Wickes - Bognor Regis Reviews 

61
TrustScore 3.5 out of 5

3.6

Shripney Road, Unit 1, Railside Retail Park, Bognor Regis Hampshire, PO22 9NG, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Really great experience with your colleague Andy in store this morning. Arrived with a tatty bit of torn painted wallpaper which he colour matched perfectly giving me all the different price, size and... See more

Company replied

Rated 5 out of 5 stars

Needed a couple of air cooling fans but not sure about types, prices etc. Gabi so helpful - calling up web page for us to see options, checking availability, offering delivery or collection and so on.... See more

Company replied

Rated 1 out of 5 stars

I often shop at wikes. But today have been very disappointed and upset by the new fork lift operator and team member. I was unaware the yellow barrier was to stop customers due to forklift... See more

Company replied

Rated 5 out of 5 stars

Some great expert advice from Wayne Smith from Bognor Wickes store. His knowledge and attention to detail in kitchens is aligned to both the WICKES kitchen fitting team and external fitting contractor... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Bognor Regis

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.

Written by the company

Promise 1

Contact info

  • Shripney Road, Unit 1, Railside Retail Park, Bognor Regis, Hampshire, PO22 9NG, United Kingdom

  • +441243628086

3.6

Average

TrustScore 3.5 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(61)

14,039 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Variety and pricing

The variety, pricing and quality of the products are top notch at wickes. Big thanks to Connor, he helped us select a suitable product. He showed dedication and professionalism.

March 18, 2025
Unprompted review
Wickes - Bognor Regis logo

Reply from Wickes - Bognor Regis

Hi Shenelle, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Connor in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

A great service experience

Wayne , our designer, turned up promptly for our home measure. He came up with a good design. The price was very competitive and we were offered all discounts.
The fitter , Neil, also turned up promptly to do his survey. We added on a couple of items for him to fit and again the price was great.
Looking forward to it being fitted.

February 26, 2025
Unprompted review
Wickes - Bognor Regis logo

Reply from Wickes - Bognor Regis

Thank you for your kind review. We're thrilled to hear about your positive experience with our designer and fitter. We appreciate you taking the time to share your feedback and are glad you're happy with the design and pricing. We look forward to seeing the finished product as well. - SW

Rated 5 out of 5 stars

Pierre was pleasant and verpful

Pierre was pleasant and very helpful. He was efficient and precise and explained the whole planning and ordering process.
We would like also to praise the whole team at Wickes Bognor we are currently renovating our bungalow. we been visiting the store quite regularly and on occasion there has not been the stock we require available on the shelf the staff have been super helpful in getting it for us from your stores and we have never felt we were an inconvenience.

February 24, 2025
Unprompted review
Wickes - Bognor Regis logo

Reply from Wickes - Bognor Regis

Thank you for your kind words. We are delighted to hear that you found Pierre to be helpful and efficient. We are also pleased to hear that you have been impressed with the team at our Bognor store. We strive to provide excellent customer service and are glad that you have had a positive experience. We appreciate you taking the time to share your feedback. - SW

Rated 5 out of 5 stars

I recently visit Wilkes in Bognor Regis…

I recently visit Wilkes in Bognor Regis and had a great assist from Rick, who took the trouble to help me in my very particular search. Thanks Rick.

March 5, 2025
Unprompted review
Wickes - Bognor Regis logo

Reply from Wickes - Bognor Regis

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Rick in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Incredibly helpful

Incredibly helpful. Thanks Zaharia.

March 8, 2025
Unprompted review
Wickes - Bognor Regis logo

Reply from Wickes - Bognor Regis

Hi Frances, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Zaharia in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Lukas shared his wealth of knowledge…

Lukas shared his wealth of knowledge for my kitchen painting project. I was putting it off since Christmas because the thought of it was very daunting- he offered advise and also made himself available to see him in store if i needed further advise in the future. He offered ne 3 paints depending on budget and spoke about the pros and cons about each one.
A true asset to a great company!

March 8, 2025
Unprompted review
Wickes - Bognor Regis logo

Reply from Wickes - Bognor Regis

Hi Dan, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Lukas in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Picked up a ton of slabs on a click and…

Picked up a ton of slabs on a click and collect order. Zakaria and Luke had it all ready and even helped me load the van.

Thank you guys!

March 1, 2025
Unprompted review
Wickes - Bognor Regis logo

Reply from Wickes - Bognor Regis

Hey Simon, thank you for your five-star review and I'm glad that you enjoyed the service from Zakaria and Luke in our Bognor Regis store! - Dylan

Rated 5 out of 5 stars

Gracie went above and beyond help me…

Gracie went above and beyond help me find the products that I wanted well done Gracie

March 3, 2025
Unprompted review
Wickes - Bognor Regis logo

Reply from Wickes - Bognor Regis

Hi, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Very helpful staff

Had to return an item and find something more suitable for my project. A very helpful member of staff named Gibi showed me the various options and helped me to select a much better choice for my project

February 27, 2025
Unprompted review
Wickes - Bognor Regis logo

Reply from Wickes - Bognor Regis

Hi Carol, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Gibi and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Really impressed with my new bathroom

Really impressed with my new bathroom. Right from walking into the shop to buy it until taking my first shower. Wayne the salesman came next day to measure up and was only to pleased to help out in way. Superb

February 27, 2025
Unprompted review
Wickes - Bognor Regis logo

Reply from Wickes - Bognor Regis

Hi Albert, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Excellent customer service at Wicks in…

Excellent customer service at Wicks in Bognor Regis today. I needed assistance to see if a larger product would fit in my car, I was assisted by Lukas who gave a great customer experience and came out in the rain to help me. His product knowledge was also very helpful. The store has a great range of products, complimented by staff, who are always on hand to help.

