They don't deliver what they advertise and never reply to any enquiries on customer service. They're happy to take your money but don't deliver the service. I consider these guys rip off merchants who... See more
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Terrible customer service. I have reached out three times and have still not heard anything back. I paid for 24 hour delivery and didnt recieve my parcel until 5 days later. Half of my order was refun... See more
Ordered through tiktok initially. Order arrived damaged, so I requested a refund/replacement. They cancelled this request and I stupidly accepted a gift card for the website. No order arrived for nea... See more
Terrible! Charging a huge amount for prime as it’s hard to get and then being delivered with cosmetic damage when people are actually buying them like myself for my son to keep as a collectible if yo... See more
Company details
Written by the company
Welcome to Wholesome Goodies!
Contact info
United Kingdom
- sales@wholesomegoodies.co.uk
- www.wholesomegoodies.es
1.5
Bad
96 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Terrible. Do not use.
Sends out of date goods and ignores emails politely asking for a resolution,
August 22, 2023
Unprompted review
packageing was very poor the prime cans…
packageing was very poor the prime cans i orderd was all dented and smashed up very poor very disaponited
February 1, 2023
Neutral review
First order arrived poorly packaged and an item missing. Contacted them and provided me with a voucher to the value of and free p&p code
Reordered same day- Wednesday on 24/48 postage- messaged on the Monday to say DPD had not moved the order any idea- no reply no nothing
Finally turned up Tuesday.
Would not order again. Needs to use better packaging skills and answer emails
February 1, 2023
Some of the items were out of date
Some of the items were out of date. I did email but have not heard anything, otherwise was a really good mystery box.
February 7, 2023
Very good communication
Very good communication! Quick service. Really nice team
January 25, 2023
Unprompted review
Reply from Wholesome Goodies LTD
Thank you so much for taking the time to leave feedback ! Everyone here at Wholesome Goodies loves to know that our customers enjoy our sweet treats!.
We’re glad that you loved your order. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!
Many Thanks
Wholesome Goodies
Brilliant company fast delivery great…
Brilliant company fast delivery great products
January 24, 2023
Unprompted review
ordered twice
I have ordered twice, each time they were quick,received it in couple of days.
January 11, 2023
Unprompted review
Reply from Wholesome Goodies LTD
Thank you so much for taking the time to leave feedback ! Everyone here at Wholesome Goodies loves to know that our customers enjoy our sweet treats!.
We’re glad that you loved your order. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!
Many Thanks
Wholesome Goodies
One of the best sweet shops
One of the best sweet shops. Great customer service and good delivery times and has a wide range of sweets would definitely Recommend
January 19, 2023
Unprompted review
Reply from Wholesome Goodies LTD
Thank you so much for taking the time to send this! Everyone here at Wholesome Goodies loves to know that our customers enjoy our sweet treats!.
We’re glad that you loved your order. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!
Many Thanks
Wholesome Goodies
Fast delivery good Customer service and…
Fast delivery good Customer service and products to quality standard
January 18, 2023
Unprompted review
Reply from Wholesome Goodies LTD
Thank you so much for taking the time to send this! Everyone here at Wholesome Goodies loves to know that our customers enjoy our sweet treats!.
We’re glad that you loved your order. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!
Many Thanks
Wholesome Goodies
P&P is an extortionate and very slow
P&P is an extortionate and even when selecting fastest shipping takes ages! Had an email to say my order had been dispatched, which was later than i expected so complained that day after to then been told it had only been collected today (as in the day after stated in the email i received) so basically they lie when they ship orders out. Customer service is rubbish. Much better sweet sites with cheaper quicker delievery ie candymail & poppincandy
January 4, 2023
Reply from Wholesome Goodies LTD
Good Evening, thank you for taking the time to leave your feedback, we are extremely sorry to hear you have had a bad experience using our service, however around the time you placed your order we had extremely high volume of orders we was kindly asking for an extra 24/48 working hours for dispatch, we understand this can be frustrating, and we try our best to keep orders being dispatched as fast as we possibly can.
With regards to the overall costing for our shipping prices, they are relevant too the prices charged of the shipping carriers, we understand with the recent strikes packages have been held in in transit and we try our best to work with the shipping carriers to speed up the shipping process.
