Wickes - Anerley Reviews 

351
TrustScore 4.5 out of 5

4.7

14 Anerley Station Road, Penge London, SE20 8PY, GB


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See what reviewers are saying

Rated 1 out of 5 stars

Despite booking and getting a confirmation (and a request for feedback afterwards) we got there to find our allotted person no longer works for Wickes and apparently they never have planners working o... See more

Company replied

Rated 5 out of 5 stars

Last year, I was looking to add a couple of units, but they were a bit expensive, so I was directed downstairs. While wandering around, not entirely sure what I needed, Amina noticed that I probably l... See more

Company replied

Rated 5 out of 5 stars

I think the best thing about Mo is that he is customer-focused and doesn't try to sell you what you don't want or need, there is nothing worse than a pushy sales person! Mo has a lot of product knowle... See more

Company replied

Rated 5 out of 5 stars

Just popped into my local Wickes in Anerley- always such a great experience Guys are so helpful and friendly nothing’s too much trouble for them. I’m just so sad that I discovered too late that Wic... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Anerley

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 14 Anerley Station Road, Penge, London, SE20 8PY, United Kingdom

  • +442087784881

4.7

Excellent

TrustScore 4.5 out of 5

351 reviews

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4.7

All reviews

(351)

13,635 reviews in the last 12 months

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Rated 5 out of 5 stars

Great attention even on a very low value purchase.

I picked up two similar products from the plumbing section and went towards a small group of staff who were assisting another customer. When they finished, they turned to me and I said I wanted to ask for an "expert opinion" to decide between the two products.
A lady introduced herself as the expert - she had previously worked at a plumbing superstore - and a decision was made.
On returning home, I installed the recommended pipe connector and, lo and behold, the expert was proved correct, and all this for a £4 sale.
Very pleased I went there and would recommend.

September 25, 2025
Unprompted review
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Reply from Wickes - Anerley

Hey there, thanks for your wonderful feedback and I'm delighted that our plumbing expert in our Anerley store was super helpful throughout your visit! - Dylan

Rated 5 out of 5 stars

Great staff

I had a very great experience at this store. The staff are very helpful and friendly, with great product knowledge and a keen urge to present great customer service. Especially a staff member called Joe who tended to my needs and even went over and beyond to carry what I had purchased to my car.

September 4, 2025
Unprompted review
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Reply from Wickes - Anerley

We appreciate you sharing your positive experience. We're happy to hear that our staff were helpful and friendly, providing great customer service and product knowledge. We appreciate your comments. -AK

Rated 5 out of 5 stars

A big thanks to Kamron at Wickes…

A big thanks to Kamron at Wickes Anerley who was so kind and helpful. He fetched a trolley in the store and loaded it with many heavy bags and then into my car. A great guy.

September 16, 2025
Unprompted review
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Reply from Wickes - Anerley

Hi Timothy, we're happy to hear that you had such a positive experience! We appreciate you taking the time to recognise our team member's helpfulness and kindness. -LG

Rated 5 out of 5 stars

Amazing service

We went to Anerley wickes branch. Needed help with some stuff. Kay helped us. She is an amazing person. Her customer service skill are outstanding.

September 14, 2025
Unprompted review
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Reply from Wickes - Anerley

Hi, Monika. Thank you for taking the time to share your review with us. I'm delighted to see that Kay was helpful during your visit to our Wickes store in Anerley. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Had exactly what I was looking for

Had exactly what I was looking for. Shout out to Val / Van (can’t remember) for sorting me out

September 13, 2025
Unprompted review
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Reply from Wickes - Anerley

Hi, Mohamad. Thank you for taking the time to share your review with us. I'm happy to see that you were able to find the items you were looking for. Thanks again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Helpful store staff

I have been to my local Wickes (Anerley) many times, and have always found the staff helpful. A special thanks to Joe who assisted me on my last visit.

September 10, 2025
Unprompted review
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Reply from Wickes - Anerley

Hi Uncle Luke, We appreciate you taking the time to leave your review! We're happy to hear that our Anerley team is helpful and that you received assistance during your visit. -LG

Rated 5 out of 5 stars

Appointment booked

Appointment was on time and Sreedevi was very helpful and knowledgeable.

September 10, 2025
Unprompted review
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Reply from Wickes - Anerley

We appreciate you sharing your feedback. We're happy to hear that your appointment was on time and that Sreedevi was helpful and knowledgeable.
- PP

Rated 5 out of 5 stars

Great staff and store

I use the anerley store alot and the staff are always friendly and helpful. Anna was exceptionally helpful with loading my purchases into the car.

