Wholesome Goodies LTD  Reviews 

96
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

They don't deliver what they advertise and never reply to any enquiries on customer service. They're happy to take your money but don't deliver the service. I consider these guys rip off merchants who... See more

Rated 1 out of 5 stars

Terrible customer service. I have reached out three times and have still not heard anything back. I paid for 24 hour delivery and didnt recieve my parcel until 5 days later. Half of my order was refun... See more

Rated 1 out of 5 stars

Ordered through tiktok initially. Order arrived damaged, so I requested a refund/replacement. They cancelled this request and I stupidly accepted a gift card for the website. No order arrived for nea... See more

Rated 1 out of 5 stars

Terrible! Charging a huge amount for prime as it’s hard to get and then being delivered with cosmetic damage when people are actually buying them like myself for my son to keep as a collectible if yo... See more

Company details

  1. Candy Store
  2. Confectionery

Written by the company

Welcome to Wholesome Goodies!


Contact info

1.5

Bad

TrustScore 1.5 out of 5

96 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(96)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

SCAM

SCAM! Do NOT order from this website. I placed an order and didn't check the trustpilot first. I never received an order confirmation email. My package was never shipped. My emails never responded to. I eventually had to go through my bank to get refunded after 14 days.

December 16, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs!!!

Wholesome Goodies took my money and never sent my order. No updates, no resolution, no accountability Even after contacting them countless times, they never responded. This feels completely unacceptable and untrustworthy. I won’t be ordering from them again.”

December 19, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, wish I read the reviews first, didn't delivery over half of the order, didn't respond to support emails, they just add more things on the site to make you pay for postage and then deliver 1 or 2 items so that you get up charged, all the items arrived damaged and melted which I let them know about and they didn't care.

August 28, 2025
Unprompted review
Rated 1 out of 5 stars

Rip off merchants

They don't deliver what they advertise and never reply to any enquiries on customer service. They're happy to take your money but don't deliver the service. I consider these guys rip off merchants who only care about the money. This extra clearance box they advertise doesn't exist. Avoid them and try elsewhere.

April 7, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. I have reached out three times and have still not heard anything back. I paid for 24 hour delivery and didnt recieve my parcel until 5 days later. Half of my order was refunded as I assume it wasn't in stock. As a result I have a late birthday gift and wasn't aware which part had been refunded until I received it 5 days later. Avoid this business at all costs.

February 5, 2025
Unprompted review
Rated 1 out of 5 stars

Over 2 years now and still can’t get it…

Over 2 years now and still can’t get it contact. I’m OWED over €100 as I never received my package. I messaged the account today on TikTok and got a response saying he would be happy to help if I gave the order number which I did and guess what I GOT BLOCKED straight away. I have screenshots as proof if anyone wants to see them let me know. Do not order from this company it’s a SCAM.

December 5, 2024
Unprompted review
Rated 1 out of 5 stars

Ordered through tiktok initially

Ordered through tiktok initially. Order arrived damaged, so I requested a refund/replacement. They cancelled this request and I stupidly accepted a gift card for the website. No order arrived for nearly 2 weeks, then only 3 items arrived. Had no response at all to most recent emails!
Avoid at all costs!

October 12, 2024
Unprompted review
Rated 1 out of 5 stars

Unsatisfactory

I paid for my order, the money came out of my bank but I never received a confirmation email (I just keep getting spam mail) with an order number. I have messaged the company three times - the only acknowledgement I had was after the first message when they told me it would be dispatched after the weekend. They have not responded since and I still have not received my order. I am unable to find a contact number to speak to a person directly and so I am left completing their 'contact us' forms. Extremely disappointing.

October 8, 2024
Unprompted review
Rated 1 out of 5 stars

It's a scam

Where is my order? I ordered 20 days ago and absolutely no comms. I don't even get responses to my emails. What a scam. I'll make sure everyone I know knows not to purchase from you.

September 4, 2024
Unprompted review
Rated 1 out of 5 stars

Shocking Company !

Shocking Company !! Say they delivered my order when they clearly havent, try blaming it on DPD. Just pure lies, terrible company. Pure Scam selling products they clearly dont have.

May 20, 2024
Unprompted review
Rated 1 out of 5 stars

OUT OF DATE PRODUCTS

Bought a bundle more than half was out of date, when contacting the company I was told that no refund would be provided but a £3 coupon off of my next order (as if I was going to be stupid enough to do that) I sent pictures to prove dates were more than 8 months out of date, the company then messaged to say they would in the future improve their services and then proceeded to block me! Leave me out of pocket

April 9, 2024
Unprompted review
Rated 1 out of 5 stars

100% do not use

100% do not use, website needs taking down. Order doesn’t turn up as carnt be verified, web chat and emails are not replied too.

March 8, 2024
Unprompted review
Rated 1 out of 5 stars

Disappointing Experience with Wholesome Goodies

I had high expectations when I ordered a Prime product from Wholesome Goodies, but unfortunately, my experience has been nothing short of disappointing. Despite the website confirming my order and the money being deducted from my card, the items never reached me.
My attempts to communicate with the company through numerous emails were futile, with their only response being a claim that the goods were delivered. In an effort to verify, I checked with my building's concierge and reviewed security camera footage, both of which confirmed the absence of any parcel from Wholesome Goodies.
Frustratingly, my request for the tracking number, essential for my own investigation, went unanswered, and all communication abruptly ceased. This entire ordeal has left me with the unsettling suspicion that Wholesome Goodies might be engaging in deceptive practices, essentially taking money without fulfilling orders.

This experience has significantly diminished my confidence in [Company Name], and I feel compelled to share this review to alert others about my unsatisfactory encounter.

February 17, 2024
Rated 1 out of 5 stars

SCAM ‼️‼️‼️

This company keeps blocking me on all socials because I’m trying to tell people not to buy from here they are a scam company and will take your money and won’t send you your package. We ordered prime last November when the price for it was crazy and we never received it and they won’t give us a refund for our money, as the price of prime has gone completely down since then we don’t want it to be sent to us now we want a refund which we deserve and if this company had any bit of respect and decency towards customers they would gives us back our money which we completely deserve.

November 29, 2022
Unprompted review
Rated 5 out of 5 stars

Buy with confidence

It took around 12 hours to receive our mystery box. I thought the items we received was acceptable for the price - you boy these things for the fun just as much as the items! I’d buy again -! Buy with confidence

September 14, 2023
Unprompted review

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