February 26, 2025
Unprompted review
Wickes - Bognor Regis logo

Reply from Wickes - Bognor Regis

Hi Mel, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Lukas in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Excellent service today

Excellent service today. I had got muddled with my trade account and I was helped to sort it out by an assistant who was patient and understanding and gave me the time to get it back on track.

February 25, 2025
Unprompted review
Wickes - Bognor Regis logo

Reply from Wickes - Bognor Regis

Hi Paul, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Great customer service with Andy today

Great customer service with Andy today. I couldn’t find a paint so he took me right to it. When at the till I paid using my wrong credit card - it was no trouble for him to cancel and restart. So he had patience too! Friendly and professional service from Andy this morning. Thank you

February 24, 2025
Unprompted review
Wickes - Bognor Regis logo

Reply from Wickes - Bognor Regis

Hey Holly, thanks for your wonderful feedback and I'm delighted that Andy was able to help you in our Bognor Regis store! - Dylan

Rated 5 out of 5 stars

Great experience today

Great experience today, with Gail in kitchen showroom, very thorough and knowledgeable, and Lukas on the shop floor, so helpful with our enquiries on products etc

February 22, 2025
Unprompted review
Wickes - Bognor Regis logo

Reply from Wickes - Bognor Regis

Hey Diane, thanks for your five-star review, and I'm glad you enjoyed the service from Gail from our showroom team! - Dylan

Rated 5 out of 5 stars

Fantastic service from Lucas

Fantastic service from Lucas today in your Bognor store. As soon as I walked in and he saw me looking at my list he came over and asked if he could help. He collected a trolley and helped me with all my purchases as well as ordering some larger items on line for home delivery.
I can’t thank him enough. He was a real star and a credit to the company.

February 21, 2025
Unprompted review
Wickes - Bognor Regis logo

Reply from Wickes - Bognor Regis

Hi Rachel, We're thrilled to hear about your positive experience in our Bognor store. It's fantastic to know that you received such great service from Lucas. We're proud to have employees who go above and beyond to help our customers. - SF

Rated 5 out of 5 stars

Fabulous I store staff - not so fabulous delivery

We had some questions about the products and one of your staff LUKAS, was so helpful. It was a new product for a project and I don’t think we would have bought them without his help and understanding.
On a different note, we opted for delivery as we knew we would have issues carrying our goods. Sadly, the man who delivered them said “I don’t do stairs” and left them in the lobby for us to deal with. We made it very clear when we gave our address that we were in a second floor apartment and was assured it would be fine. Sadly, for this reason only, we will have to think again about what we might need from Wickes and if we need delivery.

February 20, 2025
Unprompted review
Wickes - Bognor Regis logo

Reply from Wickes - Bognor Regis

Hi Sheryle, We appreciate you taking the time to share your experience. We're thrilled to hear that Lukas provided such excellent service and helped you find the perfect products for your project.

We understand your frustration with the delivery experience. We strive to provide a smooth and convenient delivery service for all our customers, and we're disappointed to hear that this was not the case for you. We will certainly investigate this matter further and take appropriate steps to ensure that this doesn't happen again. - SF

Rated 5 out of 5 stars

Lukas was very professional and very…

Lukas was very professional and very helpful in his time helping us will use this store again many thanks

February 20, 2025
Unprompted review
Wickes - Bognor Regis logo

Reply from Wickes - Bognor Regis

Hi Mr Dowdell, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Lukas was very helpful pointing out…

Lukas was very helpful pointing out where to find the items in the Bognor Regis branch. Lukas is always helpful in store. All items I needed today were available in one store saving time searching around. Overall good experience

February 19, 2025
Unprompted review
Wickes - Bognor Regis logo

Reply from Wickes - Bognor Regis

Hi Kevin, Thank you for taking the time to share your positive feedback. We're delighted to hear that you had a good experience and that you found everything you needed. We appreciate you recognizing Lukas's helpfulness. - SF

Rated 5 out of 5 stars

We were extremely impressed by the…

We were extremely impressed by the helpfulness and politeness of the four members of staff we spoke to for advice this morning.
Zak helped us order online and arrange delivery and advised us on the products, as did the other members of staff.
Well done to you all and thank you for the excellent service we received. Elizabeth and Colin Tebbutt

February 18, 2025
Unprompted review
Wickes - Bognor Regis logo

Reply from Wickes - Bognor Regis

Hi Elizabeth, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Zak in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Very helpful and knowledgeable staff

Very helpful and knowledgeable staff. Friendly and pleasant.

February 12, 2025
Unprompted review
Wickes - Bognor Regis logo

Reply from Wickes - Bognor Regis

Hi Anita, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look