We hope you can understand, and appreciate the efforts we are going to insure the fast shipping and competitive prices of our Services.
Wholesome Goodies
My items still haven’t been dispatched…
My items still haven’t been dispatched so for now I’ll be giving a one star rating as I ordered days ago
January 5, 2023
Reply from Wholesome Goodies LTD
Good Evening, thank you for taking the time to leave your feedback, we are extremely sorry to hear you have had a bad experience using our service, however around the time you placed your order we had extremely high volume of orders we was kindly asking for an extra 24/48 working hours for dispatch, we understand this can be frustrating, and we try our best to keep orders being dispatched as fast as we possibly can.
We hope you can understand, and appreciate the efforts we are going to insure the fast shipping and competitive prices of our Services.
Wholesome Goodies
highly recommended
prompt dispatch and quick delivery and would deffo order from here again
December 31, 2022
Reply from Wholesome Goodies LTD
Thank you so much for taking the time to send this! Everyone here at Wholesome Goodies loves to know that our customers enjoy our sweet treats!.
We’re glad that you loved your order. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!
Many Thanks
Wholesome Goodies
I haven’t received this package yet but…
I haven’t received this package yet but I’m sure you did amazing
December 31, 2022
Reply from Wholesome Goodies LTD
Thank you so much for taking the time to send this! Everyone here at Wholesome Goodies loves to know that our customers enjoy our sweet treats!.
We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!
Many Thanks
Wholesome Goodies
Really easy and smooth transaction
Really easy and smooth transaction. No issues what so ever. Customer service was quick to tell me where the order was at, even in this busy Xmas period. Recommend to anyone in the UK, looking to order overseas produce. Really happy.
December 21, 2022
Unprompted review
Reply from Wholesome Goodies LTD
Thank you so much for taking the time to send this! Everyone here at Wholesome Goodies loves to know that our customers enjoy our sweet treats!.
We’re glad that you loved your order. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!
Many Thanks
Wholesome Goodies
Not really worth they money I paid
Not really worth they money I paid. Thought it would have come in something other than a cardboard delivery box so I could have wrapped it up for Christmas. They ovb give you minimum sweets as they charge for the prime alone well over the odds. Wouldn’t but again and wouldn’t recommend.
November 23, 2022
Terrible
Terrible! Charging a huge amount for prime as it’s hard to get and then being delivered with cosmetic damage when people are actually buying them like myself for my son to keep as a collectible if you are spending over 10 pound for just the drink then That’s fine but if you are buying to keep as a collectible please Don’t bother
Customer service very rude!
December 7, 2022
I think it’s a little expensive for…
I think it’s a little expensive for what you get but it was for my son and he was happy. However there were quite a few things too spicy for him and as that is an acquired taste maybe only one packet needed
December 1, 2022
Reply from Wholesome Goodies LTD
Thank you so much for taking the time to send this! Everyone here at Wholesome Goodies loves to know that our customers enjoy our sweet treats!.
We’re glad that you loved your order. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!
Many Thanks
Wholesome Goodies
Took a week but good prime drink
Took a week but good prime drink! Loved the flavour and bottle wasn’t bad at all everything was perfect
November 5, 2022
Unprompted review
Reply from Wholesome Goodies LTD
Thank you so much for taking the time to send this! Everyone here at Wholesome Goodies loves to know that our customers enjoy our sweet treats!.
We’re glad that you loved your order. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!
Many Thanks
Wholesome Goodies
I was really good and it safe
November 4, 2022
Reply from Wholesome Goodies LTD
Thank you so much for taking the time to send this! Everyone here at Wholesome Goodies loves to know that our customers enjoy our sweet treats!.
We’re glad that you loved your order. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!
Many Thanks
Wholesome Goodies
Great websites
Great websites, with plenty of amazing stock, fast delivery. These guys are awesome and will definitely be ordering from them again!
October 21, 2022
Unprompted review
Reply from Wholesome Goodies LTD
Thank you so much for taking the time to send this! Everyone here at Wholesome Goodies loves to know that our customers enjoy our sweet treats!.
We’re glad that you loved your order. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it!
Many Thanks
Wholesome Goodies
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