bathrooms. We've received your enquiry and assigned it the ticket number
249467811

One of our team members will review your message and get back to you as soon as possible.

If you need to provide any further information, simply reply to this email and it will be added to your case.

Thank you for choosing us,
The Wholesale Domestic Bathrooms Team

Rated 5 out of 5 stars

Excellent Service

I had to rearrange an order due to the salesperson in the shop not listening and was feeling irritated by the process and being passed around.
Charlene greeted us with a smile, listened to the issues and had us sorted out properly.
During it, she couldn't have been more helpful and made sure we felt happy with the information and that we had a laugh during it.
She turned the experience around, and really made us laugh with her jokes. She is an asset to your company.

June 2, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Hi,
we really appreciate your great feedback, this is always great to hear.
We will pass your comments on to Charlene.
Kindest regards

Rated 5 out of 5 stars

Fantastic service ordered from them…

Fantastic service ordered from them twice, great communication. Would definitely recommend

June 2, 2026
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Hi ,

Thank you for contacting Wholesale Domestic Bathrooms. We've received your enquiry and assigned it the ticket number
249357717

One of our team members will review your message and get back to you as soon as possible.

If you need to provide any further information, simply reply to this email and it will be added to your case.

Thank you for choosing us,
The Wholesale Domestic Bathrooms Team

Rated 5 out of 5 stars

I dealt with Reece at Montrose Avenue…

I dealt with Reece at Montrose Avenue Glasgow
He couldn’t have been more helpful, he’s a really nice young man who is a credit to Wholesale Domestic.
Regards
Peter Munro

June 2, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Thank you for leaving us this glowing 5 star review!

We are glad to hear that our trade team could provide the assistance you required.

You kind words will be passed on to Reece.

Happy New Bathroom!
WDB

Rated 5 out of 5 stars

Excellent customer service

I just want to commend you on an excellent customer service experience. I ordered shower panels from you after being let down spectacularly by Naturewall. You despatched them rapidly but sadly they arrived damaged. I called you and was asked to send pictures of the damage and you then arranged for them to be collected, again rapidly. I have now received confirmation of my refund and I have to say I'm really impressed. This has not been my experience with the aforementioned company and I'm still waiting for a refund. It makes a nice change to not have to constantly chase for money back! I would also say that it was a real shame about the damage as I really like the panels.

June 2, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Thank you so much for taking the time to share your experience—it truly means a lot to us.

We’re really pleased to hear that our team was able to support you quickly and make the process as smooth as possible, especially after the difficulties you had elsewhere. While we’re very sorry the panels arrived damaged, we’re glad we could resolve things promptly and keep you informed throughout.

It’s also great to hear that you liked the panels themselves—that’s especially disappointing for us too, and we’d have loved for them to arrive in perfect condition for you.

If you ever decide to give us another try in the future, we’d be more than happy to help and ensure everything goes as smoothly as possible.

Thanks again for your kind words and for choosing us—we really appreciate your feedback.

Kind Regards,
WDB

Rated 5 out of 5 stars

Very efficient

June 2, 2026
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Hi ,

Thank you for contacting Wholesale Domestic Bathrooms. We've received your enquiry and assigned it the ticket number
249298898

One of our team members will review your message and get back to you as soon as possible.

If you need to provide any further information, simply reply to this email and it will be added to your case.

Thank you for choosing us,
The Wholesale Domestic Bathrooms Team

Rated 5 out of 5 stars

We were approached by a lady called…

We were approached by a lady called Linda Doran who was very knowledgeable and helpful.

June 1, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good morning,

Thank you for taking the item to leave us an amazing 5 star review!

Your lovely words will be passed over to Linda

Happy new bathroom!

Many thanks,
WDB

Rated 5 out of 5 stars

I wanted to express my sincere…

I wanted to express my sincere gratitude for the exceptional service I received. Your team went above and beyond to assist me, and I truly appreciate it. The customer service provided was outstanding and made my experience very pleasant. I am very satisfied with the help I was given today. Special thanks to Bijaya for great customer service and patience.

May 31, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good Morning Aggie,

Thank you so much for leaving us this amazing 5 star review.

We are so happy to hear you received such good service while shopping with us.

We will pass your lovely words over to Bijaya.

Many Thanks
WDB

Rated 5 out of 5 stars

Olivia was amazing and so helpful with…

Olivia was amazing and so helpful with our order of a shower tray and managed to source a slightly shorter shower screen for us today!
Many thanks and all the best with your career 🙏

May 31, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good Morning Julie,

Thanks so much for leaving us this amazing 5 star review.

We will pass your lovely words to Olivia.

Thanks
WDB

Rated 5 out of 5 stars

Great choice of products and very…

Great choice of products and very helpful service from Alice Murphy. Easy to collect goods from the nearby warehouse.

May 31, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good Morning Fiona,

Thanks so much for leaving us this amazing 5 star review.

We will pass your lovely words to Alice.

Thanks
WDB

Rated 5 out of 5 stars

Charlene was a great help

Charlene was a great help. 5 *

May 31, 2026
Unprompted review
Wholesale Domestic Bathrooms logo

Reply from Wholesale Domestic Bathrooms

Good Morning Charlene,

Thank you so much for leaving us this 5 star review.

We will pass your lovely words to Charlene.

Thanks
WDB

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