September 9, 2025
Unprompted review
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Reply from Wickes - Anerley

We appreciate you taking the time to leave a review! We're happy to hear that the staff are always friendly and helpful, especially Anna helping load your purchases to your car.
- PP

Rated 5 out of 5 stars

Helpful staff ( Anna)

Helpful staff ( Anna)

September 8, 2025
Unprompted review
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Reply from Wickes - Anerley

Thanks for taking the time to share your review. Great to hear Anna from the Anerley store was helpful during your visit.
- PP

Rated 5 out of 5 stars

That's the place to shop

Anna is always happy to help thanks to her and her colleagues this is the store of my choice. Staff always know where to find things and always approach customer with a smile on their faces

September 9, 2025
Unprompted review
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Reply from Wickes - Anerley

Hi Daniel, thank you for taking the time to leave a review. We are really happy to hear that Anna and her colleagues are always happy to help when you are in the store. We really appreciate your comments. -LG

Rated 5 out of 5 stars

Great customer service

Gojart provided great customer service In the store today, helping my mum to load several packs of wood floor into the car. She really appreciated his assistance.

September 8, 2025
Unprompted review
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Reply from Wickes - Anerley

Hi Jeff, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Gojart in our store and that they provided you with useful help. -AH

Rated 5 out of 5 stars

It's like my second home

It's like my second home. Always great!

September 8, 2025
Unprompted review
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Reply from Wickes - Anerley

Hi John, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that you get everything you need. -AH

Rated 5 out of 5 stars

Great service from Anna

We visited the wicked store and was served by Anna, such a friendly and fantastic customer service with similarly friendly co workers!

September 8, 2025
Unprompted review
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Reply from Wickes - Anerley

Hi Sienah, thank you for taking the time to leave a review. We are happy to hear that Anna provided you with friendly and fantastic customer service. -LG

Rated 5 out of 5 stars

Very helpful staff ALWAYS!

Very helpful staff ALWAYS!
Today, I had to buy plaster boards & 40 litres of paint…..
Harrison, was the most helpful and pleasant man, nothing for him was too much trouble.
Harrison found me a trolly, got my plaster board and paint.
Then proceeded to load my car.

Hold on to him WICKS, great employee.
Thank for your help today Harrison, most kind.

September 8, 2025
Unprompted review
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Reply from Wickes - Anerley

Hi Jiggs,

We appreciate you sharing your experience with us. We are so glad to hear that Harrison was helpful and went the extra mile to assist you with your purchase and loading.

-Ellysse

Rated 5 out of 5 stars

Staff is so supportive

Staff is so supportive , Anna was a lovely women , she spent maximum time us guide us in proper way , Hails for the lady

September 8, 2025
Unprompted review
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Reply from Wickes - Anerley

Hi Khan,

We appreciate you taking the time to leave us your feedback! We're happy to hear that our staff is supportive and Anna provided you with proper guidance.

-Ellysse

Rated 5 out of 5 stars

Harry is the best

Harry is the best, so knowledgeable, polite and helpful, the kind of young man you wouldn't mind your daughter dating!

September 8, 2025
Unprompted review
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Reply from Wickes - Anerley

We're happy to hear that you found Harry to be knowledgeable, polite, and helpful. We appreciate your positive feedback and are glad you enjoyed your experience. -AK

Rated 5 out of 5 stars

Used the shop a number of times

Used the shop a number of times. A good choice of goods. What is important the employees are very knowledgeable and friendly, Yass is exceptionally helpful every time when we purchase goods or place orders. The shop is clean and well organized.

September 6, 2025
Unprompted review
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Reply from Wickes - Anerley

We appreciate you taking the time to share your positive experience! We're happy to hear that you find our shop to have a good choice of goods and that our employees are knowledgeable and friendly, especially Yass.
-AK

Rated 5 out of 5 stars

Great

We visited the Wickes store in Anerley and were served by Afrim. He was extremely helpful, answered all of our questions, and gave us great recommendations. His friendly approach made our experience so much easier, and we left very happy. Thank you, Afrim!

September 6, 2025
Unprompted review
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Reply from Wickes - Anerley

We appreciate you taking the time to share your positive experience. We're so glad to hear that Afrim was helpful and provided great recommendations, making your visit easier. -AK

Rated 5 out of 5 stars

Wickes is always our first choice

Wickes is always our first choice. It's always useful to be able to browse products and materials while researching a new project with members of staff on hand to offer advice. Afrim was particularly patient and helpful advising me to sign up for a Wickes trade card and offering assistance above and beyond what I might have expected.

September 6, 2025
Unprompted review
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Reply from Wickes - Anerley

We appreciate you choosing us as your first choice. We're happy to hear that you find it useful to browse our products and materials and that our staff are on hand to offer advice. We're glad you found Afrim to be patient and helpful.
- PP

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