Wickes - Boston Reviews 

69
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TrustScore 4.5 out of 5

4.4

West Street, Boston Cambridgeshire, PE21 8QN, GB

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Rated 5 out of 5 stars

I have visited Wickes in Boston many times but would like to leave positive feedback for an employee called William. He assisted me with an enquiry in such a good natured and pleasant way it has left... See more

Company replied

Rated 5 out of 5 stars

Excellent service always given. Knowledgeable friendly staff who go the extra mile to help. Can’t fault them or the store. Recommended to all. Massive thank you to Danya for telling me about t... See more

Company replied

Rated 5 out of 5 stars

After an underwhelming appointment at B&q that made me feel unexcited we had an appointment with Shelley at Wickes. Shelley came to our home to measure the bathroom, she is friendly, approachable, and... See more

Company replied

Rated 5 out of 5 stars

I was extremely stressed as I had been told to complete my kitchen, a wall unit was going to be delivered not before 6th May... using another Wickes store. BUT, I decided to telephone Boston W... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Boston

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • West Street, Boston, Cambridgeshire, PE21 8QN, United Kingdom

  • +441205310186

4.4

Excellent

TrustScore 4.5 out of 5

69 reviews

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4.4

All reviews

(69)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very helpful staff…

I'm not very handy and Jon was very helpful with turn my bad explanations in to what I was look for

September 17, 2024
Unprompted review
Wickes - Boston logo

Reply from Wickes - Boston

Hey Pheonix, thanks for your amazing feedback, and I'm glad that you enjoyed the service from Jon in our Boston store! - Dylan

Rated 5 out of 5 stars

Helpful staff

Really helpful and friendly staff, it was a pleasure shopping

September 4, 2024
Unprompted review
Wickes - Boston logo

Reply from Wickes - Boston

Hi, Karen. Thank you for taking the time to share your review with us. I'm glad to see that you found our staff to be helpful and friendly. Thank you again for your valuable feedback. - Scott H

Rated 1 out of 5 stars

Wanted a kitchen not a run down of a wound

Went in today, Saturday to look at bathrooms and kitchens with the view to ordering both from Wickes
Had previously picked up brochures from Wickes Grantham and had made a decision about both and as Boston is closer I thought I’d order from there.
Disappointed that after around 15 minutes of standing around waiting to get attention I was still being ignored by the 1 bloke and 2 women sat at their desks
Instead of ordering my kitchen and bathroom I was left to listen to the women discussing someone who it seemed was in hospital and had an open wound that needed packing to absorb the fluid in it 🤢🤢🤢🤮🤮
Not really what I wanted to hear
Finally got chap asking if I needed any help but he really didn’t seemed to fussed about helping me

Shame on Boston

I’m not even going back to order from Grantham but elsewhere now.

Loss of 2 orders and installation which would’ve been around £10,000.

Never mind I’m sure you didn’t need my custom anyway

August 3, 2024
Unprompted review
Wickes - Boston logo

Reply from Wickes - Boston

Hi, Jennifer. Thank you for taking the time to share your review with us. I'm sincerely sorry to learn of your experience in store when going to look at bathrooms and kitchens, this is not the level of customer service we do expect to see. I have sent you a request for more information, so I can look into this further for you. Thank you again for your valuable feedback. - Scott H

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